I wanted to wait awhile before writing this review because of my unique experience with Christian…read moreBrothers. It started about 2 months ago when my engine seized and I was stuck at the Infiniti dealership in Charlotte. They told me it would cost approximately $18,000.00 for a new engine and my heart dropped. I asked Infiniti who would they recommend to do an engine replacement and they said Christian Brothers. I called Christian Brothers and spoke with Logan, he was able to give me some good information on my situation and based on our conversation, I decided to have my vehicle brought to t he eir shop. Logan was able to confirm what Infiniti told me and offered several options on how to move forward. He was in constant contact with me every step of the process of replacing my engine. However, come to find out that not only did I need to replace my engine but also the transmission because it was damaged due to the seized engine. It was news that I hated to hear yet I did trust that Logan was being honest with me and he did work with me on the price. Also, other issues came up with the repair but instead of charging me for certain repairs, they decided to take care of the cost. When I finally received my vehicle back, there was some other issues that came up and when I called Logan, he was responsive and had the issues resolved at no charge to me. Overall, having my engine seize up and then my transmission being damaged was a very difficult experience and hearing bad news after bad news didn't help, however I trusted Logan and I trusted the previous reviews I read. Overall, this experience was very good and I would definitely recommend Christian Brothers for auto repairs.

This shop is EXTREMELY overpriced. I took my 2008 Rav4 in to have the AC fixed and was quoted over…read more$3000. I took it to another shop and got it done for less than half that for the same quality work.

The only reason my wife went here again was to spare me the basic maintenance. At this location, a…read morestock Chevy Tahoe is too heavy for a tire rotation. Low tire pressure was noted but not corrected (no air available?). No washer fluid on hand. She left with the same issues she arrived with. Off day or low standards, either way, we won't be back. If the drain plug and filter don't leak after a few days, I may upgrade this to two stars.. assuming the oil was actually changed. I'll finish the job. It's interesting how they were all about changing her cabin air filter when it didn't need it on a new car.. that didn't happen this visit.

Got my 2016 Honda inspected here this morning.......love that they have a girl as the inspection…read moretechnician! In and out in less than 15 minutes. This was a good experience.

I want to give praise to Chris and the rest of this team at Blacks Tire. They have by far the best…read moreservice and pricing in Union County. Living in Marvin, I'm used to getting ripped off by the brand name tire stores lining the Waxhaw Marvin / Providence Rd route. Most of them can't even road force balance tires, but Black's can. For brakes on my Nissan Titan, they offered the NAPA silentguard and installed them for $209 out the door. Every other tire shop closer to me wants $450+ for the same job, telling you how much they are marking up their labor. Hell, even the dealer was going to charge me $329, and I was shocked that it was less than the other shops but at least there, I expect the Dealer to rip me off. If you live in Waxhaw/Marvin and need tires and service for your vehicle, I am telling you to drive the extra 20 minutes and get down to Monroe and see these guys. They are nice, honest, and really quality work. Also have a well equipped waiting room with WIFI so it's easy to work while I get my car serviced. Thanks team - you guys are the best local pros!

The owner is friendly. I had our minivan inspected and there were no problems with the service.read more

DO NOT Recommend .. My initial trip was pleasant enough, however my car was leaking oil within a…read moreday, a return trip deemed nothing was wrong, however when my son in law took my car back and explained to them what the problem likely was they of course re did the oil change, no gasket was replaced, and now I am attempting to get this location to respond about the 3 separate instances of oil stains on my driveway taken care of, picture of the largest attached

Quick and thorough…read more Personable guys Decent price My new go to place. Worth it. Will use the premium oil next time with 25% off coupon.

Love these guys. Each one I met was a gem and you can tell they like their job. Terry was my…read moremanager. They didn't have my filter but went to Auto Zone and still had me out in fifteen minutes. The brigade system is impressive and they do great work. Terry also reset my car computer's maintenance setting on the way out. Awesome experience.

I went today for an oil change and car inspection. During my wait the manager comes up to me and…read moreshows me a reading that I need a new battery. I said no thank you I have an appointment at Acura already. He walks away annoyed and says, "so you can spend more money." Nope I work at Hendrick and I get an employee discount. Went home and looked at my paperwork and I DO NOT need a new battery!! So disappointed from this behavior and very unprofessional. I will never go back ever again. Awful trying to take advantage of people. Also, the attitude is unacceptable as well. Left feeling upset knowing I've been there before and never had a problem!!

My previous mechanic retired, and I was worried about finding someone who was not only…read moreknowledgeable, but also honest and reasonably priced. I had an estimate for a repair before starting. However, what really stood out for me was the price for the diagnostic service, which was very reasonable given that after half a day's testing I was told that I didn't need any work done at this time. It's hard to find a shop that combines solid troubleshooting with fair pricing, but this one delivered on both. I recommend this repair shop.

