I want to personally thank the team (staff) at a Thomas Tire's for finding the right socket for my…read moreson's after market wheels since we literally needed a set of new tires since they were severely worn for his truck. Thank you for going the extra mile and for your excellent "customer Goodwill"!

1 Star -- Worst Experience Ever at Thomas Tire & Automotive (Southern Pines/Aberdeen)…read more This has been my third time coming back to this shop for the same problem, and I'm beyond done with their carelessness and lack of professionalism. First visit: I paid for an alignment and balance, but my truck still shook around 40 mph and the steering wheel was off-center. Second visit: I came back to have them redo it, but they said it was "too late in the day" and refused to do the alignment. Third visit (today): I brought it back again hoping they'd finally make it right. Instead, they took my truck for a drive without even asking my permission, and when they came back, there was a strong burnt brake smell. I quickly realized they had driven it with the parking brake still engaged. When I confronted the tech, he said my brakes were sticking -- which is completely false because the truck has brand new calipers and pads installed professionally. I told him the smell was clearly from the rear because the e-brake was left on, and he literally said, "It doesn't matter." That comment alone tells you everything about how little care they have for customers' vehicles. After all that, my alignment is still off, my truck still shakes at 40 mph, and my steering wheel is still crooked. I've now wasted three trips, time, and gas, and they still couldn't do the job right. I'll never bring my truck back here again, and I strongly recommend others avoid this location. Completely unprofessional, careless, and disrespectful.

Stopped at Doug's Tire Service to get servicing for our 2013 Toyota Tacoma. They not only changed…read morethe oil, new filter, new air filter, etc., but we also needed four new tires. Their service was friendly, prompt, and a reasonable cost!

The best automotive repair shop. I just recently moved here and was looking for someone to do work…read moreon my vehicle. Josh Austin was the guy that repaired the air conditioner, the radiator and change my oil. He did a great job! The car is running great now! The prices are fair. And they are professional i'm friendly!

I had a tire that the wire was exposed and was making strange noise so I had went to 3 other tire…read moreplaces which were all closed at that time (5:40 pm); had just gotten off my job and needed to go to Fayetteville where I reside; went by Garner's tire center and a young man came and look at the tire and search for the same size but couldn't find one but he was willing to put my spare (donut) on so I could get home. He then look at one of my other tires and went back to search again and found one that would fit. He changed the tire and I assume the manager came to receive payment; they were very reasonable and very nice. I will be going back to them for tires very soon.

Needed tire rotation and alignment for my 2017 Nissan Frontier. Visited the shop in the afternoon…read moreand Westley said to bring it in first thing the next morning. I was there at 8 a.m., and they were prompt opening. Within 5 minutes, they took my vehicle in and started work. They completed the service within an hour. I was home by 9:15. Excellent service and great customer service. Very reasonable prices!!! I will return when I need other repairs to all my vehicles. Thank you!

Professional quick & fair pricing. Definitely recommended…read morefor service man of Fayetteville and raeford.

Each time I go there for auto repair they do an outstanding job. Fair pricing and great service.read more

Zwiebels auto was an excellent experience. HIGHLY recommend for any car issues that need repair…read more The staff was friendly and kind worked with me very well and was fast and efficient.

The team at Zwiebel's is trustworthy, fast, and good at their job. No matter what issue I'm having,…read morethey find the problem and fix it right. Plus, they don't charge me an arm and a leg. If you call them, they answer. Before they start repairs, they let you know exactly what the problem is and the cost. The only shop I trust.

Everyone was very nice and understanding. I was even allowed to watch my vehicle being serviced and…read morethe mechanic was explaining in detail what was going on. It took longer than expected due to parts needed to be ordered but I was allowed to sit inside and I even got a nap in. I tipped the mechanic before leaving.

One year ago I bought four new tires from Wal-Mart because they were cheaper there than here. I…read morecame here to get my car aligned. As I look thur the windows as they were aligning my car. The Grooms man had a evil look on his face as he was showing his helper my new tires and I read his lips he said wouldn't buy from us. 2 week later front tire went flat down to the wire. Brought it back to them with my alignment reciept. Bought to more tire from them this time. He aligned it again and stated the alignment did not even line up on his machine. When I git my bill WOW charged me again for the front end alignment, tires, balancing and putting on tires and would not even give a little discount since he missed up the first time. So today I go back a year later and they checked my tire pressure for me the front left tire was a little low. Right front and both back tires checked out good. When I get home get ready for work go out and back left tire flat. Took it off and put on spare and took the tire to Grooms. He had brook off the value stem which has a sensor on it. He took it out and put in a regular value stem balanced and put tire back on my car. Then charged me $10.00 no discount. Should have learned the first time.around. If I were you I would take my car somewhere else.

Great place! Honest and fair. I will never go anywhere else. They were able to fix my wife's Range…read moreRover that was a difficult problem.

I love this place- I have 3 vehicles serviced there. There are honest and fairly priced. They…read morenever try to sell more than I need. As an example they will recommend not fixing something that does not compromise the safety or drivability, if I can live with it on my 15 year old Audi-not worth it. They are very knowledgeable and if necessary do the research to find my best option. They are a family business and friendly accommodating- working with them is a pleasure.

This place and staff were amazing today. First car in 23 years. Very nice, caring, and meet every…read moreexpectation I had. Thanks yall. I will send everyone I know to u.

Our truck was wrecked/damaged by a technician during a routine oil change at Griffin Nissan, and it…read moretook several weeks of follow-up calls and multiple efforts to have the damage repaired. After sharing our experience on social media, I became concerned by the actions of employees Heather and Noah regarding my personal page. Additionally, identifying information was shared publicly, raising further concerns about professionalism and privacy. While resolving the original issue was already a frustrating process, these subsequent events further undermined our confidence in Griffin Nissan's customer service and professionalism..