We had especially unpleasant experiences the last time my husband dropped off dry cleaning. The woman who accepted the items to be cleaned complained that they were dirty. They weren't filthy and it seems that she is missing the purpose of a dry cleaner. Obviously we're bringing in items to get them cleaned. Her attitude was nasty, insulting & demeaning. We've just switched dry cleaners and won't be returning as there are several other dry cleaners in close proximity. Attitude is important when you are running a business for profit. Avoid this dry cleaners! read more

The couple that owns this shop are so friendly and welcoming. I have been coming here for a few years already. As someone who has a very expensive closet, you best believe I make sure I do my due diligence. I've had my coats dry cleaned here and they were able to get the stain out. My white sweater comes back looking brand new. They're able to get collar stains out and more. I've brought in countless pants for a hem job and each one comes back very nicely done. Very technical and clean. They're also very honest people. There was one pair that the lady convinced me to not hem because she believed that it was the perfect length. I'm so glad she did. Being new to the neighborhood, I was getting concerned with the reviews for the dry cleaners/tailors near me. I'm excited to discover Tom's. Tom's is worth the slightly longer walk for me. read more

These guys have been around for a very long time. They told me business is slow and it's been tough. SUPPORT YOUR LOCAL BUSINESSES!!!!! Do whatever you can to keep them going. Truly a great place. Super friendly, inexpensive and they do a great job cleaning my dirty laundry ;-) I bring them all my Canada Goose coats every year and I get them back in brand new condition. Fantastic shop with even better people. Well worth every penny. read more

I love these guys! They do do great work on tailoring and dry cleaning. They are always courteous and cheerful. So if want great service at decent prices go to Toms! read more

These guys are always open on time in the morning and stay late so it's easy dropping and picking stuff on the way to and from work. Both owners are very friendly and just do good work. read more

Tom and Billy, are the best, I've never been disappointed with the quality of their work, and their service is amazing. They make you feel like you are more than just a customer, and they will refer you to another business if they feel they cannot get it perfect. HOW MANY PLACES DO THAT?! they really care about their work and how it impacts the customer. This is the kind of customer service you can't find anymore, they really are the best. read more

This guy will tailor absolutely anything - even your cosplay costume for the anime convention. Yes, I did get some weird looks initially. Yes, I did hand over a skimpy costume with feather. And, yes, he sewed exactly where I needed the straps to go. Incredibly fast, friendly, accommodating - great qualities for a local cleaners! read more

Tom's is a real find. We have very nice clothing and I have had so many items ruined by other careless cleaners. Tom's takes the time to clean and press our delicate clothing and we are always happy. read more

Update on 12/5/18 - I had a coat zipper emergency today. The material got so stuck in the zipper that I couldn't get it zipped up nor down. I called Tom's Cleaners and explained the situation to Billie. She said don't worry, come in tonight and Tom will fix it. Well wait for you. How sweet was that? Long story short, I arrived and Tom got the zipper fixed in minutes, and both Billie and Tom were so very kind to me. I am so happy to have found them, and more importantly I'm proud to call Billie and Tom my friends. Original Review - I've been bringing my pants here to be dry cleaned for almost a year now, and I can honestly say they do a beautiful job. I thought all dry cleaners were the same, but they are not. They come out amazingly crisp and clean. Plus Billie and her husband are the nicest people. They knew I was walking home, so they folded my pants very neatly and placed in a big plastic bag making it easy to carry. Really great business and super nice people. read more

A true picture of the American Dream. Spots beware. Hard working owners with a passion to service their costumers. Its not only a business its a place where you become part of the family. Keep up the great work. Haim and Suri Boiangiu read more

