The best boutique gift shop in Midlothian ! Great selection and variety for gifts or to treat…read moreyourself! Staff is so helpful - special thanks to Pam for her help and patience!

The lady who was helping me was not at all friendly or helpful. I was truly a bother! She was…read moreactually nasty! In this day and age customer service is so important and she was the opposite I purchased a dress and after bringing it home and trying it on it was too large. They had the same exact dress in the store in the smaller size and all I wanted to do was exchange for size. Unfortunately I was out of the 2 week window and she treated me terrible. Not a good experience!!! 5/14/26

I live a block away from Nellie George, and after 3 years finally decided to pop in. I've never…read moreseen such a collection of garish, uncomfortable clothes in my life. There was not one thing I would put on my body and it seems as if the buyers were trying to find the most unflattering dresses possible. Who is their target customer? While price isn't an issue for me, I didn't bother to look at the prices because I didn't like anything. I guess if you pay $500 for an ugly dress, the price makes it less ugly? On the bright side,their new location across the street on Grove is spacious and inviting. I've often wondered why they don't put a sign up with the name of their store. I guess they have dedicated clientele who don't need a sign. I walk by the store every day, but will not be back.

I love Nellie George. Nancy couldn't be any nicer and the quality of the clothes and the…read moreaccessories are second to none. We are so lucky to have her in our area and do not hesitate to go to her shop. She is beautiful things!

Stop moving the self pickup area. Go back to the old checkout setting. Otherwise I usually find…read morethings I like.

Just say NO! The only reason this rating isn't 0 stars is that store employees were pleasant and…read moreseemed to want to help despite having no apparent options or authority to do so. Kohl's was so great around 1990-2005. It was our "go to" store for value on a wide array of items during my daughter's formative years. I also love the addition of Sephora at this location. However, Kohl's is losing my business for a number of reasons: - KOHL'S CASH. "Rules" are difficult to decipher. I no longer bother with Kohl's cash as there always seems to be an issue using it, getting it restored when doing a return, etc. Not worth the hassle. - REFUND DISCREPANCIES. After purchasing several hundred dollars in merchandise online and in the store, I needed to return certain items. I had receipts, was well within the return window, and still received only partial refunds for some items. I'd purchased casual pants at full price, repurchased the same items because they went on sale a few days later, and wanted to return the full-price items. I made two trips to the store and contacted a central customer service number. Was not given a satisfactory explanation or a proper refund (full refund for full price items on receipt). Felt misled and cheated by Kohl's. - AMAZON RETURNS. Had 4 packages to drop off. Arrived at the North Chesterfield, VA location (store 1401) around 7:15 pm on 08/15/26 with boxes stacked high in my arms. No carts available. The store was set to close at 9 pm. The door near the return desk was locked. There was a sign saying something about Amazon drop off hours being changed. Didn't see any info on site or online about what the new Amazon hours would be. It inconveniences customers when the website and reality don't match. There were several others in the parking lot who also appeared to be experiencing issues with the locked door and Amazon returns service problems/misinformation. - ONLINE CHAT BOT. Ineffective. Didn't know Amazon return hours for store 1401 either. Then it kept replying, "Good news!" Quite irritating. - "YOUR FEEDBACK IS VALUABLE" GAME. I wonder if either my feedback or my business is valued. I wanted to report on my shopping experiences in the hope things might improve. But I can't give feedback online without a purchase receipt (store # and access # are mandatory). So Kohl's could care less about people trying to be customers. Maybe if I could get inside or if hours were accurately posted online or at the door, I would buy something. A door locked at 7:15 pm when posted hours say 9 pm closing makes no sense! Nor does changing Amazon return hours in fact without posting the changes where customers can easily find them. - Kohl's opens (allegedly) at 9 am on Sunday. To avoid another fruitless trip, I must now call and hope someone answers with accurate info about Amazon return hours. I plan to let Amazon know about this experience as well. I doubt I'll be using Kohl's as a return option in the future. Too bad the store is not only losing business but also foot traffic which could bring in business.

