Gap is fantastic for high quality basics. For whatever reason, their clothes never appealed to me…read moreuntil recently. Lately, I've been all about buying less clothes that are higher quality instead of more clothes that are mid to low quality. I also love that I can shop here and get quality pieces for the entire family. I am obsessed with Gap Kids clothes for my 6 month old. They aren't cheesy or "childish". There's a time and place for a Cars 2 sweatshirt and light up shoes. You won't find any of that here. Don't get me wrong, I love Mickey Mouse/ Disney attire just as much as the next fan. But, even their Disney line is extremely tasteful. I've bought my son a few adorable items from that line - my favorite being a black knit hat with Mickey ears. See what I mean? That doesn't scream childish character. The fact that it's pretty much a hidden Mickey is what makes me love it so much. I can't talk about Gap clothes without expounding (even more!) on their quality. This is one of two places where I'll buy my baby's clothes. The pieces I've gotten from Gap will last a loooong time and will easily be able to pass down to future siblings. I find that they run big, but with a few minor adjustments (rolling up sleeves or pant legs), you can get even more wear out of them without sacrificing style. They wash amazingly well on the delicate cycle, though I do air dry his sweaters and jackets. Is Gap pricey? YES. However, anyone who pays full price needs to reevaluate how they shop. I never pay more than $10-$15 for anything because I wait for sales.

The first time I came here the lady who helped me was exceptional. I grabbed the wrong size and…read morecame back the next day and apparently asking to do an even-exchange is on par with asking a stranger for a kidney.

I LOVE this store and the people were fabulous. Chris helped me out perfectly. I went in with one…read morething in mind and Chris said, no, they did not carry that item, and showed me what they did carry- some wonderful short sleeve linen shirts. Perfect! I'd had a new one in mind, and they had what I wanted. Chris was the best salesperson. I will be sending people to this store, especially for gifts for me!

My review has nothing to do with the service I received at this location. It has to do with the…read morequality, or lack thereof, with the shirt I purchased ONLINE. Short and sweet... I ordered an XL in black/short sleeves. Untuckit sent me a large. When I opened the package, the shirt was thin. Paper towel thin. Not kidding. Needless to say, I went to the store a day later to return it. Instead of mailing it back, I read some reviews elsewhere that stated their customer service online is less than stellar. So I didn't want to take a chance with that since the subpar material of the shirt was enough for me. The associate in the store was nice and gave me no hassle at all. The shirt was still in the bag, folded up. But the kicker was, he told me Untuckit doesn't even make this particular shirt anymore. Explains why I was sent the wrong size, on purpose. My one and only experience with a $100 shirt is my last.

I wanted to get an item that was out of stock on line and the Chicos in Charlottesville said they…read moredidn't have any and couldn't tell me what stores did. I started calling store within 75 miles and called the Richmond VA store at this location and spoke to a sales person name Susan. She was professional, very pleasant and incredibly accommodating. She found some in the back of her store as well as some on line. She said she has access to online merch that the customer can't see. She mailed everything to me asap and didn't charge me anything for shipping. Thank you so much Susan. You went above and beyond and I am most grateful. I wish I lived closer to your store !!

These products are good. I enjoy wearing the things I have purchased from them. I recommend others…read moreto shop and purchase products from them.

I've been going through a bit of an identity crisis. Since becoming a mom 3.5 years ago, I never…read morereally found my way back to old self in terms of style. I've done trunk club and rent the runway subscriptions, replaced countless wardrobe items, and it's been a bit of a journey to figure out what my style is now as a mom of two. While looking for something to wear for our family pictures coming up, I decided to browse Express. I hadn't been to Express in forever, but I immediately found quite a few things that I liked online. This got me excited, so I made my way down to the actual store. I was really pleasantly surprised by my shopping experience. When I couldn't find items in the store that the website had said were in stock, the manager was happy to go in the back and pull them for me. They also matched the online pricing! I mean every single part of this shopping experience was stellar. I am now have renewed interest in Express and it perfectly matches what I'm trying to do with my mom style: elevated casual. Looking forward to more great shopping experiences!

Had excellent service from Alexa. Was looking around for clothes for a special event and Alexa was…read morea huge help and got me what I was looking for! She picked out several options for me, and just went above and beyond with her service.

Wow!!! I've never seen 50% off the whole store before…read more I love linen and this is one of the few stores that carry a good quality and plenty styles to choose from. I did find some nice linen pieces at very affordable prices. The staff here is ever so helpful. Always nice and professional. They aren't allowing you to try on anything (just so you know) Not yet. Maybe that's coming with Phase 3. Head on over and see if they have something for your closet.

super friendly staff (thank you ANNETTE!) walked out of here tonight with 5 pairs of pants for $150…read morebucks. nice pants....love it! thanks to annette for helping me and hooking me up with sale items and fabulous customer service!

Excellent service and great value. This is one of the last places to buy durable clothing that…read moredoesn't look like you're a cut rate mercenary. Prices are reasonable.

I helped open the store in Short Pump. The products are outstanding, albeit pricey, but you get…read morewhat you pay for.

Please place your security tags somewhere else on the clothing so it's more noticeable. I don't…read morewant to realize my jacket still has its security tag on once i'm already home. Some clothes can also have an okay quality. Other than that employees are nice and designs are cute.

I never have any problem when shopping at this location. The staff is always friendly, the store is…read moreclean and neat, and they usually have everything in stock. I recently ordered online to pick up in store, and that experience was just as good as shopping in the store. My order was ready within 30 minutes and when I picked up the gentlemen (Armando) that helped was so friendly, helpful, and made it so easy and fast! I could used to this!

OMG...that's honestly all I can say…read more I've heard about this brand when they were first building it in Short Pump, and have always wanted to go into this store but did not have the change. I own several of their dresses, but have not purchased them there. I finally got the chance to go into the store when my friend wanted to go to the mall and just "try" on some of their outfits. Let's just say that my friend got to try on a lot of their new outfits and was totally kicking ass in them. I LOVE the bright colors and designs on their clothes and throughout the store. The staffs were super friendly and very helpful with the different style of dresses that my friend wanted to try. (Certain styles will most likely require you to go up a size or two - but do not be discourage! It will look gorgeous on you!) Did I mention that the staffs were super friendly? haha, they were very helpful with my friend who needed to try different sizes, and when one was not available in the store - they made calls to other Lilly stores to request for the size that my friend needed for the style. Overall, the experience was great for the both of us, even though I stood my ground and did NOT somehow buy anything from this beautiful store. Helpful and friendly staff, clean store, and beautiful BEAUTIFUL clothing from Lilly. I would highly recommend going to the store to try on the clothes and get your correct size for the style that you wish to purchase. I range from size 8-12, and S-L in different styles so....HIGHLY recommend going to the actual store to make sure that it fits!

Friendly, helpful staff. Well stocked Lily store. Typically has good selection of popular…read moresizes/merchandise. Quite disappointed in their closing on 1/13....assume it was in some way weather related but completely unnecessary as other mall stores were open! Someone obviously overreacted! Definitely suggest calling store before visiting!!