Matt is honest, reasonable and most importantly, a knowledgeable, excellent mechanic. I send…read moreeveryone who needs a mechanic to him and would recommend him and JM Auto without reservations to anyone. I have taken multiple cars to him and he has always been great and even when I have gifted him with the opportunity to overcharge me for something unnecessary he has not taken advantage and honestly assessed the problem and suggested only what really needed to be fixed. If your car is broken, call JM! Simple as that!

I have been coming to JM for Years and I am a car collector, besides the Cadillac dealership it's…read morethe only place I let touch my cars. Matt is extremely knowledgable even when it came to working on a really rare Oldsmobile Diesel. I recommend them to EVERYONE!

I have taken several cars to Nick for him to repair. He has always been extremely honest, and has…read moregiven fast and Professional service. There has been two instances where Insurance had to be dealt with, and he really fought for my best interest. The employees here are very meticulous and they do not make mistakes. The shop is clean as a pin at all times. I cannot say enough good things about this shop. They have saved me thousands of dollars

I have a 2007 cls63 Amg Mercedes and it was brought in because it was not running and Bobby and…read morehis great staff took excellent care of it and it ran great when I came to pick it up. Thanks for everything Mr adams.

I was instantly impressed with how classy and professional their waiting area is. I came in for an…read moreoil change and to be honest, I wish it took longer. Waiting there was the most relaxing part of my day. The staff was professional, HONEST, and very informative. I will most certainly be back! I was informed the wife of the owner decorated the layout. As a builder, I must say your attention to detail is outstanding.

I made an appointment using their third party app for a front end brake job.When I got to the shop,…read moremy appointment time had been changed from 830am to 2:30 pm and was advised they would not honor the price quoted by THEIR app.Classic bait and switch by" Honest-1 Auto Care.

I took my car to this place paid $3800 to build a 700 R Transmission for 86 old Cutlass first day…read moreI get the car back it's leaking transmission oil goes bad again so I bring the car back and it takes them almost 2 months to repair get the car repaired on a one year warranty drive the car again Transmission goes bad again so I take the car to them a third time had less than 200 miles on this one year warranty. Transmission and I was charged $3000 to repair it I would never recommend this place. They are crooks. stay far away from this place. You cannot say you was not warn.Customer service is pure garbage. No one answer the phone there. You cannot say you was not worn to stay away from this unprofessional place.

I just wanted to let everyone know there are still great, caring people in this world. My wife was…read morein Charlotte visiting kids and grandchildren and her check engine light came on, after some tests we assumed the worst. My daughter reached out to B & R and they told them to stop by. After checking a bit they put some lubricant into the transmission and the light went out and eliminated the problem, at least for now and will allow her to drive back home to Ohio. We really appreciate good service and friendly people , both are hard to find nowadays. If your having issues or problems with your vehicle they would be the first one to call in our book !! Thank you B & R

Shamrock staff repaired my Pacifica radiator overnight+ & got me back on the road (traveling…read morethrough NC) Bonus: we checked online & fees came in lower-end of what we could expect for a radiator repair :) We travel the country (125k) & wish to continue in our vehicle.

Last week, my wife's 2012 Chevy Traverse refused to crank. She had the vehicle towed to the…read moreclosest shop which was Shamrock Auto. They diagnosed the issue as a starter and we paid $800-ish for the repair. Three days later, the Traverse started throwing warning lights... the battery indicator, check engine light, and check battery charging system. In hopes that the issue was somehow connected to the new starter, we returned the car to Shamrock to diagnose. Unfortunately, they diagnosed the issue as the alternator and quoted 700-800. They suggested that I also get a new serpentine belt. With the belt, the total would be 1300. Because the vehicle is 14 years old, and we had just dropped 800 on the starter, we decided to minimize the cost of repair and we would just start looking for a more reliable replacement vehicle. We opted to save the 500-600 dollars and only get the alternator work completed. When the repairs were complete, they called to settle the bill. Expecting 700-800 dollars, I was shocked when they said the total was just shy of 1200. I asked if they had installed the serpentine belt, because this total was WAY out of line with the 700-800 originally quoted. I was told that I wasn't accounting for the THREE HOURS of labor. Maybe it's just me, but when shops quote repair estimates, they typically include the labor! I also checked online to see if I could get a good idea of what these repairs typically cost. Chevy Traverse alternators are typically replaced in the 700-800 range (total cost), with labor typically running 1-2 hours. I am not a gear head, but I have two friends that do all of their own repairs and maintenance work. Both of my friends are of the opinion that I was taken advantage of... and with zero apologies or reasonable explanations from the owner at Shamrock. I would definitely proceed with caution if you plan on utilizing this business... and get their quotes in writing BEFORE authorizing work.

I tried this business through Yelp recommendations and so glad I did! They easily diagnosed the…read morenoise when others denied a problem. Scheduling was easy and timely. Everything was done as quoted and my car feels brand new. Their prices are fair and competitive. Highly recommend!

Fast Service, towed my car in and it was done same day!! Thanks guys! Tomas was great to work with!read more

Honest ethical car repairs done right the first time. My go-to mechanics for all my vehicles.read more

It's a rare thing indeed to find service excellence at an affordable price in any field. When you…read morefind it in car care for a foreign vehicle, it needs to be celebrated and shared. That's the experience I had with Indian Trail Imports and particularly with Josh. I commute once a week from Jacksonville, FL to Charlotte. My go to mechanic is at Jax Beach. I was traveling to CLT and the suspension in my 2012 X5 BMW (beloved Inge is her name) failed while I was driving on the highway. It felt like driving a stage coach on a rough road. I made it here and the issue continued to get worse. Not wanting to get ripped off by the dealership and needing to get her fixed quickly so I could return home, I started searching every source for a reliable, affordable, fast foreign mechanic shop. The top of the top ten based on raving reviews and checking for the fewest poor reviews was Indian Trail Imports. I called on a Thursday afternoon and asked if they could possibly fit me in on Friday morning. I explained my issue and they said they would do everything they could. I picked up a rental thinking it could be days. Friday afternoon Josh called and said they figured out the problem. A suspension bag had collapsed. They gave me a VERY fair price and I said DO IT! Josh called back to say it was ready. As I was driving to drop off the rental, he called to say it looked to be sagging on the fixed side. They were going back in. As we say in the Army, attention to detail! The air line had been chewed by rodents. Not having a part they improvised a fix to secure the line so I could get home and get it fixed. He also let me know that I should keep an eye on my front suspension and educated me on what to be aware of and the range of costs to fix it. The next day, on a Saturday, he called to check if I made it home and if everything was running correctly. Come on people, is this guy for real??? Yep! Oscar Foxtrot Sierra (Out Fricking Standing) Josh and Indian Trail Imports Team. You are my new go to for all of Inge's maintenance. Thank You!!!

Efficient , reliable and quality work. Geo works with his customers to find the best solution…read moreregarding cost for your vehicle. Highly recommended !

Geo is fantastic! I take all of my vehicles to him, which require a different type of car, F250…read moreDiesel, AMG E63s, 1999 Jaguar and he handles them all with care and precision. Highly recommended!