I have passed by this place a million times over the years and never really thought about it. I saw fairly heavy equipment outside, but that was the extent of my knowledge about this business. I had been looking for a piece of equipment to pull off a car part last week. It was proving to be very difficult. I tried several auto parts stores, and nothing worked. An employee at Knecht's recommended this place.
I went in with my friend Coco, and explained what we needed. I honestly figured based on all of the equipment outside, the item I needed would be far too small and not something they had available, and it would simply be one more dead end. Boy, was I wrong! Which is my absolute favorite thing to have happen. I love having a bad expectation and being proven wrong.
We talked to a guy named Tim, who not only knew exactly what we needed, gave us some instructions, and had the bolts we needed! The bolts were worth their weight in gold alone. I could have actually hugged Tim for knowing what we needed and having them on hand. I was that excited, given trying to find those stupid bolts was a massive, time-consuming pain in my ass. In terms of the bolts, everything we found was literally a hair too big or too small. I needed one in the middle, and it was literally impossible to find. Until Tim. Lol.
A little later, I called Tim back and asked him if he had longer bolts. They were the right size in width, but not long enough. He sent me to another business nearby, and even said he would buy them from me once I was done with them. That way he had them on hand, in case another customer like myself needed them. So buying new bolts that were longer wasn't going to cost me anything. Even better! I also loved that he keeps a personal collection of items like that to help customers like that. Makes me respect him and this business even more.
The price of the rental was cheap. For the pulley thing, it was a whopping $10. I have no idea what it costs to rent larger equipment from them, but to buy that specific item it was $40 at Knecht's. I really didn't think it was a bad deal. Especially when I'm supporting a local business, who not only gives great advice and customer service, but sent me to another local business for the rest of what I needed. Nothing excites me more than one local business helping another.
Based on all of these things, this is a business I can definitely get behind and support! They were nothing but warm, welcoming, and helpful when we went in. Sadly, I am always amazed when I walk in to a "male" type business, and am treated with nothing but respect. Think car dealerships, auto shops, home improvement stores. Normally when two women walk in to places like this, I fully expect the stereotypical condescending attitudes because based on our body parts, we can't possibly know what we're doing. I had none of that here, and that makes me respect this business that much more! It will also bring me back should I ever need anything along these lines. It is definitely worth the time to make a quick call or stop in here and see if they carry what you're looking for. Like I said earlier, I didn't expect them to have the item we needed, and the experience just improved from there.
Review 105 of 2017. read more
