Where do I begin to share with you my story, my experience with Meineke in Rock Hill, SC. To make…read morelong story short, in the past 18 months my life has ended in one fashion or another. Grieving the loss of my mother and many huge medical expenses of my own, I opted to take a Bucket List trip to Florida. Everything was fine after spending 8 days trying to learn how to be happy again and started home to West Virginia. This is a 14 hr journey one way and my 2015 Ford Escape with high mileage (evey mile put on with love) was running fine. When I pulled off for the evening hotel stop, my car was making whining whirling noise. The next morning I found Meineke Car Care Center located about 1/2 mile from my hotel. The reviews were great so I decided to put my trust in their hands, and OMG I am so very glad I did. I arrived at 7:30am when they opened and Mr Beaver introduced himself. I told him my dilemma of traveling and still over 6 hours to go and the noises my car was making. He assured me I was in good hands. They put my car on the rack to run diagnostics. When he explained my oil leak was major and back brakes needed fixed, I could just see the dollar signs spinning around. The bill caused me to panic and he quickly showed me how to get it financed so I could get the needed work done and back on the road. After 3 hrs and $1750 later I was ready to go. I pulled out and I could still hear the noises. So, they put it back on the rack. They found my throttle motor was blocked from grungy mess over 7 yrs of grime, daily use and Icky build up. He had his team clean it so it could operate properly. Still noise, so he ordered part and had it replaced. 1:30pm we are saying our goodbyes again. I drove my car to interstate and it was still screaming but louder and now dash lights on and it won't shift into gears. So back to shop again!! The team came to my car, what's wrong. I'm in full blown panic attack. Rick the head transmission mechanic came over, started driving it and they put back on rack. This time they drained my transmission fluid, ran a series of cleaners, three in all through my car and put 8 quarts back in process took 2 hrs. At the end, we shook hands, hugged, and I promised to call them back when home and assured me that they all was hoping it was totally fixed. The whole process was scary! Mr Beaver even checked my pulse and stress level with his watch. I was freaking out. My car got me home!! Runs great!! Pulled a 7 mile mountain grade at Fancy Gap Virginia like a new car!!! My 7 year old Ford with 281,965 miles runs like a new energetic baby!!! Thank you so much Meineke Car Center Team for taking care of me!!! Traveling is supposed to be fun, so added stress like car trouble is extremely overwhelming and they made it much easier. I highly recommend if you're in trouble, traveling or even just need a simple oil change.....Go here!! If I wasn't so far away, I would go there still today!!!

Customer Service was decent enough, but I called this morning to set up an appointment for a…read moreGroupon Oil Change w/ Complementary inspection and tire rotation. I asked if they had availability between 3:30p and 4:00p, and was told yes. I set an appointment for 3:30. When I arrived, I got seated and was seen too swiftly However, when I got ready to pay, I was told that the tire rotation was not done due to "tire tread being too low", which is funny considering I replaced these tires only last year. In the inspection photo provided, you can not see where the technician placed the depth pen. I was also told, when asking why the service only took ~25min when I was quoted 1hr on the phone call earlier that day, that the technician was told to "rush because he leaves at 4pm". One, this does not inspire confidence that my tires were properly measured, and I currently am under the assumption that it was skipped in order to prevent the tech from racking up overtime work and be able to clock out on time. Two, even if all the work was done properly, why would you allow a person to book an appointment 30minutes prior to the technician's clock out time for a job that'll take 1 hour to complete.z The technicians I spoke with were kind and quick to see to me, but for the actual work, I have questions concerning the quality of their work, especially on whether my tire rotation was not done due to actual issues with tire tread, or not done so the tech can go home on time

What a great shop!!!!! The people working here were extremely friendly and professional. They did a…read morethorough job and were very fast. The price was great and they even offered my kids and I cold water and popsicle to enjoy while we waited in the car. This is a great place to come for all you're car care needs!

Always have a wonderful experience here! I recently had to get my NC inspection and they were…read moreextremely kind and quick (about 20 minutes). The staff is always very professional and courteous! Would highly recommend them!

They fixed the problem and didn't take forever to do it. The only reason it's not 5 stars is…read morebecause the parts were way overpriced, double what I could get them for myself. I'm sure bringing your own parts is possible, but I'm also pretty sure that it will affect the service warranty, so it's a kind of rock and hard place situation. All in all, my truck works again and I would probably go back, but I might bring my own parts next time.

Fabulous repair services and great customer service. I had major car repairs over the years and…read morethey always come through. I been going there for over 10 years.

Top notch service (on a Sunday, no less!) with a flat tire on my daughter's car that needed…read moreattention. The tire ended up being irreparable. Thankfully, they had a replacement in the right size in stock. Not the same exact brand, but really, does that matter? Quick, efficient, friendly. While the car was being done, we wandered around the area and found some stuff to do. [Review 19940 overall - 3427 in North Carolina - 913 of 2023.]

Did not do what they said, charged more and did not communicate as they said they would…read more Came back the second day and no one was working the desk. Finally came out and could not locate my key. Really disorganized.

I would be very cautious about using this mechanic service for anything other than an oil change…read more I had a check engine light issue and their diagnostics indicated low compression on #3 cylinder, their recommendation was replace the engine. I ended up taking my Audi Q5 to a Import specialist and they indicated the issue was a bad fuel injector. They were able to take care of the repair in short order. They also told me that previous work done by Woodies wasn't done correctly and they had to do it over. They talk about their quality of service and their ASE certified mechanics and their belief in Customer Service and treating you like family. That was not my experience.

One of my coworkers recommended Woodies to me when I needed to get an oil change. I was very…read moreimpressed with the customer service, courtesy, and attention to detail. So, it was a "no brainer" that I would take my Jeep Grand Cherokee there when my check engine light came on. I was more than happy [again] with the customer service that was extended to me (they gave me a ride home and picked me up so I didn't have to sit at the shop all day), the professionalism, and the diagnosis and repair that was done to my car!

Wonderful staff and service. Rachel and Earl are very professional. Technicians are very…read moreknowledgeable. Pricing is fair, not inflated.

Great little auto shop recommended by my son. I had my yearly inspection done ... I mentioned a…read morecoupon they ran but I could not print it off . They honored it anyway. I will be back to have an oil change when car needs it ... still have a ways to go on that as it was done recently. Nice people . I was in and out of that shop in 25 minutes which is amazing !! Thanks A & B Automotive.

Q had a positive experience here.....Full synthetic oil change w/ a Groupon less than $50 out the…read moredoor. Guys were responsive, made a couple recommendations, but not pushy. No wait. Liked it so much, came back next day w car #2. Check it out

Worst experiencing ever. I came in for an oil change and philip was helping. it was taking longer…read morethan expected, so i walked to Biscuitville to get something to eat. when i came back, i noticed that it looked like someone went through the glove box. i ask'd him about it, he got very confrontational about it, so i dropped it. when i got home, i noticed i was missing a pair of expensive sunglasses.

Excellent quick service full oil change, brake fluid, rear pads, and rotors in an hour and 15…read moreminutes, without an appointment. 2016 Cadillac sedan. Sonya and her staff are excellent. I'm very picky about service centers. I did my research and found them to be awesome. Would definitely recommend them.

Horrible computer service. Did my oil change. As soon as I get to the light my engine light came on…read moreand they are trying to charge $119 to diagnose the issue.