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    Tool Shed

    5.0 (4 reviews)
    Open 9:00 am - 5:30 pm

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    Utility Keystone Trailer Sales

    Utility Keystone Trailer Sales

    1.0
    (1 review)

    Utility Keystone Trailer Sales, Inc…read more Subject: Official Complaint: Extreme Misrepresentation of Inventory by Sales Representative Tom DonwartI am writing to formally lodge a complaint regarding a highly deceptive sales experience involving your representative, Tom Donwart, and a 48-foot trailer advertised in "excellent condition" with a recent, passed DOT inspection.Based on these explicit assurances, I brought along a professional mechanic and undertook a two-hour drive to your location in Manheim, Pennsylvania. Upon arrival, we discovered that the trailer was nothing more than an severely rusted piece of junk. The vehicle was completely misrepresented; the wooden deck had sections of missing timber, and the tires were in a dangerously degraded and unroadworthy condition. It is impossible that this vehicle legitimately passed a recent DOT inspection.This blatant dishonesty resulted in a completely wasted day for both myself and my mechanic, alongside unnecessary travel expenses. Tom Donwart completely fabricated the condition of this asset to pressure a $15,000 sale. This level of gross misrepresentation is unethical, bordering on fraudulent. I strongly urge management to investigate his conduct and take immediate disciplinary action, up to and including termination, to prevent other buyers from being scammed.Option 2: Public Online ReviewUse this version for platforms like Google Reviews, Yelp, or Facebook to warn other potential buyers. SCAM ALERT: Do Not Trust This Dealership or Salesman Tom Donwart!I drove two hours out to Manheim, PA, with my mechanic after being explicitly assured by salesman Tom Donwart that a 48' trailer was in "excellent condition" and had just passed its DOT inspection. What a complete joke and a total scam.When we arrived, we were shocked to find an absolute rust bucket. This trailer is literal junk. There were chunks of wood completely missing from the deck, and the tires were completely shot and unsafe. It is the absolute worst piece of equipment I have ever seen anyone have the audacity to price at $15,000.Tom Donwart is a total crook who completely lied about the condition of this trailer just to get us out there. He wasted an entire day of my time, plus the money I paid to bring my mechanic along. Avoid this place at all costs, and if you do deal with them, do not trust a single word out of Tom Donwart's mouth. He should be fired for how he treats customers and misrepresents inventory!Option gross negligent misrepresentation regarding a 48' trailer advertised by your dealership, handled by sales representative Tom Donwart, Mr. Donwart explicitly stated via [verbal/written] communication that the vehicle in question was in excellent operational condition and had successfully passed a Department of Transportation (DOT) safety inspection. I retained a certified mechanic and traveled two hours to your Manheim, PA facility to finalize the $15,000 purchase.Upon physical inspection, the trailer was found to be structurally deficient, suffering from severe rust corrosion, a damaged wood deck with missing sections, and unsafe, degraded tires. The actual state of the trailer completely contradicts the safety and quality claims made by Mr. Donwart's & his deceptive trade practices caused me quantifiable financial injury through wasted operational hours, mechanic fees, and transit costs. I expect a prompt response detailing how your company intends to address this employee's misconduct and rectify the damages caused by this deceptive bait-and-switch tactic. We should receive a least a 250 fee for our wasted time, gas and we could have spent that time looking and finding the useful trailer! "Worst buying experience of my 70 years on planet earth! Fred Barrett Baltimore Maryland fbarrett1@comcast.net!

    From the owner: Utility Keystone Trailer Sales, Inc., offers a full line of Utility products, including truck body…read morekits, refrigerated, dry freight, flatbed and tautliner trailers. Rental and storage trailers are also available. Our full service repair shop and parts department provide service on all makes of trailers. In addition, 20 acres of new and used trailers makes U/KTS a one-stop location for your entire trailer needs in the tri-state area.

    Mavis Discount Tire

    Mavis Discount Tire

    4.0
    (26 reviews)

    Brad and Matt are absolutely amazing. They have taken great care of me and my car since the first…read moretime I came here. They gave me great advice for my car and how to take care of it to prevent wear and tear. Every time I go there I feel valued as a customer. Their prices are great and they work fast and efficiently! Every interaction and appointment goes great. Highly recommend this Mavis location!

    I already added my terrible review for this Mavis in Middletown, but I will just say I doubt they…read morehave Nearly as many 5 star reviews as are posted! I had to have my car that was running when I brought it in towed because they f'd up my engine - just for spark plugs & an air filter - both put in wrong! It made my engine overheat to the point it warped several things & now burns oil like crazy, which happened immediately after their "work" on it. Cost me about $3000 cuz they got oil and gas mixed together in my engine & - didn't put the plugs in all the way or tighten them. Tried to sell me a coil pack AS MY CAR that had been running was THEN being towed to the dealership because it wouldn't run at all! The manager told me his guys couldn't have possibly done anything wrong & supposedly watched a video of them doing the work...Why was my car running properly when it came in & then not running & having to be towed to the dealership, which told me the plugs weren't in all the way or hooked up right & that the air filter was in wrong? The Mavis manager then said my dealership was lying to me to get more money out of me! Mavis blamed me for the spark plugs not being what they would recommend & then they blamed my car, Chevy Cruze, which is a very popular car to work on!!! The manager put blame on everybody but the mechanic that did the work! Then, he wrote out a FAKE voucher for $850 towards the $3000 the dealership charged to get all the gas & oil separated in my engine & put a 4th set of spark plugs in! The voucher wasn't able to be honored or found in Mavis Palmyra PA system & after Palmyra manager supposedly had a chat with Middletown PA manager, I received literally Nothing back & they gave me a Free oil change before talking to the other Ahole manager. I refuse to go into either one of them or any other Mavis shops again, because I'm more afraid of being hauled off by the cops than I am of them. Oh, the tow truck driver told me he hauled MANY cars from MAVIS in Middletown because they f'd up the people's cars! So, I wanna know WHY these people have such a high review rating, unless they are also FAKING their reviews?!? These people need shut down!!!

    Tool Shed - rv_dealers - Updated August 2026

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