Frank was so AWESOME! He helped my Friend who needed HELP!…read moreShe always SPOKE VERY HIGHLY OF HIM! And NOW I know why! Frank I can't THANK YOU enough! You are such a Blessing! You did a fantastic Job! Great QUALITY PLACE! Bless you and all you do for others! Annie

I was in the area for a funeral near Fort Bragg and somehow managed to pick up four nails between…read morethe front and rear passenger-side tires. Definitely not the kind of surprise you want on an already heavy day. My first stop was Black's Tire. I was told they were busy (which I completely understand on a Monday morning) and that they'd get to my vehicle within about an hour. After waiting, they explained they could only patch one tire due to a policy against repairing on or near the "sidewall," and then proceeded to quote me a little over $2,000 for four brand-new tires. Fortunately, one of the mechanics there quietly suggested I go to Frank's for a second opinion. I'm glad I did. The difference was immediate when I arrived at Frank's Tire & Automotive. Even on a Monday morning, I was greeted right away, my vehicle was taken in quickly, and the repairs were handled without any upselling or pressure. They assessed the situation, fixed the issue properly, and had me back on the road in no time. Total cost? $20. And don't let the more "old school" tire shop appearance fool you. It may not look like a brand-new corporate showroom, but the service, honesty, and efficiency speak for themselves. Sometimes that classic neighborhood shop feel is exactly what you want. In a situation that could have easily turned into a very expensive day, Frank's treated me fairly and honestly. They've definitely earned my future business, and I'll be recommending them to anyone who needs tire work done.

We drove from Maryland to visit our daughter in Southern Pines, however, our van died a couple…read moremiles short of arriving to our daughters place with electrical issues. I spoke with Dennis and he said to bring it in Monday morning and we'll have a look. I was expecting the worst, thinking it was a bad alternator and additional issues, thinking the repair was going to be several hundred dollars !! Dennis told me " Good news, it's just the alternator belt". Less than $75 and one hour later, we were back on our way home. Dennis' honesty, integrity, work & business ethics is of the highest caliber and beyond reproach !! Thank you Dennis ~ John McDonough

Got a tire patched here. Amazing costumer service. Dennis is so polite and was very helpful. I'm…read moredefinitely going back.

They're very thorough and I used them after I had broken down in the rain a couple years ago. They…read morewere closing in 15 minutes, but they took the car and installed the alternator within an hour instead of me having to get a ride home and come back the next day...great people and I really appreciate them helping me...thanks so much!

3 stars because someone took a pocket knife I was gifted years ago that I kept in my truck. I was…read moreonly getting an alignment & inspection done. Not the first time something was taken either according to a relative of mine. Good service though, called to update so there wasn't any surprises with the pricing. It should've been common sense not to leave anything but some human decency not to steal was also in my mind. My mistake

Stopped at Doug's Tire Service to get servicing for our 2013 Toyota Tacoma. They not only changed…read morethe oil, new filter, new air filter, etc., but we also needed four new tires. Their service was friendly, prompt, and a reasonable cost!

The best automotive repair shop. I just recently moved here and was looking for someone to do work…read moreon my vehicle. Josh Austin was the guy that repaired the air conditioner, the radiator and change my oil. He did a great job! The car is running great now! The prices are fair. And they are professional i'm friendly!

No communication and rude. Will never bring our Ford Ranger back there. Did not provide a loaner…read morecar, because they say they don't have one on the lot. A week later still no loaner and no information on when our truck is going to be ready. So disappointed, will not recommend this dealership or a Ford vehicle.

requested a part from local service dept , would not even return my request , that's funny because…read moreI just ordered cheaper online from someone who wants my money ,just go online its faster and cheaper no wonder Ford's going out of business the local Ford dealership can go bankrupt ......

Professional quick & fair pricing. Definitely recommended…read morefor service man of Fayetteville and raeford.

Each time I go there for auto repair they do an outstanding job. Fair pricing and great service.read more

I call to talk about my Audi A7 he acted like he wasn't concern about my car. He sound very rude…read moreand quick to talk to. He act like he didn't want my business scared me away.

Had a leaking water pump replaced here. Within 2 weeks I was left stranded on the side of the road…read morewith leaking coolant. Had the car towed to a dealership where they found the water pump leaking and replaced it again. I took the pump V&M Services installed hoping to at least get a refund for the price of the water pump they installed but my request was refused.

Ed's performed the alignment with superior quality and excellent customer service. It drives…read morestraight as an arrow! The value was comparable to local prices but the service and speed of the team was amazing! I will definitely be going back there for tires when needed.

This was the second time Ed's has come to my rescue. Dealer told me there was nothing they could do…read moreto align my car after they left it improperly completed. The right rear was so far out it would not register on the diagnostic device. The car felt like it was floating and jerked to the right. I felt I wasted enough time and money at the dealer. Went to Ed's and within 3 hours there was a plan put in motion and I was straight again. Don't waste your time or money some where else. Knowledgeable and caring people. Honesty is hard to come by...