Two days ago, the oil change light came on the dashboard of my Audi…read more Called the station who normally services my Audi they did not have an available appointment for two weeks.+ Right now is a slow time and I have time to take care of things like this. I've used this location on at least two times in the past, one was for tires and each time was a good experience. I was in the Northlake Area today and even though I did not have an appointment, I decided to stop in and see about the oil change. They said they could take me but because I did not have an appointment, there would be a wait. No problem because I was at their mercy and besides, I was not going anywhere anyway. 30 minutes later, my Audi went into one of the bays and 15 minutes later, it was time to check out and pay. Great Service and very reasonable prices. Will keep this place in mind if I need quick turnaround in the future.

Took my truck there that needed a new AC hose. I told them what the issue is and what part to…read moreorder. The truck sat there for 2 days and nothing was done to it. They finally ordered the part and told me the truck would be ready Friday. Haven't not heard from them I drove there around 330 to check on my truck. My truck had been backed out of the garage bay so I figured it was done. When I asked they said no they haven't fixed it yet. This was 3.5 days now for a job that takes an hour.

EXTREMELY HONEST shop. I had my neighborhood mechanic diagnose my Q5 (my bad, I know) and was…read moreunder the impression it would be a $500-750 repair to fix the issue. I drop the vehicle off at Bravo4 and to my surprise, I was told it was a very SIMPLE FIX. Basically just an oil change. Honestly, Bravo4 could have went along with it and pocketed some extra cash, but kudos to the owner. HIGHLY RECOMMED. Will be back for sure.

DO NOT...DO NOT take your import vehicles to this shop. This complaint is about BRAVO4 Auto Werks…read more Trusted my 2007 BMW 328i to BRAVO4 for repairs on April 17, 2026; they kept my car until July 6, 2026. They are not trustworthy. Mark is a liar and will not communicate with you. Instead, Bravo4 kept my car for nearly 12 weeks without providing adequate updates on what they were doing or when it would be finished. I would call, and Marie, the desk assistant, would tell me she did not have any answers. Mark, the technician, was never there. He would be on vacation. My car sat there. I did not have access to what was going on regarding whether any repairs were done. April went into May. I would even go to the shop and appear in person to ask about the status of my car repairs, only to be told that they did not know and that Mark was not there. I made two or three appearances and called weekly about my car over the next eight weeks. April to May, May to June, BRAVO 4 had my car supposedly doing repairs totaling what I agreed to, $2,300. At the end of June, I told them I wanted my car back, repaired as agreed. When I got my car back, my stereo was no longer working, and the ceiling interior was falling out on my head because he left it out in the scorching sun over July 4, windows up tight. They closed the store after I called to say I was picking up my car, and I had to wait until Monday, July 6, 2026. I WOULD GIVE THEM A ZERO IF I COULD.

Do not patronize this so-called business or it's new name and location PREMIER IMPORTS OF…read moreCHARLOTTE. I have a judgement that's over a year old which still hasn't been paid and the owner Rick Carcamo is a total scam artist. If you decide to take your vehicle to either of these fake businesses, YOU WILL BE SCAMMED GUARANTEED!

Confused.... this is the second time I've attempted to patronize this business. The first time I…read morefelt blown off and today all of the doors are locked despite their website indicating that they are open until 1pm on Saturdays.

Recently purchased a 911 from Porsche Northlake. Had a great experience. Car was fairly…read morerepresented, process was transparent. The General Manager Mr. Romano treated me like a VIP all the way thru. I just had the IMS preventative maintenance done by the service department. Mr. Pellett, the service manager was knowledgeable and professional. Will look to do business with this dealership again.

On July 4th, my husband and I decided to check out the new Northlake Porsche. While we were there,…read morewe looked at what was advertised as a 2023 Panamera 4 Platinum Edition in Copper Ruby. Steve also gave us a tour of the new facility while we were there. We asked about the Panamera 4 that they had on the lot. He brought the car around so that we could look at it. Although we had no intention of purchasing a vehicle that day, we were interested in learning more about the Panamera model. We currently owned a 2023 Taycan in Cherry Red Metallic. After a discussion and a test drive, we found the Panamera 4 to be a strong contender and decided to consider a potential trade-in, given recent trends in the EV market and concerns about future depreciation. The sales manager presented an initial trade-in offer of $50,000 for our Taycan, which had 10,631 miles, no interior or exterior damage, two new rear tires, and the Premium Package (valued at approximately $7,500). The offer was later increased to $52,000. While we expected some depreciation, the proposed value was lower than anticipated. We were informed that, due to their costs and market conditions, the vehicle would likely be listed between $62,000 and $65,000 for resale after their CPO cost. The sales manager met with us to see if a deal could be finalized, but we opted to return home to consider the offer further. After additional discussion, we informed Steve via text that we were prepared to move forward with the trade. We scheduled an appointment for Monday, July 7th. Before signing, my husband mentioned that reviewing the window sticker, did not identify the vehicle as a Panamera 4 (all-wheel drive) so we questioned the listing. Steve verified this detail and confirmed that the window sticker was accurate, that it was not an all-wheel drive as they advertised. When we inquired about a price adjustment due to this discrepancy, we were told the price would remain unchanged. We asked whether all-weather mats (valued at approximately $200) could be included with the purchase; instead, we were offered a $100 gift card toward the mats. We had purchased our last three cars with Hendrick Porsche and the all-weather mats were included without issue, along with other gifts. Our experience with Northlake Porsche did not meet our expectations. The vehicle we purchased was missing some of the options we believed were included, and the front bumper and hood had poorly executed paint touch-ups, which we plan to have professionally repainted. Additionally, we were initially informed that our trade-in vehicle, the Taycan, would be resold for $62,000-$65,000. However, it is currently advertised on their website for $75,896, which is significantly higher than what we were told. We felt that the offer we received for our car was below its expected market value. We have decided not to pursue future purchases with Northlake Porsche. Moving forward, we plan to service our vehicle with Hendrick Porsche, where we have consistently experienced a higher level of customer service and honesty. We now questioning the integrity of Northlake Porsche.

They did their job. It was a great experience . Jiffy has good customer service and they listen…read moreto the customer.

The customer service is good the prices suck or maybe that tried me cuz I'm a woman. I ended up at…read moreWalmart. I went to get an inspection and was advised I needed all new tires. Went to the dealer and only needed two tires, which I purchased from Walmart, and got my inspection done at the dealership.