The elder woman at the cash register is unfit for customer service. I got the sense that she…read morebelieves her responsibility is just to ring items and that's it. It's a shame because the rest of the staff was completely different. This is not a teachable skill for this person; you have to have the desire to help people. Not sure where she would fit better, in my opinion, she's just the rotten apple in the batch unfortunately. Best of luck to her in life.

They stepped up when the bait and tackle closed so we can get live bait and provide a very…read moreknowledgeable staff And carry the staples and most common things you need brought the kids in to stock up for a fishing trip and Smitty made their day let them scoop the minnows and bag some crickets

The staff a this location has been really friendly, knowledgeable, and incredibly helpful both…read moretimes I have been to this location since moving to the area a few months ago. No weird jabbing comments, no sexism (which is a big thing I deal with a petit blonde woman who doesn't look like the typical customer, or like she does a lot of DIY construction) Defiantly have never once had a bad experience with anyone here and will continue to return.

Ace Hardware: My Home Improvement Oasis I've shopped at the…read morebig box giants--Lowe's and Home Depot--plenty of times, and I always leave feeling like I just wandered the Sahara without a map. Endless aisles, zero help in sight, and somehow they're still out of the one obscure fastener I need. Then I discovered my local Ace Hardware, and it's like someone turned on the lights. Yes, it's smaller. Way smaller. But that's exactly why I love it. The store is compact, logically laid out, and--miracle of miracles--they actually stock the things regular homeowners need on a random Saturday afternoon. Specialty screws? Check. Odd-sized plumbing fittings? Got 'em. That weird little part for a 20-year-old lawn mower? Yep, right there on the shelf. What really sets Ace apart, though, is the customer service. These folks act like they genuinely want to help you finish your project. I've had employees walk me straight to the exact item, offer advice on the best product for my specific job, and even suggest clever workarounds when I was trying to MacGyver something together on a budget. No paging someone over the intercom, no "that's not my department," just real, enthusiastic help from people who seem to enjoy what they do. If you've ever felt lost and forgotten in the cavernous aisles of the big chains, do yourself a favor and swing by Ace Hardware. It's not the biggest store in town, but it's absolutely my favorite. Helpful, convenient, and always in stock with what I actually need. Five stars, every time.

Went in a few weekends ago to purchase some still products- a chainsaw and a weed eater. Wesley,…read morethe Stihl representative, was awesome! He was polite, professional, and very knowledgeable! Gave us some tips, saved us $$, and provided a demonstration on how to use and maintain each tool. This Ace has a great selection of products, is clean, and has friendly employees, always willing to help. Highly recommend checking them out and go see Wesley for all of your Stihl needs!

Not offering the best prices but thumbs up for the cashier who helped me on Saturday 8/10/24. She…read morewas professional, fast , friendly and multi tasks. Will go back for her

Paint Guy was extremely knowledgeable. Not like big box stores. Took time with me to ensure I was…read moregood with my purchase. Will only get paint there ...

Pleasant surprise to find a full-service hardware store in a newer section of Orlando. Conveniently…read morelocated and chock full of just about everything you'd need for home maintenance and more. Two thumbs up and would return.

LOCAL REVIEW: I had a great experience visiting the Clermont Lowe's. The store was clean and…read morebright. I came with the specific purpose of getting two keyed alike deadbolts. I could easily find the bay where the locks were located. There was a handy doorbell style button you could click to request assistance. A man showed up (I feel terrible that I forgot his name) and he asked how he could help. I asked him about their service to make two deadbolts work with 1 key. He was unsure so he called their resident expert, Danyielle over to help. She was extremely friendly and knowledgeable. She actually informed me that Lowe's will rekey at no additional cost if you purchase the locks there in the store. But it wasn't necessary anyway since she was able to show me how I could find two deadbolts that were already keyed alike. She was kind and educated me which I think is invaluable for any shopping experience for home improvement. Pro tip: call your Lowe's ahead of time if you know you'll need help with something very specific like rekeying locks (as I thought I needed). I had called multiple stores because they usually only have a handful of employees that can rekey. This is what lead me out of my way to this particular Lowe's. But honestly, both employees were much more helpful than I have experienced as other locations, so this location feels worth the trek for me.

Do not use ARS Rescue rooter. Multiple requests for a copy of the inspection I paid for yet they do…read morenot provide. All it is was I had to pay to be added to a sales pipeline. They are selling me hard on a new AC unit despite my 7 year old unit working fine. Lowes ought to be ashamed of themselves. I will never "trust" Lowes again.. approached by someone wearing a Lowes uniform in one of their stores.

