I wanted to wait awhile before writing this review because of my unique experience with Christian…read moreBrothers. It started about 2 months ago when my engine seized and I was stuck at the Infiniti dealership in Charlotte. They told me it would cost approximately $18,000.00 for a new engine and my heart dropped. I asked Infiniti who would they recommend to do an engine replacement and they said Christian Brothers. I called Christian Brothers and spoke with Logan, he was able to give me some good information on my situation and based on our conversation, I decided to have my vehicle brought to t he eir shop. Logan was able to confirm what Infiniti told me and offered several options on how to move forward. He was in constant contact with me every step of the process of replacing my engine. However, come to find out that not only did I need to replace my engine but also the transmission because it was damaged due to the seized engine. It was news that I hated to hear yet I did trust that Logan was being honest with me and he did work with me on the price. Also, other issues came up with the repair but instead of charging me for certain repairs, they decided to take care of the cost. When I finally received my vehicle back, there was some other issues that came up and when I called Logan, he was responsive and had the issues resolved at no charge to me. Overall, having my engine seize up and then my transmission being damaged was a very difficult experience and hearing bad news after bad news didn't help, however I trusted Logan and I trusted the previous reviews I read. Overall, this experience was very good and I would definitely recommend Christian Brothers for auto repairs.

This shop is EXTREMELY overpriced. I took my 2008 Rav4 in to have the AC fixed and was quoted over…read more$3000. I took it to another shop and got it done for less than half that for the same quality work.

This is a smaller body shop and sometimes that can be a crapshoot, but this one was excellent!!…read moreNothing against the big chains, but I was able to deal directly with the owner, Matt, and felt like my car was going to more personal attention. The workmanship was great and Matt communicated well with me throughout the process. The cost was also 40% less than the big guys.

Outstanding experience from start to finish. The service, quality of work, and follow-up were…read moretremendous. Matt, the owner, is extremely professional and clearly takes pride in making sure everything is done right. The value you receive for the quality of work is top-notch. I highly recommend him for any of your collision repair needs.

Stephen and the team at Matthews Service and Repair are the real deal. A few weeks ago they handled…read morea brake job on our Suburban and did absolutely outstanding work -- thorough, fair pricing, and clear communication every step of the way. Came back today with a tire issue on my Honda Pilot and Stephen took care of me right away. This is the kind of shop that earns lifelong customers. Honest, skilled, and treats people right.

Best service, nicest people, efficient, fast, reasonable pricing, and honest (most honest mechanic…read moreI have ever been to). What more could you want from a mechanic? Highly recommend.

It's a rare thing indeed to find service excellence at an affordable price in any field. When you…read morefind it in car care for a foreign vehicle, it needs to be celebrated and shared. That's the experience I had with Indian Trail Imports and particularly with Josh. I commute once a week from Jacksonville, FL to Charlotte. My go to mechanic is at Jax Beach. I was traveling to CLT and the suspension in my 2012 X5 BMW (beloved Inge is her name) failed while I was driving on the highway. It felt like driving a stage coach on a rough road. I made it here and the issue continued to get worse. Not wanting to get ripped off by the dealership and needing to get her fixed quickly so I could return home, I started searching every source for a reliable, affordable, fast foreign mechanic shop. The top of the top ten based on raving reviews and checking for the fewest poor reviews was Indian Trail Imports. I called on a Thursday afternoon and asked if they could possibly fit me in on Friday morning. I explained my issue and they said they would do everything they could. I picked up a rental thinking it could be days. Friday afternoon Josh called and said they figured out the problem. A suspension bag had collapsed. They gave me a VERY fair price and I said DO IT! Josh called back to say it was ready. As I was driving to drop off the rental, he called to say it looked to be sagging on the fixed side. They were going back in. As we say in the Army, attention to detail! The air line had been chewed by rodents. Not having a part they improvised a fix to secure the line so I could get home and get it fixed. He also let me know that I should keep an eye on my front suspension and educated me on what to be aware of and the range of costs to fix it. The next day, on a Saturday, he called to check if I made it home and if everything was running correctly. Come on people, is this guy for real??? Yep! Oscar Foxtrot Sierra (Out Fricking Standing) Josh and Indian Trail Imports Team. You are my new go to for all of Inge's maintenance. Thank You!!!

Brought my Volvo in and they did a great job Not cheap…read morethough but less than dealership

Efficient, knowledgeable and friendly service. I have been using this garage since I came to…read moreCharlotte in 1988.

