Everything went perfect. Great price and communication. Trailer was delivered and picked up with…read morereal professional driver. Hooked it all up didn't have to lift a finger. This operation is top notch. Clean and precise

Lori and Eleanor were the best! Service was awesome, motorhome was clean and exactly what I needed…read morefor a long weekend trip. Would recommend to friends!

Disappointing Experience Due to Misrepresentation and Terrible Customer Service…read more After conducting an extensive search across the western United States for our Cougar travel trailer, we selected RV Corral in Eugene, Oregon based on their competitive pricing and assurances regarding specific equipment specifications. Throughout our pre-purchase communications, I made multiple inquiries via phone and email to verify the trailer's features, particularly requesting confirmation of the air conditioning unit's model number. The sales team repeatedly verified these specifications, including a final confirmation before our 14-hour drive to complete the purchase. Upon arrival and inspection, we discovered that the air conditioning unit installed was not the upgraded model we had specifically verified and factored into our purchase decision. Despite having documented email correspondence confirming the correct specifications, we were presented with a different AC unit than what was promised. Initially, the sales representative acknowledged the error and offered an $800 credit toward resolution. However, after researching the actual cost of upgrading to the promised unit ($2,200-$2,500), we returned to request appropriate compensation that would cover the discrepancy. At this point, the manager's response was unprofessional and concerning. Not only did he refuse our reasonable request for compensation equal to the upgrade cost, but he also rescinded the initial $800 offer, claiming the salesperson lacked authorization. The manager's ultimatum was particularly troubling: accept the trailer with the incorrect equipment at full price or forfeit our deposit entirely. Given our significant travel distance and planned family trip, this approach appeared to leverage our circumstances unfavorably--he knew he had us and he could take advantage of us. When I attempted to negotiate a compromise covering material costs only, the manager became increasingly hostile. While we ultimately completed the purchase due to timing constraints (we had a family trip scheduled for the following week), this experience reflects poorly on RV Corral's business practices. The failure to deliver promised specifications, coupled with management's unwillingness to appropriately address their documented error, shows their unethical and unprofessional ways. I would recommend avoiding the RV Corral at all costs--no matter how 'good' the deal. Remember, if it sounds too good to be true--it probably is. RV Corral and specifically their sales manager, are terrible.

I brought my camper in for service. Needed brackets on my happy jacks and was charged 3 times the…read moreamount of the brackets. What's more is I was at a motel waiting for service and it wasn't touched for a week. I did get prompt service after complaining, but it was still way overcharged. I hate to make a complaint like this, but I absolutely would not go to the RV Corral for service. The service technician was great. Absolutely. But, the service was horrible. Sadly.

I found Sutton to be prompt professional and courteous. I have worked with several people over…read morethere from Unjum, Karen and JD. I found them honest and considerate at every step of my RV purchasing process. I highly recommend them to anyone who is in the market for services or a unit

Sutton RV is an awesome place. They really care. It's family owned and you can tell that they care…read more Recommend Sutton RV all day you won't be disappointed.

We purchased a 2024 Forest River Evo, February 3rd and it was in the shop for repair February 28th…read more I took it to a local dealer to have service since we are 3 and a half hours away form their repair center. They failed to check the hot water heater before they sent it out. Couldn't have tested the water system since there was NO anode rod in the hot water heater. It was just rolling around on the floor of the RV when we returned home. The brakes do not work. I called and left 2 messages at their Eugene location and 2 at their Roseburg and no call back. When I did get in thouch with the "GM" Troy,he refused to take care of his customer and said I should have brought it to their service department that could even do a PDI correctly. There was nothing he could do. So, my opinion.....find someone you trust to purchase an RV from. These people chose not to take care of their customers. There are other problems include: bathroom vent pulled out of the ceiling, shower head falling off of the wall, back door of toy hauler leaks.

A couple pictures from our week using moderne rv. Wonderful memories. We had plenty of room and…read moreit was like a home away from home . Well worth the rental!

Definitely recommend Moderna RV Rental. Love the floor plan. Very clean RV. Thank you Justinread more

Awesome experience!!!! Rented the kayaks for the day and got to be immersed in a beautiful…read morelandscape where dunes meet the forest. The water was extremely calm and we saw many creatures in their natural habitat. We didn't make it all the way to the beach, but if we were there earlier we would want to try that. Next time! Definitely recommend this experience if you're in the area.

The only words to describe the Yurt rental is "magical". Okay, I could probably come up with more…read morelike "amazing" or "private oasis" but you get the point. I am on a 5 week road trip/camping trip with my kids and we have been camping all over the PNW and CA. This has been my favorite stop of the trip and had I known it was going to be this magical, I would've booked a week instead of 3 days. The check in process was amazing. They give you the code and you go to your Yurt which is away from everyone else at the campground. You have your own little dock, backyard, outdoor cooking area, sunroom with a shower, and the Yurt itself is like a home/suite-like hotel room but in a Yurt. After a long day of driving, being able to just go to your room and walk right in, especially with young kids in the car, is such an added bonus. I've literally felt like I've had the place to myself these last few days and it's heavenly. Being away from it all means my kids aren't bothering anyone when they're out playing at 6:00 in the morning, and we've been sleeping like logs by 9:00 because it's so quiet --aside from the relaxing sound of water and birds. I'm pretty sure this is my new favorite place. It's so much better than the website depicts and I am absolutely staying here again. I imagine this place books up rather quickly. I got lucky and booked it 7 months ago with no problems. You can kayak (included) to Siltcoos lake OR the ocean. The added gate to keep kids in and away from the dock is such a thoughtful touch and kept my anxiety at bay knowing my twins wouldn't wander off.