Champion has done well in servicing our ford and Lincoln vehicles. They do a pretty good job with…read moregetting repairs done quickly.

No communication and rude. Will never bring our Ford Ranger back there. Did not provide a loaner…read morecar, because they say they don't have one on the lot. A week later still no loaner and no information on when our truck is going to be ready. So disappointed, will not recommend this dealership or a Ford vehicle.

Buying experience exceeded our expectations. My wife purchased 2018 Cruze Hatchback I found for her…read moreon Internet. We drove 300+ miles to pick up. No surprises, car was ready & waiting, price was exactly as quoted & car was exactly as described by Tara. We even got a unexpected bonus; a brand new bike the store gave to each customer who purchased a car in December. Good people, I would go out of my way again to purchase another vehicle from. This dealership did exactly what they said they would do. Helene & Stuart Hershoff St. Simons Island, GA

Very poor service. Father in law bought a new Equinox and paid cash for it. It took the dealer 8…read morehours to complete this sale while they made a 90 year old man sit around in an office and wait. Then to beat it all the new tag never arrived at his home and a day before the temporary tag expired my wife called about it and Dieffenbach said 'we have your new tag here'. Dieffenbach never called to say come and pick up your tag. I've never been treated so poorly by a car dealership. Edit: 10/31/17 Dieffenbach has responded to my concerns in a positive manner and they have corrected the issues.

You know when it's time for a new car. Sometimes you just swear you won't spend another dime on the…read moreold one. Sometimes your needs change. But the fear of being overwhelmed by pushy car dealers and being pressured into something your not sure if you wanted or can even afford keeps you holding on to that clunker. I knew it was time. My midlife crisis sports car no longer fit my needs or my comfort. I looked around at several models, makes and dealers. The Escape seemed exactly what I wanted. I used a phone app and was overwhelmed by 37 phone calls within 2 hours. But this dealer was closest and had great reviews. I met Rich and he did a great job- I chose an Escape, but spied a dealers demo model on the lot- 2000 miles but a great bargain. It did take a while back at finance, as expected, but I know Rich made a great effort to make it a good deal. I got $1000 off from a First Responder coupon, another $1000 in dealer coupons, about $4000 off retail because it was a demo, and my trade in paid off even. That's the kind of effort you rarely see from sales staff. Although I walked in nervous and ready to get scammed, it's a week later and I still love my car and know it got a legitimate deal. They earned these five stars.

I don't think I can even explain the amount of frustration that Lafayette Ford has caused. They…read morehad my truck for 67 days and never diagnosed the cause of a parasitic draw. I contacted the Ford customer service center to resolve my issue and the service managers solution was to have us come pickup the vehicle. The manager wouldn't speak to me or return a call even with Ford calling them directly. I wouldn't be so upset except, instead of being honest "we didn't fix it" they put on the paperwork that it mysteriously disappeared on its own (not exactly in those words). So it has been in my possession for 30 hours sitting in the driveway and it's being towed again because the draw drained the battery. (hopefully it's not going to another worthless mechanic) On a side note the sales department tried to be helpful. Julie the loaner coordinator was very friendly throughout the whole process. She tried very hard to accommodate and keep us informed. Mark, the service advisor, tried his best but he was the middle man between an incompetent tech and unsatisfactory management. They were trying to blame the power drainage on our Apple tag keychain or accusing us of a 3rd party application. 2022 Ford F250 Lariat diesel with nothing aftermarket. Completely unacceptable

Brandon is such a great person, hes a great worker and very helpful, he helped me and my brother in…read morean emergency, God bless him and this place.

It was good until it wasn't. Typical car dealership at the end of the day. Bought a used vehicle…read moreand had it delivered to my residence. My wife took possession of the car and liked it. I was not present when the car was delivered. Upon my inspection of the car I liked it as well. I immediately noticed we were only given one key fob. I called the dealer and inquired about the second key fob. I was told he would check with the owner and get back with me. After several days I had to reach back out to dealer. I was told they would not be providing another key fob. They only received one when they bought the car. It was not disclosed to me they only had one key fob during negotiations or upon delivery. The car comes with 2 from the factory. I checked pricing and was quoted $500 from Nissan and "around" $300 from an independent locksmith. I felt the price was very high and expected two key fobs from the dealer upon purchase. I spent quite a bit of money on this vehicle and wouldn't expect less. It feels very unreasonable to me to have only one key fob with such an expensive vehicle. The owners only solution was for me to buy the program and bring it to them to make me key fob. Ridiculous and BAD BUSINESS. Buyer beware and ask lots of questions even if you think it's common sense.

I tried this business through Yelp recommendations and so glad I did! They easily diagnosed the…read morenoise when others denied a problem. Scheduling was easy and timely. Everything was done as quoted and my car feels brand new. Their prices are fair and competitive. Highly recommend!

Fast Service, towed my car in and it was done same day!! Thanks guys! Tomas was great to work with!read more

Without a doubt, this was the most pleasant car-buying experience I've ever had…read more From the moment I walked through the door, Destiny exceeded every expectation. She was professional, knowledgeable, and genuinely focused on making the process easy and stress-free. Unlike many salespeople, she never overpromised--she simply delivered, and then went above and beyond. Her level of professionalism sets the standard that other dealerships should strive for. She was honest, attentive, and made sure every detail was handled without ever making me feel pressured. Buying a car can often be exhausting, but Destiny made it effortless from start to finish. She has earned a loyal customer, and I wouldn't hesitate to recommend her to anyone looking for a new vehicle. She truly deserves a 10 out of 10!

I wanted to express my appreciation for the outstanding customer service I received from Chad this…read moremorning. In this busy world, where priorities keep shifting, he put me at the top of his list today. Chad's small gesture this morning made up for all the negative experiences I've had with this BMW dealership in the past. Thanks, Chad!

Just purchased a new 2018 Chey Equinox from this dealership. If you wish to purchase a car at a…read morefair price with great service this is the dealership for you. The appraisal of my trade in was very fair. The special price of the Equinox was very favorable, there finance department is possibly the best in the area. Also keep in mind that their administrative fee is only $299, so you will be around a grand ahead of the "big city" dealers and you will not have to play the "ware you down" game that you see at other dealers - I was under no pressure on any choice I made. The service after the sale was out of this world - Every option and setting was very clearly explained and demo-ed to my wife who now is completely at ease with the new car. Justin even paired her cell phone to the new car and drilled her on how to use it - every question was answered and I never felt rushed in any aspect of the sale and delivery. If you want a no hassle deal at a fair price, this is the dealer you need. Totally satisfied!!!!

We were unfortunately, NOT Happy with our car buying experience! The salesman was VERY pushy when…read morewe initially looked at and purchased it, and since that time, our vehicle has not been treated respectfully or with the utmost care that it should have by the guys in the Service Department.

Brought my car in for an oil change. Ended up browsing the showroom which featured 2 Supras, an…read moreAvalon, and a Sienna. I was approached by each member of the staff and they all made me feel welcomed. Charlie, the man pictured, took me for a test drive of the RAV4 Hybrib XSE. He was very knowledgeable, answered all my questions, and before I knew it my car was finished. I've been to a lot of dealerships and this is one of the most comfortable in terms of staff friendliness and the speed that they address customer issues. If I want another Toyota it'll be from here. Charlie and Jaylen are the best in the business.

I bought a 2025 RAV 4 from Lucas McDonald at Griffins Toyota. Lucas is genuine, knowledgeable, and…read moreanswered all my questions about the vehicle. I highly recommend buying a new or used vehicle from Lucas at Griffin Toyota!