Very hard-working, honest people, knowledgeable & will do complicated repairs. I'm sure they lost…read moremoney on it my generator that required rebuilding (despite their very modest 150 flat fee ) so I gave them a very big tip. Highly recommend Brought my Cabin generator to them also and they worked on it too! HS

These guys are great. Reasonable prices and skilled at fixing what's broken. Had a pressure washer…read morethat I was sure was toast. They fixed it reasonably priced and fast. Great shop!

stay away. all they care about is money. very rude salesmen. they lie and will charge you for…read moreeverything.

If you have a home pressure washer or air compressor that needs parts or repairs, this is your…read moreplace. A long established local business serving Lane County. The employees are friendly and extremely helpful and the prices are very reasonable. You can also rent a pressure washer to wash your driveway or house instead of shelling out money to buy one.

For all of your rental needs. there is very little that this place does not have. Service is very…read morefriendly and the shop and yard are clean and well maintained. The equipment is always top notch. You pay a premium for that, but it is worth the money.

If you were thinking about hiring this company, make sure you get a detailed estimate that will…read moreinclude fuel, travel time, and minimum charge. Also an environmental fee, even though there is no environmental products used. I highly recommended anyone else, but sides this company. A 40 minute job cost over $400. All the technician did was check circuit breakers and relays. No parts were involved with the $400. You can get more for less from anyone but Peterson Cat. JT. 541-631-1096

I have used Star Rentals quite a few times during the last couple of years. Without exception, they…read morehave been willing to help, happy to help and accommodating. I find them very easy to work with, and they offer valuable advice on how best to tackle some of my projects. Star Rentals is the only place I look to when I need to rent any sort of equipment.

These guys are the absolute worst in town. Horrible customer service. Lazy drivers. Horrible…read morecommunication & they don't take care of their equipment very well. This leads you to have broken down equipment that you have to pay to repair and takes you longer to get the job done. Go anywhere else in town for your rental needs. You've been warned. Worst place in Lane County by far.

Bought a 2022 2038R and a variety of implements here. The axle has fallen off, the ECU failed, the…read morePTO switch has gone out, and the starter has failed. Deere has covered some of these costs, but every time it has been a fight to get them to either fix it to begin with or not take the easy route. For example, their tech said they'd just add a bunch of loctite to the wallowed out holes of the broken axle and it would "probably be fine". The POWER Take Off of course isn't included in the "POWERtrain warranty". I contacted the regional store, Tangent, and they said they'd cover diagnosis. They then tried to charge me $1650 to replace a $20 part where they just had to remove a fender and a wheel. After another fight, we widdled it down to $550. I was told by their tech to park it inside (which I always have) to avoid water damage (apparently a spritz of rain is all it takes to corrode the wiring system), but park it out in the sun and remove paneling when not in use to avoid mice. Now they won't call me back about buying a bumper-to-bumper warranty from them. It has all just been ridiculous. They fight you and complain when you ask them to stand behind their products. Tangent started better but ended just the same. I don't feel I'm being unreasonable to want my $35,000 investment to function. Go buy a Kubota or at least don't buy from Pape.

I was in for a small part for my John Deere mower and the parts person was very rude after I told…read morehim I did not buy my EZ zero turn mower from them. I did not have my model number, but he was unwilling to try and the part in my hand. I am buying a small tractor with a bucket very soon and will not buy it there. I called the manager and he was not only unapologetic, but told me I was rude he hung up on me. It is easy to see that their attitude comes from the top down. I am glad business is going so well they can afford to run off business. Do not buy or get service there..