It's Home Depot. We all know who and what they do. I needed a new toilet and decided to try…read morecurbside delivery. The service was ridiculously fast and the employees surprisingly cheerful and helpful. That experience will impact future buying decisions. Sometimes the little things really do impact the big things.

Got this machine through Florida water & air . SMH disastrous. I'm paying for a machine that's been…read moreon by pass broken for almost 1 yr / half. Sharon & Eugene never reimbursed my receipts & paperwork. I had to pay someone to fix the hot water heater. My two Nordic Trac bike & treadmill had to be rebought . I had to pay a company to come & flush out sludge. It stated coming out my filtered water in my refrigerator. SMH . Sharon & Eugene ignored all my calls . Then just stopped answering all together. This machine from Home Depot may/ may not work . I couldn't tell U . The people who I know got it , Florida air did not install it correctly. So they like me took other measures to have good water. If someone gets this machine & Don't have it installed by Florida air & water, can U please let me know if Home Depot is getting a bad deal because of the lack of knowledge from Florida Air & water. Thanx in advance

Even though we only replaced our kitchen island, Nick always treated our project as though we were…read morereplacing all of our kitchen cabinets and countertops! There were several bumps along the way with the manufacturers but Nick always made it right.

The quality of the cabinets was subpar, all with surfaces with gouges, chips, and cracks in them…read more The demolition crew ruptured pipes in my kitchen, water leaked everywhere, and damage was done to my furniture TWICE. The workers also chipped the tiles on my kitchen floor in multiple places. I have made multiple attempts to reach Nick and have these issues addressed with no productive response from him to date. And, the cabinets were installed almost 3 months ago. He talks a good talk is where is starts and ends.

Cory c was absolutely amazing I came in crying looking for…read moreanswers and he helped me with not only setting up my new device but leaving with a big smile on my face !! Everyone at this store is amazing & if you're looking for solutions & empathy Come here! I 10/10 recommend to any friends!! Thank you Cory for your help & listening ear and setting up my device when I was in shambles !

I was met by a very knowledgeable agent as I walked in the door. She took my order, explained all…read morethe options for both hardware and plans. Then she assisted my wife with an APP issue on her phone. She was very nice and professional.

Michael was a great help helping us select a new iPhone and setting the phones up. We were in and…read moreout in 40 minutes. Michael also informed us about getting a cover for the iPhone 14 lenses. I've been coming to this VERIZON store for years and I've never had any problems with getting help. Come see Michael at VERIZON for your next phone!

Didn't have an appointment, showed up around 6:00 pm and waited about 30 minutes. Honestly even…read morepre-covid I've waited that long so that wasn't a big deal for me. What was a big deal is I was getting an upgrade to and iPhone 12 and the man helping me - I wish I'd caught his name - royally destroyed my phone. He somehow put in two activation requests? And therefore when I got home my new phone wouldn't do anything remotely phone related aka make calls, send texts, etc. The store was closed at that point so I couldn't go back. Cue me then calling Verizon and spending nearly an hour on hold with them... the first person was pretty useless and said I wait until the next day and go back to the store, we went back and forth a few times until eventually she transferred me to an actually helpful person who said that he would fix it but it would take a few hours and at ~some point throughout the night my phone would activate. It does work this am thank goodness, but no thanks to the workers in this store. Thanks goes to the IT guys at Verizon corporate. And even the people I spoke with on the phone were like "wow, this guy really messed up your phone" soooo Update: two days later it's not working again - so I'll be going back to this store attempt to remedy the problem. Second update. Changing my review to two stars because the manager fixed it all up for me today and was very kind... doesn't negate the four days I've spent being annoyed & not having a working phone though.

I know how Daniel felt going into the lion's den. The second we walked in the door, all eyes on us…read morefrom over a dozen sales people but we chose the least pushy sales person Azzm and he gave us the space we needed to decide what style and pieces we wanted. Rooms to Go has a nice selection of furniture and prices are better than any of the others.

Always hated this store ! Purchased a mattress there a couple years ago I don't know why I did…read moreworst purchase ever in my life I purchased my mattress in 2024 of November and it still sucks today! Worst mattress ever made! I hate this piece of crap that's what their store is is crap take your business somewhere else!oh by the way I have to sleep the other way at night because just the way it feels it's so awful