The best customer service I have ever experienced. We were dealing with a delicate situation…read moreinvolving the truck and Jake (I wish I knew his last name) was so patient and kind to our family given the situation. This is a top notch place to go if you expect exceptional service as well as kindness on a personal level. Thank you!

If you are looking for a mechanic shop you can trust, this is the place. Great service from a…read morefriendly and professional staff. Railside is the only place I will take our vehicles for repairs and service and has been for the past 8 years now. They have worked on everything from a couple 1960's sports cars to a quirky 90's Nissan to a late model Silverado for us and we have always been happy with the result. If you manage to have a problem they can't solve, they will be upfront and honest with you and most likely refer you to someone who can fix it and fix it right! Can't recommend the guys at Railside highly enough!

I took my Chevrolet pickup truck to rail side auto for various leaks, this hidden gem of an…read moreautomotive shop did not disappoint for all the components I needed repairs on, I have been to quite a few shops for simple repairs but none of them other shops gained my trust or business afterwards, until I took my truck to Railside auto, I am happy and pleased with the excellent work and time Mr. Walker spent repairing my truck, his front staff has been excellent towards me as a first-time customer, Railside auto has earned a forever customer, he will not disappoint with a written fair estimate for any repairs, this shop prices are honest and true, I plan on taking my truck to Railside auto for all my automotive needs rather its minor or major moving forward.

First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

Great service. Very attentive, responsive, fair and honest. Will go back again. I called in a…read morepinch. I need help with a gas smell leak in my car and I couldn't figure out what it was so I went to Blacks to see if they could check it out. They did check it out and didn't charge me anything it was a great service and I was very happy and I did find out what it was so I was able to go get it fixed at the dealer

The crew at Black's are the Best. I had my suv in for inspection and while it was there. They made…read moreme aware that something need fixing. And they had the issues all taken care of before I was done work. Cant say enough. I'm always greeted with a Smile And they always keep me aware of any issues that I may have in the future and make a plan on how to fix it. Keep up the Great Work !

I want to give praise to Chris and the rest of this team at Blacks Tire. They have by far the best…read moreservice and pricing in Union County. Living in Marvin, I'm used to getting ripped off by the brand name tire stores lining the Waxhaw Marvin / Providence Rd route. Most of them can't even road force balance tires, but Black's can. For brakes on my Nissan Titan, they offered the NAPA silentguard and installed them for $209 out the door. Every other tire shop closer to me wants $450+ for the same job, telling you how much they are marking up their labor. Hell, even the dealer was going to charge me $329, and I was shocked that it was less than the other shops but at least there, I expect the Dealer to rip me off. If you live in Waxhaw/Marvin and need tires and service for your vehicle, I am telling you to drive the extra 20 minutes and get down to Monroe and see these guys. They are nice, honest, and really quality work. Also have a well equipped waiting room with WIFI so it's easy to work while I get my car serviced. Thanks team - you guys are the best local pros!

I live out of state but needed to take my dad's car for an oil change and inspection. I was able to…read moreschedule an appointment for the next morning. I explained when I came in that we will soon be getting rid of the car, so if anything is wrong with it, I don't want to spend money we couldn't recoup. I was able to wait for the work to be done in a quiet, comfortable waiting room with Wi-Fi. I was told the car was in good shape mechanically and what we could expect to sell it for. I appreciated the honesty and the service. I would recommend East Carolina Auto.

I visited Jerry for the purpose of servicing my vehicle and installing the LED lights that I had…read morepurchased. The installation fee was reasonable; therefore, I decided to proceed with the service. Subsequently, Jerry informed me that the bulbs I had were incorrect. I inquired whether he could obtain the correct bulbs for me. He was able to acquire them from NAPA and quoted a price of $159. I approved this expense, as I had already left my vehicle at his shop for half a day. However, upon researching these LED lights online, I discovered they are available for $90. Initially, I believed I had found a trustworthy mechanic to address my automotive needs; however, I will not return to this establishment in the future. https://www.napaonline.com/en/p/LMPH11NVLED2

I recently took my Chrysler 300 here to replace the brake master cylinder. Their staff is…read moreprofessional & courteous and were completely transparent with the different options available for parts. I did research beforehand so I know what I was being quoted was accurate and I appreciate having say in what's installed in my car. They offer a surprisingly good warranty so the cost was completely justified AND it managed to still cost less than the other shops I visited. They even had a loaner car for me to use! Kindred has definitely earned my trust & my loyalty.

Waited two months for the dealership to even figure out what was wrong with my car.Then took it…read morehere and they figured it out in less than a week with regular communication and help along the way. Will come back. Recommended if you want good customer service