We drove from Maryland to visit our daughter in Southern Pines, however, our van died a couple…read moremiles short of arriving to our daughters place with electrical issues. I spoke with Dennis and he said to bring it in Monday morning and we'll have a look. I was expecting the worst, thinking it was a bad alternator and additional issues, thinking the repair was going to be several hundred dollars !! Dennis told me " Good news, it's just the alternator belt". Less than $75 and one hour later, we were back on our way home. Dennis' honesty, integrity, work & business ethics is of the highest caliber and beyond reproach !! Thank you Dennis ~ John McDonough

Got a tire patched here. Amazing costumer service. Dennis is so polite and was very helpful. I'm…read moredefinitely going back.

So I needed a brake light replaced, Jason said everyone was at lunch, but he came out and replaced…read moreit himself. Said I needed 2 new tires, he ordered them, made an appt to get them done next week, and he put in the book the price for the tires and the brake light to be paid on my next visit. Unreal service-this place is the only place I will take my cars. Thank you!!!

Great, honest customer service. Won't go anywhere else from now on. Found problems Toyota service…read moredid not.

I with i could give more than 5 Starts! These guys did a wonderful job for me, Chris and Nick!…read more Very knowledgeable, they came prepared and well equipped. I had to replace the wheel barrings on my 2014 Ram 1500 but they were heavily corroded in, these guys came in and had me back on the road in well under 2 hours and had some very good conversation as well! These guys know what they are doing, very likeable guys, smart, professional and detail oriented and more than fair prices! I highly recommend them and will use them in the future!!!

Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

If you want it done right, this is THE place to service your BMW, Mercedes Benz, Mini or Audi…read more Fantastic and very knowledgeable Master Tech with 30+ years of experience.

I hate dealing with car repairs...this place was a god send! Was able to service same day, very…read moreresponsive and kept me informed of the process. Met with the staff and just in awe of their professionalism and knowledge. I just became a life long customer

1 Star -- Worst Experience Ever at Thomas Tire & Automotive (Southern Pines/Aberdeen)…read more This has been my third time coming back to this shop for the same problem, and I'm beyond done with their carelessness and lack of professionalism. First visit: I paid for an alignment and balance, but my truck still shook around 40 mph and the steering wheel was off-center. Second visit: I came back to have them redo it, but they said it was "too late in the day" and refused to do the alignment. Third visit (today): I brought it back again hoping they'd finally make it right. Instead, they took my truck for a drive without even asking my permission, and when they came back, there was a strong burnt brake smell. I quickly realized they had driven it with the parking brake still engaged. When I confronted the tech, he said my brakes were sticking -- which is completely false because the truck has brand new calipers and pads installed professionally. I told him the smell was clearly from the rear because the e-brake was left on, and he literally said, "It doesn't matter." That comment alone tells you everything about how little care they have for customers' vehicles. After all that, my alignment is still off, my truck still shakes at 40 mph, and my steering wheel is still crooked. I've now wasted three trips, time, and gas, and they still couldn't do the job right. I'll never bring my truck back here again, and I strongly recommend others avoid this location. Completely unprofessional, careless, and disrespectful.

I am very pleased to amend my review of Thomas Tire. Jerry, the store manager, called me after…read morereading the review and apologized for my initial experience. He offered to make things right and I accepted his offer to rotate and balance tires on my wife's vehicle, at no cost to me. Appreciate what you did Jerry. I will return!

It's a beautiful Spring day and Connie somehow managed to make it even more beautiful. When I…read moredropped my car off for an oil change she apologized that they were understaffed and running a bit behind. When I got the cal that it was done (sooner than I expected) I remembered that I was overdue for inspection and sheepishly asked if they can squeeze it in. She reminded that it's a busy day and they just didn't have time, I'd have to bring it in another day. Oh well, doesn't hurt to ask, right? Before I got a chance to pick up the car, I got a call from Connie, letting me know that the inspection was done! The best part is while Connie kept saying it's been a crazy day I would never have picked that up from her pleasant demeanor. Under promise, over deliver with a smile. Old fashioned values are never out of fashion.

Fantastic people and service! Very accommodating and truly a great "hometown shop"…read more Went in for a NC inspection and took me right away and was in and out quickly. We will be coming back for service.

Service is quick and professional. Some services were done that I didn't want, at least that day,…read moreand there were no questions asked. They backed off the charges and got me in my way. I'm a customer for life!

I stopped at Black's Tire & Auto after picking up multiple nails in my tires, expecting a…read morestraightforward repair. Instead they told me they could only patch one tire due to a strict policy, and then quoted over $2,000 for four new tires. It felt as though there was no flexibility or real effort to help, and the experience felt pushy and impersonal. It was unpleasant during an already less than ideal situation. The staff didn't offer any guidance or alternatives, and I left feeling like the only priority was making a sale. Definitely not the service I expected, and easily enough, I found another local mechanic for me who resolved the problem within 30 minutes for less than $100. Call around first before encountering a scenario like this.

I just found myself a new mechanic.. Ryan and his 'helper' could not have been nicer....they were…read morehere when he said he would be and did a fantastic job...my Ford truck blew a spark plug and I had been trying for over a month to get it fixed. Most shops I talked to wouldn't even do the job but Ryan didn't hesitate. Not only did they do a awesome job but did the job at a more than fair price. If you need a mechanic please give Quick's Mobile Mechanic a call..you will not regret it !! They will always have some homemade BBQ waiting for them at my house ( inside joke)

From the owner: From simple diagnostics to complex work, our team of professionals will review your vehicle in…read moreorder to pinpoint problems and get you safely back on the road. We guarantee transparency throughout the process and provide top-quality work at a fair price.

The team at Zwiebel's is trustworthy, fast, and good at their job. No matter what issue I'm having,…read morethey find the problem and fix it right. Plus, they don't charge me an arm and a leg. If you call them, they answer. Before they start repairs, they let you know exactly what the problem is and the cost. The only shop I trust.

Had a bunch of work done on my truck. The prices were hard to beat as they shop around and get the…read morebest deals. Work was done in a timely manner. I would definitely take my truck back to them.