Don't come to this location if you're expecting an enjoyable shopping experience. Staff is rude and…read moreunwelcoming. I've been shopping at Penelope for years, but I think I'll stick to the Hancock Village location from now on. It's very obvious the staff choses to help based on the customer's experience.

The staff at the Sycamore Square location in the actual Midlothian Village are off Midlothian…read moreTurnpike across from the Old High School are great and helped me a good deal when shopping for my Wife and Daughter but the one over in Hancock Village area have horrible customer service and for no reason whatsoever are a bunch of snobs and I hope they get closed down because of it.

The best boutique gift shop in Midlothian ! Great selection and variety for gifts or to treat…read moreyourself! Staff is so helpful - special thanks to Pam for her help and patience!

The lady who was helping me was not at all friendly or helpful. I was truly a bother! She was…read moreactually nasty! In this day and age customer service is so important and she was the opposite I purchased a dress and after bringing it home and trying it on it was too large. They had the same exact dress in the store in the smaller size and all I wanted to do was exchange for size. Unfortunately I was out of the 2 week window and she treated me terrible. Not a good experience!!! 5/14/26

High quality at a reasonable price. This is my go to. very clean store, and friendly staff. I…read morelive out of town but everytime I come to Virginia this is our one stop My husband loves this store He can find everything he wants at a reasonable price. I give this store a10 plus

I bought an item from them and later found it they had advertised it on line at a lower price…read more When I brought the discrepancy to their attention they would not honor the lower price that they had advertised.

Feeling posh at a low cost? Very Ashley is very classy! This sleek boutique is visually stunning,…read morewell-organized and the inventory is exquisitely original. The gorgeous chandelier is surrounded with plush, welcoming sofas. The fitting rooms are spacious and elegant. Local and universal designers come together to make the selection here fun and fabulous! I love the animal prints, the multi-patterned pieces, the colorful playful designs and the modern styles. A perfect balance of opulence and economy makes this shop a must stop! Accessories you say? This store carries jewelry, purses, scarves, sunglasses and more at reasonable price points. You don't have to break the bank to look fashionable at Very Ashley!

Beautiful place and great styling advice. Ms. Ashley Jefferson has brought New York City fashion to…read moreRichmond and the high quality of the clothes speak for themselves.

I was just in Gabe's about 10 mins ago for the first time ever I was pleasantly surprised at the…read moreselections I found at reasonable price. Went to check out it was only cashier up front and we stood there for about 3 mins while she typed away on her phone strike one I had to say ex me in order for to acknowledge me and my mom's presence then says she is not open strike 2&3 and she says all of this with an attitude strike 4 so let's just say she just ruined our first experience at this store because of how she treated us this needs to be addressed asap!

Curiosity killed the cat... and my zest for shopping at this helter-skelter store! I'm so glad I…read moresatisfied my curiosity by popping in this store so I know not to enter again. The commercials are deceptive, they tout name brand items, but I only found a few I recognized. This store was incredibly messy, disorganized and dirty. I saw stained and ripped clothing, see pics. I got dizzy trying to shop here... and I love shopping, bit everything was a wreck, nothing in order, sizes mixed up, racks everywhere with no rhyme or reason! This store made Ross look like Nordstrom! The only reason I have it two stars rather than one, is because the prices are inexpensive despite the cheaply made fabrics on the majority of the clothes. And the other star is for the variety, housewares, garden things, etc. But I left empty handed because I saw nothing worth purchasing. Kudos to you if you can navigate this disaster.

This is a review for the online store. I ordered a dress online from Saks and as I was trying it…read moreon, the left shoulder strap pulled away from the dress. I immediately called customer service and was informed that there was nothing they would to rectify the fact that they had sent me damaged merchandise-that they wouldn't accept the dress as a return or compensate me in any way. For a store that prides itself on high end merchandise, the customer service is a tremendous disappointment. I will no longer shop at Saks online or in any of their bricks and mortar stores.

I will NEVER buy from Saks Fifth Avenue online again, no matter how tempting the availability or…read moreprices. They sell high end merchandise but it's not necessarily in great condition. They refuse to refund your method of payment, instead offering you a gift card so you will buy more merchandise from them. It doesn't matter how often you contact them, or how often your credit card company tries to speak to someone, the gift card often doesn't work and they lie about crediting the credit card account you used. They even asked for my credit card number and a week or so later, my number was being used in three states. I used to love this store but no more. I called the New York store or tell them of the issues associated with online buying and by the number of the negative reviews since three years ago I can safely say nothing has changed. Stay away from this company!

I generally do not rate every clothing store I visit because I just don't have the time. However,…read morewhen you have a great shopping experience, you want to share it. I stopped by this location because I was looking for something in particular that had sold out online. I was greeted when I walked in by an associate wearing a big smile, and every single associate in that store had helped me in some way by the time I left. Every interaction was friendly and helpful. I cannot say that about every store I shop in of course, and in fact, I haven't had a shopping experience like this in a very long time. (And unfortunately I shop quite a bit. lol). When I left the store one of the associates Rhianna had even sent me a reminder about an item I may want to order online because the store didn't have my size. So attentive! I will visit again when I'm in the Richmond area.

I'm an Anthro fan! This one is usually well stocked, beautifully appointed and has great customer…read moreservice. Love the window displays and creative merchandising. The back sale room is like finding the Holy Grail!

It never fails whenever I have to travel for any reason there is always something that I forget. On…read morethis occasion, I did not bring any shorts with me so I had to find a place close to my hotel to pick some up at a decent price. I saw that this Ross was located close by and decided that this would be my place. Arrived early in the morning shortly after they opened. There is a very large parking lot shared with neighboring businesses in the strip mall that they are located at. I was able to get a spot close by the front door. The store was pretty clean and easy to navigate layout. I was able to find the section and quickly found a pair of shorts in my size. They were nice and cheap. The main reason that I go to Ross is for the prices. I did not have a long wait at the checkout either. The cashier was friendly as well. Had a good shopping experience and if I need to go to a Ross, this would be at the top of the list.

I have never shopped here before, so perhaps my experience is common and people are okay with it…read more The merchandise looks like it had a semblance of organization at one time, but if you want to find a garment you must look through every item of what you want to check for its size because it is never in the right size area and rarely on the correct size hanger. The checkout line was 15 people deep and only one cashier. The store was generally dirty and I will not go back.

Went there Saturday late in the afternoon. Had a wonderful…read moreexperience staff was friendly and very helpful, they even gave me suggestions. The selection was limited in the store but they gave me help for ordering online. "Mary"

What a big disappointment. This was the first time at this location and I was really hoping to…read morefind something nice , but I did not. The prices are a bit pricey. And they don't well at least I didn't notice any dressy wear. Out all the places I went to I would've that once I got to this store this would be my gold mine and I wouldn't have to go anywhere else. Nope I was fooled big time.