Arnold is a great guy who runs an honest business. He's knowledgeable on almost all models…read more We've used AA for over a decade and will continue to do so because we trust their opinion. They are not out to rip you off and they want to make sure you are satisfied. Yes, there is a $75 trip charge but that is standard for almost every profession now. I called a plumber last week who charged $125 just to tell me that he couldn't repair the problem. We have had some problems in the past with the used appliances they repair at the shop. So it is hit or miss when they sell you something. Warranty is 90 days. I don't like the paint they use on some of the appliances. They spray paint almond colors with white and after a year the white is peeling off.

This is a piece of trash, not an honest businessman. The guy comes in pops the back of the…read moreappliance and tells me there's no refrigerant in it. After I demonstrated I knew what I was talking about the piece of trash tells me he's just guessing. Then he asks for the user manual for the appliance. USER manual. Let me make sure you read this correctly: an "appliance repair professional" asked for the user manual to try the user-instructions for resetting the appliance. Piece of trash charged me $90 for staring at it and reading the user manual. This is the kind of businesses we have these days folks.

I am so glad I have Big Mike repaired my 22 year old Sub-zero fridge. I got other quotes way too…read moreexpensive also need to wait for a long time for the parts. I would highly recommend this business to anyone who needs appliance repair. Great speedy service and very reasonable price. A true five star repairman.

Quick response time, amazing communication, easy system to pay!…read more My dryer stopped heating up and I assumed it was the heating element. Reached out on Yelp through the project section and messaged 6 placed. Big Mikes was the first to respond and had the appointment set within 20 mins. The service tech arrived on time, had the parts with him and was able to fix it on the spot. He was in and out within 10 mins. The diagnostic, parts and labor was around $230. According to Google, it can be anywhere between $150 and $350 so to me it was a good deal! Also, came with a 100 day warranty! Will def call again if needed. :)

I found this business on Yelp sorting by rating. I called,…read morethey called back right away. Appointment was a scheduled, I received confirmation. Igor, the tech, was on time. He explained the problem and ordered a part. He scheduled an appointment to return the next day to complete the service call. The next day, he showed up on time and completed the repair. It's been a few days and the problem is fixed. I am not sure if the fee was reasonable. It's the first time I've had to repair an appliance in over 10 yrs. I am very satisfied with the results and the ease of the process.

Igor was very good and on time. My fridge is running great and we are pleased with his work.read more

Our 30+year old Kenmore 90-Series (Sears Roebuck) washer started having some major issues and we…read moredecided it might be time to get a new appliance. We scoured the internet for hours trying to find the best equipment and decided it would be between Speed Queen and LG. Milcsarsky's Appliance Center carries both options, they are very reputable, and have been serving the area for 40 years. The showroom is very beautiful and it's a must see if you are looking to upgrade sections of your home, especially the kitchen. They have the latest and greatest equipment, the 'good stuff,' you won't find at the big box stores like Lowes and Home Depot. Washers and dryers are not on display in the show room; customers must ask a sales associate to lead them to another section of the building where they are kept. Their Sales professional, Aaron Frank provided access and directed us to the Speed Queen and LG options we were pondering. Aaron was super friendly, answered all of our questions, and provided quotes for delivery and install of the replacement washer of our choice. After reviewing both brands in person, we were set on going with Speed Queen. Both Speed Queen options were running $1,500. One option had a 7-year parts and labor warranty and the other a 5-year parts and labor warranty, either option is better than what you get at the big box stores. We did not make a purchase on this day and continued doing more research on Speed Queen before making our decision. Unfortunately, what we are finding is that about 1/3 of customer reviews for all washers are falling between 1 or 2 stars. Yes, Speed Queen has the least number of negative reviews but there are not as many Speed Queen owners out there (mostly because of the price point is so high). If I'm going to spend $1,500+ on an appliance there should be near zero risk of it flooding my house our being out of service for weeks due to persistent electronic issues and waiting on warranty repair. Ultimately, I decided it would be best to refurbish our old Kenmore washer and make it like new again. I now know everything about this washer and can see how well it was built compared to newer equipment. The transmission is a tank and the agitator actually works; there is no lid locking mechanism but there is a lid safety switch. I just don't know why they can't make them like this one any more. At the end of the day, not everyone can repair their old washer. I have to say, that if our old washer ever does completely die, I would buy from Milcarsky's because they have been serving the area for 40+ years, are a family-owned business with friendly/helpful staff, are competitive with their pricing, have a great reputation, and stand behind their equipment.