I had several coats in a closet and the closet had moisture so you know what that means--mildew. I needed my coats cleaned so I when on Yelp to find a reputable dry cleaner and came across Tom's Cleaners & Tailor. I had somewhere to go after so I thought that I would call an Uber, go to the cleaners and then head on to my destination. Well, that didn't happen. I went in and explained what happened, the employee said that they don't take items with mildew because the scent won't come out. I guess he thought I was boo boo the fool. Mildew is a common thing that happens, how can you call yourself a reputable dry cleaner and not handle mildew? Give me a break. Trust me, there are worse smells than mildew--I could have come in there with a bag fill with coats that reeked of piss, shit and vomit. I'm sure they would rather mildew. He suggested that I wash my wool coats with woolite--I'm not going to put my peacoats in the washing machine. I also had a leather jacket (now I know leather isn't commonly worn these days but he flat out said that we don't work on leather even though there was a sign in large letters stating that they treat leather. Lastly, he said that he didn't want to contaminate the other clothes because my coats have mildew. Number one, it's mildew not Ebola and number two, you shouldn't be mixing other customer's clothes with mine anyway. It was crystal clear that they just didn't want my business. I wasted a trip because I had to call another Uber to take me home and I wasn't able to make my other engagement, thanks a bunch. I was able to find a cleaners that would do it for me and couldn't understand what the big deal was about the mildew. I wasn't asking for a discount (in fact, I was willing to pay more to make sure the mildew was out). You don't have to worry--I won't even cross the threshold of your racist establishment. read more

I have been to this store twice, and I have been very pleased. The first time I brought in some slacks to be shortened. They did a professional job. The second time I brought in another pair of new pants which I felt needed to be shortened. I tried them on for the nice lady behind the counter. Much to my surprise, the lady convinced me that they should not be shortened because with shoes and/or after washing they would be a good length. Her kindness left a lasting impression. I like the fact that she was so honest and gave advice even though it meant less business for the store. I will definitely bring future business to Tom's Cleaners. read more

This is my worst experience with my clothing cleaning! I brought there my expansive T-shirts to be cleaned. When I got first to the place I checked the ratings of this place it was great. But then after my experience cleaning my clothing at this place really disappointed! The T-shirt were is some black dust and another one was ripped a little as it wasn't before. Not recommending this place! read more

This is a great find for me in the neighborhood, one that I don't mind the 5 minute drive to get to. My previous cleaner basically did what they wanted instead of listening to how I want things done, and as a result burned a few shirts and messed up a few other items. Tom's was recommended to me by a neighbor so apparently they are not just good for those living right on the same block. When they are unsure about something, they actually take the time to call you and get clarification, rather than just assume they know, like other cleaners. This is service I wasn't used to but am getting spoiled by. Great service, great results. This is what I was looking for in a neighborhood cleaner. read more

Wonderful place. Super friendly mother and son who work there who remember you and are always happy to help with anything (she hemmed a skirt of mine for free since I was doing laundry and dropping off a lot of clothes for dry cleaning). Super fast turnaround time for clothes and new washing machines that dry your clothes faster. read more

Amazing cleaners .. I trusted them with my wedding gown and they did not disappoint. They are always honest, under promise and over deliver. Best cleaners I have the pleasure of working with. read more

The best cleaners and tailor bar none. They actually listen to you (I have sculiosis and frequently remind tailors that one pant leg has to be made slightly longer than the other and before going to Tom's I always had problems), do quality work, are nice, and reasonably priced. read more

I have been looking for a reliable cleaners for sometime. My son's junior high school teacher referred me to Tom's Cleaners. I've been taking his band uniform and all our cloths there for the last three years. The service is fantastic and they take the time to work on any problems. I recommend 100%. read more

Wonderful place with great service and honest pricing! I have had my jackets dry cleaned and garments tailored. They are quick and very accommodating in regards to tight schedule. Highly recommended. read more

I came to the place because I saw 4 stars on yelp and the only place in my neighborhood. I brought an 1200 dollar suit asking tom if it can dry clean the suit to perfection, he said sure . He completely destroyed the collar where it can not be original condition . When I asked him to fix he gave me attitude and said bring to the store where you bought it . read more

Super nice and informative. Quick service! They are passionate about what they do. Took my wedding dress and husband's tux there. They were timely and called when all was done. read more

I walked by this dry cleaners and decided to give it a try. I walked in and was pleasantly surprised by how modern it looked - very clean, designed look! I was greeted by a very friendly lady behind the counter. They did a great job cleaning my coat (i just love how down coats fluff up after a good cleaning) , and I would be happy to go back again and again with more of my clothes. I think their service is impeccable - I would never take my clothes anywhere else! I highly recommend this place not just for the great price but also for the friendly and courteous service as well. read more

Great service! Always a smile and ready to answer any questions I have. They can get any stain out!

Fantastic and friendly service. I've been going to Tom's Cleaners for years and consistently I've received quick and great service with both dry cleaning and alterations. Definitely the go-to place in the neighborhood! read more