Every time I come there is always a different crew of people working. I don't know if that's good…read moreor bad. I made my appointment a week ago. I knew the brand of tire I wanted so I told them to make sure it was in stock and ready to be put on my car. I scheduled the appointment so I wouldn't have to wait long and so they would be prepared, but I've been here three hours and I'm still waiting. My car is up in the air in the bay. There was only 1 person sitting in the waiting area with me when I got here so I don't know why they scheduled me for this time if they were not ready to service me.I only came here for a set of new tires. People that dropped their cars off before me have come and gone. I'm going to start looking at Mavis or some other chains that will offer faster service, good customer service, reasonable pricing and someone that values customer's time. My time is important to me and this happens every time I come which is not often. I am not happy this afternoon. I got off early to get this done and over 3 hours is a long time to wait on a set of tires!

Expensive took to have AC fixed they came Out with more to…read morecharge me that was on Wednesday and now it's friday and still have a leak somewhere or a valve that I they said they checked that gas Freon scape and smoke all over the engine Car was there all day i had to go get dis I said I had to called them ? When they were suppose to keep Me Posted

Do not ever give this place your business. Scratched a chrome rim and refused to provide any…read moresolution other than a discount on rim polish at their "homies" autozone. Said that they have no tools to repair a rim they scratched and no insurance or policy stating that they cover damages done to other peoples property! They even had the audacity to suggest that I had done it on the way home! Store is ran by uneducated delinquents who assume that you are just as slow. Had to reach out to corporate for a proper solution. Never again.

I took my car in thinking I had brake issues. They told me I needed brake fluid. The first time…read morethey fixed it I had no brakes at all. The second time they added the fluid again and drove my car around the block to bleed out the bubbles? Whoever the driver was, was short and pulled my seat up and broke the seat adjuster button and they refuse to fix or pay for it. He was nice enough to leave the broken button in my cup holder. It cost me $700 to have it repaired. Not only that but they charged me $1,200 for fluids for my 92,000 mile checkup when I didn't have 92,000 miles on the car. $1,200 for fluids? I want my $700. Poor customer service even from the regional manager. Rude and didn't call me back when he said he would.

The staff is very nice and get you in an out no longer waiting and the price is goodread more

Khy is so kind and an incredible employee. I'll be coming back to vavoline due to Kh!read more

Good, honest mechanics who know what they're doing! No BS about like you need "blinker fluid,…read morema'am." They'll properly diagnose the issue and give an honest estimate and explanation of the repair at a fair price.

Gotta be honest, I've been going here for close to 9 years and have seen a difference in service,…read morepricing and transparency of information the last 3 to 4 services I've had. I have not seen Mike in years and not sure if he is still active in the business. This last service might be my last. Went in for a general tune-up and left $1400 in the hole with another $1000 quoted to fix an oil leak (90% labor) which I chose not to do. Part of the $1400 included new breaks and 2 new tires. The breaks have been squeeking ever since and I have avoided bringing it back. The $1000 oil leak has not shown itself. Before this experience, the last few were noticeably different in how I was spoken to and treated, but I thought they always did great work at a good price. Now, I am not so sure it hasn't become just like any other "buyer beware" service garage.

Went there yesterday for an oil change with the dogs in the car. Was in and out in five minutes on…read morethe dot! The guys were awesome!! Very professional. My dogs especially loved the extra pets Thank you Trent, Tashaun, and Brandon.

From the owner: Take 5 is your go-to for fast and simple oil changes in Huntersville- we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

They stand behind their work and let you know what to do to limit the unexpected coming around the…read morecorner with your vehicle.

We have been using York Express Lube for years. They are fast, reliable, and often go above and…read morebeyond what is required. They have earned our trust with their honesty.

This Valvoline could've cost me and my boyfriend a serious car accident. This is the only Valvoline…read moreI've ever had issues with. I also rarely go out of my way to make bad reviews on Yelp, but this place completely deserves every bad review that comes their way. My boyfriend and I took his car to get an oil change and tire rotation. The service was fast, but the staff were incredibly avoidant, unprofessional, and rude. For example, after we paid, they just walked off and didn't confirm that we were done. They also didn't hand us back our keys. Valvoline is known for the professionalism and kindness in their staff, this place is not practicing that. Additionally, they made zero eye contact with us the entire time we were there. Upon leaving the place, we happened to glance at his receipt before throwing it away. We noticed they marked down that he had a "severe oil leak" in the car. We were freaking out because they didn't mention it. Surely, a mechanic would notify their customer if their vehicle had a major oil leak. We drove all the way back and asked them what they meant by this, considering they let us drive off the property without notifying us. The mechanics looked at us like we were crazy for driving all the way back. They replied with "Uhh... yeah. There's a pretty bad leak along the whole bottom of the car," and no sense of urgency or elaboration. It didn't seem like they knew anything about cars. That was a major safety hazard. I have never in my life been to an auto/mechanic place that didn't notify customers about serious issues, like a major oil leak, before letting customers drive off the property. Additionally, if my boyfriend knew it was leaking, he would've gotten it fixed before getting an oil change. Beware of this place. I will never trust them to work on my car, or anyone else's, ever again. The Northlake Valvoline is incredibly professional. The staff there are awesome. We'll be going to that one from now on. It's worth the extra five minute drive to avoid this place!

Total incompetence work here The ruined my wife's oil pan and refused to fix the leakread more