Wow this store is beautiful. They mostly so high-end appliances to contractors…read more We came here looking for a Speed queen washer and dryer. This brand you can only get at a specialty store. Staff was very friendly and helpful.. Good prices friendly staff and lots of parking. We will be back.

We bought a fridge and washer (not at the same time) from this location and each time the…read moreassociates and or manager were very helpful, friendly and knowledgeable providing us enough to make an informed decision on both. For us it was a great experience, even loading it into the vehicle for us. Unfortunately, the ice maker died within the year, but again, we called, and they had the repair service in touch with us and we were able to have someone come out in a timely manner to resolve the issue.

Do NOT use this company!!! They had a sales associate order the wrong appliance package for me and…read morenow that sales associate is no longer there and the store will NOT make it right! Their stance is I should have known the serial numbers that their associate was putting in was the correct ones! How would I know that??? They're only resolution to me was pay a 20% restocking fee for items I never ordered in the first place and then if I wanted to order the correct items, I'd have to pay another delivery fee. Shame on you appliance direct, shame on you.

Tony came to my house because of a whirlpool refrigerator issue. He designated the problem right…read moreaway. Took the refrigerator apart in two minutes. I was highly impressed. He definitely knew what he was doing. Was very professional and responsive, got the part ordered and replaced it a week later And the price was pretty reasonable, I thought

Appliance USA Services Corp engaged in a pattern of deceptive and unfair business practices in…read moreconnection with the repair of my LG refrigerator. The company knowingly charged me over $800 for a compressor replacement that was covered under LG's 10-year compressor warranty -- a fact they deliberately concealed. The replacement compressor was defective, resulting in repeated failures over seven months. When I sought accountability, the company refused to provide documentation, concealed ownership information, and demanded an additional $500 to continue service. Specific Deceptive Practices: 1. Concealment of Manufacturer Warranty: Failed to disclose the LG 10-year compressor warranty, inducing payment for a service that should have been free. 2. Defective Workmanship: Installed a defective compressor that failed repeatedly within the company's own warranty period. 3. Failure to Honor Own Warranty: Demanded additional payment for repairs covered under the company's 90-day service warranty. 4. Refusal to Provide Documentation: Denied my right to receive invoices, repair records, and other documentation for services paid for. 5. Concealment of Ownership: Refused to identify the business owner, contrary to Florida law requiring disclosure of ownership for registered business entities. 6. Unconscionable Pricing: Effective rate of approximately $800/hour for labor, which is excessive and unconscionable. 7. Complete Non-Responsiveness: Ignored a formal certified demand letter, demonstrating a pattern of evading consumer accountability.

Great service, there was a bit of a disconnection between the shipping company and the store. All…read moresorted out. Great prices.

I got 4 appliances here. The price was very reasonable and they included a 1 year warranty. I…read moreprobably save $1500 to $2000 on the set.

I appreciate Randy. He was up front on cost & service, and set realistic expectations. His prices…read moreare reasonable and he repaired a GE oven that another company told me wasn't worth repairing; he saved me $2115! I need someone like this for my car. DEFINITELY call him. He is what the industry needs.

Randy fixed our GE dishwasher over the phone, no charge (?).... Great service, if an appliance…read morefails, I will call Randy!!!!!

This is THE place to buy appliances. The staff are very very knowledgeable on what they sell. My…read moresalesman walked me through multiple makes and models, the pros and cons of each, and what he recommended. And believe it or not, he recommended more towards the entry level than all the bells and whistles. Pricing is good too. They've got a lifelong customer in me now for sure!

This place is amazing! They always go above and beyond. I've been going to them for years and they…read morewill continue to be my number one choice!

These people are fantastic! I mentioned that i had a friend who was hurting financially and asked…read moreif they had an old scratch and dent model that they could get rid of and they actually offered to donate one that had been sitting around for a while. What a blessing! Great people Great prices and more importantly so kind!!!

My husband and I have a friend with 5 children, the youngest being twin boys just 2 years old. When…read moreshe reached out via Facebook for help needing a replacement dryer, I immediately contacted Andrew. Such a blessing this young man is! Without hesitation, he agreed to furnish her with a dryer. Thank you, Andrew We appreciate your contribution to one of our mommas in the community.