An employee for this company, hit my small SUV with one of their very large machine handling work…read moretrucks, deemed 100% his fault per the police, my car should have been totaled, but due to the insurance carrier that they pay to cover their liability, my car was repaired cosmetically Instead of being totaled and now I have a car that I can't drive even after putting $900 into repairs because it needs further repairs and also has electrical issues. This is a local, multimillion dollar company, and all they did was screw the little person, Me!!! Now I've had to buy a new car, I have a car that I can't do anything with because it needs repaired, and I can't sell it, and I was treated terribly. I would never recommend a company that treated people so poorly.

Well today Lee brought me my new tractor…read more MX600-CAB Lee called me said he could be here in about 2 hours, if that was good for me. Well he got here in 1 hour and 55 minutes. Impressive. Nice guy, very knowledgeable and friendly. Wouldn't let me help unload. Not even a little bit. He went over the attachments, tractor controls, engine compartment. Even gave some very helpful hints/tricks. MVT you did it again. Very impressed. Travis-sales Lee delivery Everyone top noch and helpful/friendly. Thanks y'all!

We had excellent customer service with a salesman who was knowledgeable, no pressure, and easy…read moregoing. We were able to get all our questions answered and given all the info we needed to make a decision about the side by side we were interested in. When we are ready to buy a tractor, we will start looking here first.

I'm here looking for a replacement chainsaw. I trust the Stihl brand as I have used them for…read moredecades. All Seasons had a fantastic display wall with what looks like one of every chainsaw model available. I was able to examine all the models that interested me, check out the different options and make an unhurried choice. The store was also well stocked with weed eaters, rototillers, augers, branch trimmers... it goes on even into some E-Bikes. Then there's the Husqvarna wall and all the equipment they provide. The service department staff are fairly busy as it is an active store, but still they are very friendly and polite. I opted for the MS251C. They brought it out and gave me a quick rundown on its features and strengths. We got the warranty registration done right there and I'm out the door with some new equipment. It turns out that they will even check out my old saw to see if it can be turned in for a few dollars in my pocket. I am very satisfied with the service, my last purchase from them was 24 years ago and that saw lasted all this time. =============== Update I just returned from dropping off my old MS 310. They will refurbish old equipment and sell those at a discounted rate. So not only did I get a new updated saw, I also got a nice chunk of change for my old one to be recycled. I also got great service all through this process.

Service department is very helpful and the sales people are great and knowledgeable. They have…read morehelped me even with off brand equipment diagnosis

Great service both on the phone and in person. Was told it would take a week, which was completely…read morefine and sure enough- they called us later that week and it was ready to go. I would encourage to plan ahead, check the condition of your equipment early. We got lucky that we did but understandably, you'd have to be prepared for a delay on fixing things when the busy season starts. Some have noted - might take longer to have maintenance or repairs done.

My law tractor was missing the hex nut that holds one of the blade on. Owner gave it to me at no…read morecharge. Greatly appreciated.

Worked with the owner on a purchase. Worked with me, very nice…read more Thank you Alan for being a great person to work with.

From the owner: Welcome! Below is a summary of services:…read more Recycling: We cover all facets of the metal recycling industry while our diversification allows us to be a one-stop-shop for every customer. Our streamlined approach is crafted from decades of listening to customers and adapting to their needs. Rigging / Removal / Demolition: Moving or closing up shop? We have the equipment and knowledgeable staff to leave your space with nothing but a clean floor. Products: We carry a huge inventory of industrial equipment of all sorts, allowing us to provide you with the equipment you need, at a fair price. You'll find a large selection of high-quality used machinery, including fabricating equipment, machine tools, and all kinds of metalworking and woodworking machinery. We've got raw materials for just about every project, too - including art. We also buy used machinery and equipment. Online Product Inventory: You never know what you'll find when you visit our website's Currently Featured items, our eBay and Craigslist listings - or our yard. We have equipment for all sizes of facilities, ranging from small machine shops to huge factories. We welcome your offers! Shipping: Our facility, located in Eugene, Oregon, has the ability to ship nationwide, and we are experienced in freight logistics. Our customers can make the best choice for their needs, feel confident in knowing that they are getting a great deal - and we're happy to serve them. We look forward to serving you, too!

What a great experience with some really good people! Long…read morestory short is that we had been looking to purchase a chipper/shredder and we'd had some rotten luck with a couple of models, so we decided to bite the bullet and go to the top of the line. Problem is, that brand isn't easy to find and they ship from the factory to elite dealers who then either ship from there, or you pick them up. So, we ordered from Bob and the gang at Cascade, and planned a road trip! Bob was great about following through with the company, and keeping us posted on the status- oh, yeah...cause we were also on a timeline for a vacation and wanted to pick up before we left... Cascade came through for us! Excellent customer service! If you're looking for garden and lawn equipment, give these guys a shot!

Worst mechanics ever, riding mower will not start so theoretically solution was to zip tie the…read morebattery connection change the spark plug and jump start it 10 minutes into my lawn and it stops...again....second time btw in this shop same reason. Do not let them fool you, there will be no 3rd time I may be a fool but im not going to be THEIR fool

Bought a 2022 2038R and a variety of implements here. The axle has fallen off, the ECU failed, the…read morePTO switch has gone out, and the starter has failed. Deere has covered some of these costs, but every time it has been a fight to get them to either fix it to begin with or not take the easy route. For example, their tech said they'd just add a bunch of loctite to the wallowed out holes of the broken axle and it would "probably be fine". The POWER Take Off of course isn't included in the "POWERtrain warranty". I contacted the regional store, Tangent, and they said they'd cover diagnosis. They then tried to charge me $1650 to replace a $20 part where they just had to remove a fender and a wheel. After another fight, we widdled it down to $550. I was told by their tech to park it inside (which I always have) to avoid water damage (apparently a spritz of rain is all it takes to corrode the wiring system), but park it out in the sun and remove paneling when not in use to avoid mice. Now they won't call me back about buying a bumper-to-bumper warranty from them. It has all just been ridiculous. They fight you and complain when you ask them to stand behind their products. Tangent started better but ended just the same. I don't feel I'm being unreasonable to want my $35,000 investment to function. Go buy a Kubota or at least don't buy from Pape.

I was in for a small part for my John Deere mower and the parts person was very rude after I told…read morehim I did not buy my EZ zero turn mower from them. I did not have my model number, but he was unwilling to try and the part in my hand. I am buying a small tractor with a bucket very soon and will not buy it there. I called the manager and he was not only unapologetic, but told me I was rude he hung up on me. It is easy to see that their attitude comes from the top down. I am glad business is going so well they can afford to run off business. Do not buy or get service there..