A Rare Find: Honest Advice and Fair Pricing…read more After living in the Charlotte area for three years, I finally needed to find an auto repair shop I could trust. I was looking for a place that was knowledgeable, honest, and fair with pricing. After reading reviews, I decided to try Matthew's Service & Repair and I'm so glad I did. I spoke with one of the owners, Stephen, who actually tried to help me fix the issue myself over the phone before asking me to bring the car in. That kind of honesty and care is rare. When I did bring the car in, it turned out to be a simple repair, and they charged me a very reasonable amount without trying to upsell or take advantage. Stephen was personable, professional, and made me feel confident I had found the right shop. It's clear they value long-term relationships over quick profit. They've definitely earned my future business, and I highly recommend Matthew's Service & Repair to anyone looking for an honest, dependable auto shop in Charlotte.

It's a rare thing indeed to find service excellence at an affordable price in any field. When you…read morefind it in car care for a foreign vehicle, it needs to be celebrated and shared. That's the experience I had with Indian Trail Imports and particularly with Josh. I commute once a week from Jacksonville, FL to Charlotte. My go to mechanic is at Jax Beach. I was traveling to CLT and the suspension in my 2012 X5 BMW (beloved Inge is her name) failed while I was driving on the highway. It felt like driving a stage coach on a rough road. I made it here and the issue continued to get worse. Not wanting to get ripped off by the dealership and needing to get her fixed quickly so I could return home, I started searching every source for a reliable, affordable, fast foreign mechanic shop. The top of the top ten based on raving reviews and checking for the fewest poor reviews was Indian Trail Imports. I called on a Thursday afternoon and asked if they could possibly fit me in on Friday morning. I explained my issue and they said they would do everything they could. I picked up a rental thinking it could be days. Friday afternoon Josh called and said they figured out the problem. A suspension bag had collapsed. They gave me a VERY fair price and I said DO IT! Josh called back to say it was ready. As I was driving to drop off the rental, he called to say it looked to be sagging on the fixed side. They were going back in. As we say in the Army, attention to detail! The air line had been chewed by rodents. Not having a part they improvised a fix to secure the line so I could get home and get it fixed. He also let me know that I should keep an eye on my front suspension and educated me on what to be aware of and the range of costs to fix it. The next day, on a Saturday, he called to check if I made it home and if everything was running correctly. Come on people, is this guy for real??? Yep! Oscar Foxtrot Sierra (Out Fricking Standing) Josh and Indian Trail Imports Team. You are my new go to for all of Inge's maintenance. Thank You!!!

I have been taking our 1995 BMW To Josh for years. Why? Honesty great people and fantastic work. In…read moreall of my years we have never had a mechanic that has been so honest polite personable and all around fantastic. Rod upfront is such a nice guy and all of the people there are great. I have recommended this place to hundreds of people over the years. Whether it's a BMW or any foreign car this business is beyond 5 stars. Pricing is fantastic. When you take your car here the one thing you'll never have to worry about is getting ripped off for repairs you don't need. To many times I've taken my car in and Josh didn't charge me because he said it was under warranty or it was just a little tweak. Unbelievable honesty is worth every penny I have spent there.

I stopped by on Tuesday, 02-27-24 to get my car inspected. I was greeted right away. Though there…read morewas a few people waiting, there was plenty of space in the waiting area. My car didn't pass the inspection, but I was told what needed to be fixed & that I could return my car & just pay the difference, not the entire $30 again. The exhaust system was one of the things that failed. I was told that exhaust was leaking around the manifold. I took the car to my mechanic. He said there wasn't anything leaking around the manifold. I needed to replace the flex pipe.

3:00 arrival 3:25 truck in bay…read more3:33 out No nonsense, fast service. I was surprised bc the room was loaded with customers.

Best oil change experience ever! Heather was so kind and helpful. Avery is one of the managers…read morethere and she also came over to chat with me. Pro tip: bring your dog and you might just get treated like royalty here! 10/10 highly recommend and will definitely be returning for all of my future oil changes (with my dog!).

I'm sure that every kid who works here is great on an individual basis. But, they never seem to…read morehave their ish together. No oil change should take 45 minutes. They never seem to have the oil or filter in stock. I have even tried calling in advance, on previous visits. So, it's time to write a review. Not a death sentence, but not likely to continue.

Always have a wonderful experience here! I recently had to get my NC inspection and they were…read moreextremely kind and quick (about 20 minutes). The staff is always very professional and courteous! Would highly recommend them!

The service at Express Oil Change is always fast, but I came in on a Friday morning which is a busy…read moretime for them. They still were courteous and went out of their way to make sure everyone got taken care of. I've had three oil changes there and this has always been the way I've seen it. Very professional!