When I went there, I got 7 records. Hotel California- The…read moreEagles Red Rose Speedway- Wings Living in a Material world- George Harrison Rubber soul- the Beatles Help!- the Beatles A hard days night- the Beatles Greatest hits- Eric Clapton Earlier I was begging my mom to let me go there, since I've been wanting new albums. I DMed them and even asked if they had Beatles records, which they said they did. I asked if they had Depeche Mode for my mom, and they did. When I got there, the workers were so nice and fun to talk to. After leaving, my mom and I agreed we would be coming back. They were playing good music there and the decorations were actually so cool. They had cassette tapes, CDs, and vinyl. They had guitar lying around, though I tried to avoid touching them just in case they were for display only. The value for these albums were perfect. They had sections for 5$ records, and some for 1$ records. The most expensive one I got was rubber soul for 20$! They had lots to see. It was awesome. I will definitely be coming back. Highly recommend to people.

This place is incredible. They have a huge selection of records and posters. What I love about this…read moreplace is there are many old copies of albums, while at many big stores (like Walmart, Target, B&N), all they have is brand-new.

Stop moving the self pickup area. Go back to the old checkout setting. Otherwise I usually find…read morethings I like.

Just say NO! The only reason this rating isn't 0 stars is that store employees were pleasant and…read moreseemed to want to help despite having no apparent options or authority to do so. Kohl's was so great around 1990-2005. It was our "go to" store for value on a wide array of items during my daughter's formative years. I also love the addition of Sephora at this location. However, Kohl's is losing my business for a number of reasons: - KOHL'S CASH. "Rules" are difficult to decipher. I no longer bother with Kohl's cash as there always seems to be an issue using it, getting it restored when doing a return, etc. Not worth the hassle. - REFUND DISCREPANCIES. After purchasing several hundred dollars in merchandise online and in the store, I needed to return certain items. I had receipts, was well within the return window, and still received only partial refunds for some items. I'd purchased casual pants at full price, repurchased the same items because they went on sale a few days later, and wanted to return the full-price items. I made two trips to the store and contacted a central customer service number. Was not given a satisfactory explanation or a proper refund (full refund for full price items on receipt). Felt misled and cheated by Kohl's. - AMAZON RETURNS. Had 4 packages to drop off. Arrived at the North Chesterfield, VA location (store 1401) around 7:15 pm on 08/15/26 with boxes stacked high in my arms. No carts available. The store was set to close at 9 pm. The door near the return desk was locked. There was a sign saying something about Amazon drop off hours being changed. Didn't see any info on site or online about what the new Amazon hours would be. It inconveniences customers when the website and reality don't match. There were several others in the parking lot who also appeared to be experiencing issues with the locked door and Amazon returns service problems/misinformation. - ONLINE CHAT BOT. Ineffective. Didn't know Amazon return hours for store 1401 either. Then it kept replying, "Good news!" Quite irritating. - "YOUR FEEDBACK IS VALUABLE" GAME. I wonder if either my feedback or my business is valued. I wanted to report on my shopping experiences in the hope things might improve. But I can't give feedback online without a purchase receipt (store # and access # are mandatory). So Kohl's could care less about people trying to be customers. Maybe if I could get inside or if hours were accurately posted online or at the door, I would buy something. A door locked at 7:15 pm when posted hours say 9 pm closing makes no sense! Nor does changing Amazon return hours in fact without posting the changes where customers can easily find them. - Kohl's opens (allegedly) at 9 am on Sunday. To avoid another fruitless trip, I must now call and hope someone answers with accurate info about Amazon return hours. I plan to let Amazon know about this experience as well. I doubt I'll be using Kohl's as a return option in the future. Too bad the store is not only losing business but also foot traffic which could bring in business.

Tria helped me out for a wedding, got a sharp looking tux and it was kinda last minute. I'll keep…read morecoming back thanks for the help!

Aeri really went above and beyond. Our rented tuxedos were altered to perfection and she even had…read morethem shipped to our destination hotel. She was cheerful and knowledgeable and a true pleasure to work with.

By far the worst experience I've ever had with a tux rental. Got my measurements completely wrong…read moretwice, tux fit terribly, and three of the seven groomsmen in the wedding had similar or worse issues. When we called them to find a solution, the employee who picked up immediately went on the defense, said "it's not our fault," and didn't even offer to help us find a solution until someone finally convinced them to help out. Rent your suits or tuxes from literally anywhere else.

I did not buy anything but I did need to stop in here for assistance and the associates were…read moreincredibly helpful!

This was a great place to shop! Don't know if their still open or not....or if they turned into…read moreGabe's....but in my opinion they were better as Rugged Warehouse!

Came here to try some mall Chinese food at China Garden, rated as one of the top spots in the area…read more Upon approaching the counter, we were greeted by a pleasant young lady who walked us through the items they had and offered us samples to try. We settled on the Bourbon chicken, orange chicken, and General Tao's chicken with lo mein. They had a Bourbon chicken daily special with veggies for under $8.50. We got the three entree special for under $12. The chicken dishes were each really good and fresh with each having their distinct flavor profile. All in all, really good "mall" Chinese food that I would come back to when in the area.

So many stores for alt people!! (Hot Topic, Spencer's, EarthBound, Box Lunch, etc) They also have a…read morecolorful food court with places like El Molino, Chick-Fil-A, Happy Yappy Boba, etc. I recommend this place to everyone!! My favorite place in the mall is Barnes & Noble

Went in needing a suit for an upcoming wedding ... great selection, superb knowledge and absolutely…read morethe most relaxing shopping experience (truthfully - I really dislike shopping). Franco came and did my fitting ... icing on the cake. Almost left with an amazing pair of boots ... next time.

My partner and I decided to elope with only 11 days to plan. A snow storm and a water crisis added…read moreto our anxiety but taking the suit to Franco's was the best decision! They took her measurements, marked where it needed to be tailored and were very transparent with the whole process. We came back 2 days later when it was ready. It fit perfectly and she was so happy to look so good! Thank you to everyone who helped make our special day so special!

By far the worst uptown cheapskate location. I never have a problem selling at least a few things…read moreat any other location, but this is the second time that they haven't taken anything in my bags due to "fast fashion" meanwhile I have a bag with loft Madewell and Zara items... if your store is too full, maybe you should tell people that. Highly recommend going to the Broad Street location.

I do not recommend to sell or buy from this place. Store smells bad. They say they only buy…read morehigh-end clothing but the racks are full of ugly low-end old clothes. I took pictures to show the ugly clothes! Much better items are in thrift stores for better prices. Do good and donate your things to a charitable organization. Staff is snippy and on a power trip. I do not recommend.

High quality at a reasonable price. This is my go to. very clean store, and friendly staff. I…read morelive out of town but everytime I come to Virginia this is our one stop My husband loves this store He can find everything he wants at a reasonable price. I give this store a10 plus

I bought an item from them and later found it they had advertised it on line at a lower price…read more When I brought the discrepancy to their attention they would not honor the lower price that they had advertised.