High quality at a reasonable price. This is my go to. very clean store, and friendly staff. I…read morelive out of town but everytime I come to Virginia this is our one stop My husband loves this store He can find everything he wants at a reasonable price. I give this store a10 plus

I bought an item from them and later found it they had advertised it on line at a lower price…read more When I brought the discrepancy to their attention they would not honor the lower price that they had advertised.

Don't come to this location if you're expecting an enjoyable shopping experience. Staff is rude and…read moreunwelcoming. I've been shopping at Penelope for years, but I think I'll stick to the Hancock Village location from now on. It's very obvious the staff choses to help based on the customer's experience.

The staff at the Sycamore Square location in the actual Midlothian Village are off Midlothian…read moreTurnpike across from the Old High School are great and helped me a good deal when shopping for my Wife and Daughter but the one over in Hancock Village area have horrible customer service and for no reason whatsoever are a bunch of snobs and I hope they get closed down because of it.

I don't shop Macy's very often. I've only shopped there about 4 or 5 times and was very satisfied…read morewith my purchases

I have one star due to the lady who tried to help me by showing me the few petite "better…read moredresses"Macy's has. I couldn't even wear them to work much less a semi formal occasion. If you are a petite, the have great play clothes but nothing decent in stores for work or dressy occasions. Regular sizes don't work for me and I used to be able to get great suits and jackets here. No more. The shoe section was bare and a bit of a mess. Petites save your time and look elsewhere for dressy clothes.

OK, I came in here today with my daughter and I was just looking around and this girl started…read morehelping me and we started talking and she was so nice and so professional her name is Jordynn. I've been really insecure since I gave birth and she just made me feel super secure about my body and just totally embraced the spirit that is Torrid! The reason why I'm leaving a one star review is because another worker came in while I was there. I think her name was JJ if I heard it right And she was literally being so rude to Jordynn. This was completely unprofessional and disgusting behavior. She came in starting to complain instantly...speaking to Jordynn like she was literally dirt! saying things like "what have you been doing this whole time "when it was very obvious she had been helping customers, She even went as far as to call the manager and complain on the phone with customers in the store... I'm sorry, but this is not the torrid that I love or remember why are you treating people like dirt especially in front of customers nasty bitch... She also didn't talk to me at all

Needed bra sizing and the associate working (morning, 1/6/2020) was superb! She was patient and…read moreexact with her measurements. Walked away feeling confident in a new bra!! Ummm yeah....a good bra will do that :)

By far the worst uptown cheapskate location. I never have a problem selling at least a few things…read moreat any other location, but this is the second time that they haven't taken anything in my bags due to "fast fashion" meanwhile I have a bag with loft Madewell and Zara items... if your store is too full, maybe you should tell people that. Highly recommend going to the Broad Street location.

I do not recommend to sell or buy from this place. Store smells bad. They say they only buy…read morehigh-end clothing but the racks are full of ugly low-end old clothes. I took pictures to show the ugly clothes! Much better items are in thrift stores for better prices. Do good and donate your things to a charitable organization. Staff is snippy and on a power trip. I do not recommend.

It never fails whenever I have to travel for any reason there is always something that I forget. On…read morethis occasion, I did not bring any shorts with me so I had to find a place close to my hotel to pick some up at a decent price. I saw that this Ross was located close by and decided that this would be my place. Arrived early in the morning shortly after they opened. There is a very large parking lot shared with neighboring businesses in the strip mall that they are located at. I was able to get a spot close by the front door. The store was pretty clean and easy to navigate layout. I was able to find the section and quickly found a pair of shorts in my size. They were nice and cheap. The main reason that I go to Ross is for the prices. I did not have a long wait at the checkout either. The cashier was friendly as well. Had a good shopping experience and if I need to go to a Ross, this would be at the top of the list.

Store is too packed. There were huge bins of items in the middle of the aisle, can barely walk…read morethru. Hull st location is always my fav ross because you can actually find things and not leave the store feeling like you are leaving a thrift shop. Always beware of the prices. They are going thru a class action lawsuit because there advertise prices are just as high as reg stores.