Amazing pick up and delivery service! Was so impressed by communication from owner over text and…read moresuper great customer service both from her and the delivery drivers who waited even when I took a few minutes to get down the stairs they didn't just leave my bag of clothing. They also texted me to notify as well and ask if they should wait or leave the bag. Service like this plus my clothes smelling fantastic it's a 5/5 for me!!Should def be a go to for anyone in the area and the price was more than reasonable! Thanks for taking great care of my clothes lucky rabbit!

Clean, affordable, quiet. There's a vending machine and the folks who work there keep things clean…read moreand efficient. Will be returning. Thank you!

Prime was recommended to me by family and friends and it was the best recommendation that I could…read morehave received. I had given Prime several pieces to dry clean, one of the pieces had a stain that another dry cleaner couldn't remove. Low and behold Prime assured me that they will do their very best and sure enough they did, stain was gone. I also had given them a new coat to alter and the seamstress did a fabulous job! When I walked in I was greeted by Marina who was so professional and sweet and later met Michael who gave me assurance and provided an amazing service, I am now a customer for life! I even referred my friends who too are so happy with their service. Prime is a breath of fresh air in the Sheepshead bay area. Thank you Michael and Marina for your professionalism and taking such good care of my clothes.

Never on time!!!! Owner allowing workers to badmouth the customers!!! And stands by it !!!…read moreNever again !!! They were recommended as a high-end cleaner..oh boy!! I went to Europe without half of my garments 7 days were not enough time...I decided to give them another chance and end up running to the store right b4 the wedding to buy a new shirt for my son.. why? After 5 days simple white shirt was not ready . .. b4 my vac I gave them 11 pieces .2 weeks prior guess what? Only 4 were ready. I was told my garments are too soil ..not only I could not get my thing they Made me feel awful!! The owner was talking to me on high notes, annoyed and disrespectful upfront of other customers and workers The lady behind the counter said I should be more appreciated. Really ?? For what? They charge lots of $$$ 170 for 11 pieces The owner with a huge attitude. The workers are unprofessional It Feels like they doing you a favor .. hey guys!!! You are dry cleaners !! Not a God's gift Remember that!! Your post explanation would/should not be necessary !!! You should take costumers satisfaction lessons!! Make sure that lady at the counter goes with you !! She should not talk about customers as soon as they leave Why are you allowing her to badmouth your customers!!?? Her actions make your place looks bad and cheap!!

Came here a few times for my delicate blazers. Always reliable and on time delivery. This is my new…read morefavorite go to spot!

This spot is really amazing. Jay and Gary both took care of my sneakers and made them new again!…read moreFrom beater kicks to a 10/10 brand new ? Amazing

These guys are always open on time in the morning and stay late so it's easy dropping and picking…read morestuff on the way to and from work. Both owners are very friendly and just do good work.

We had especially unpleasant experiences the last time my husband dropped off dry cleaning. The…read morewoman who accepted the items to be cleaned complained that they were dirty. They weren't filthy and it seems that she is missing the purpose of a dry cleaner. Obviously we're bringing in items to get them cleaned. Her attitude was nasty, insulting & demeaning. We've just switched dry cleaners and won't be returning as there are several other dry cleaners in close proximity. Attitude is important when you are running a business for profit. Avoid this dry cleaners!

The reviews are bad for the years 2016-2019. I am glad I did not read them before going to the 1627…read moreSheepshead Bay Road address. My very old pants needed elastic. The work was beautifully done. I was asked if I wanted to pay before or after. I said after and it was accepted. It was expensive but, after Covid, ALL businesses have taken advantage of Covid to raise prices (and the banks to DECREASE interest in savings accounts). Which is worse? I wonder. The owners are very courteous. Now I know where to go for alterations.

I've gone here for a while for alternations and dry cleaning. They did a decent job. The last time…read moreI went here, however, was the last. Brought a white button down for a clean & press which I was going to use for my grad school interview. To my extremely unpleasant surprise, they had burnt one of the sleeves (large dark mark on it). The shirt was not covered in paper or plastic wrapping like the rest of the items. It was simply just hanging there... covered in red lint, and it even had some sort of large bug on it. Although I tried to contain myself- I could not. I argued with the owner and asked for an express cleaning, which he said was not possible. I explained to him the urgency of the situation and the importance of my interview- but he did not budge. During my argument with him one of the employees, who was looking at us and talking to another worker (in a foreign language which I did not understand), began laughing. I asked them what was funny, and they just continued laughing. At that point I realized that it was a lost cause and left. Isolated mistakes can obviously happen... but the way I was treated was absolutely despicable.

Great laundromat thanks to the new owners, super nice and helpful! I definitely will be back for…read moredry cleaning and tailoring as well.

Been taking my dry cleaning there for years. Always friendly. They get the job done right, and…read morefast. The only guys I trust to bring my clothes to.

I've been bringing my clothes to them for years starting with when they were located on Gravesend…read moreNeck Road. Everything always comes out clean and beautiful. The latest special garment I brought in was a Canada Goose coat and it looks great! I highly recommend this cleaner.

Since the winter is over finally got a chance to bring my winter fur coat altered…read more The guy helped me with renewing and giving new look to my old fashioned into a new looking sleeveless coat. Can't wait for winter.

I had a winter bridesmaids dress that was purchased online. We didn't realize how heavy the dress…read morewas and because of that it wasn't very flattering to the figure. I had gained and lost some weight so I got a larger size and the way it fit was just not working plus the layers of fabric made me sweat I went to this seamstress after seeing the reviews online. I worked with Rosa. There was a little bit of a language barrier, and I wouldn't say she's the most jovial person b/c of the communication barrier, but she is extremely skilled at what she does so I was able to explain what I needed done, and she worked wonders. She removed layers of fabric making it lighter, but also more breathable. With one fitting she tailored it perfectly to my body. I almost couldn't believe it. I ended up taking it home and then realizing that I needed a little more security around the bust area. I brought it back, she did it and didn't charge me. She also adjusted the slit because it was a little too high for me. Overall, I would absolutely recommend going here. She's professional and extremely skilled, and that is what matters most.

Great service and always treat customers well. Been coming here for years. I recommend this…read morebusiness to everyone

Please don't go here. My first time there, the last was rude abs at that point I should have…read morewalked out but against my better judgment I didn't. item was supposed to be ready wed, went on Friday to get it. Acted like she didn't know what it was or what she was looking at on the receipt. Bad enough she couldn't find it, she then started sifting through piles of "stuff" trying to locate my item. Nowhere to be found. was told to go back in an hour so she could continue her "search". we will see when I return back what the outcome will be. just don't go here!

This is my 3rd time brining my clothes here & they always do a great job. It convenient to my…read morehouse & there customer services is top tier. Overall, I had no issue with this clearners & the value on what I pay is fair. Thank you guys for what you do. Ill see again in 3 weeks.. lol

Fantastic work done by the tailor here in repairing my leather jacket. If you're looking for…read morequality craftsmanship, make your way here.