This was a great place to shop! Don't know if their still open or not....or if they turned into…read moreGabe's....but in my opinion they were better as Rugged Warehouse!

I love Catos in Chester, VA ; the main reasons are the employees speak, very well mannered, greet…read moreyou and smile. I have shopped at Catos ( about 20 + years ) rotating between Chester and Colonial Heights , VA I love the clothes. It's my favorite place to go to. I prefer the Chester location because of the friendly environment. They are just so friendly and vibrant. You just want to stay in the store a few hours. They come and check on you and asking do you need help, or if your arms are full they ask to take your clothes up front I despise the Catos in Col Hgts. Sorry to put it on this review; I tried to give them their own but it wouldn't go through. They never speak or greet you in any way. I have been in to the store about 30 x last year and no one said one word, until I went to pay then two of them had the audacity to ask did I find everything I needed. Huuuuhhhh, what ? Why wasn't this address earlier by opening your mouth up and speaking. It is so rude. The customer service is 0. If you do not want to be around the public go get an in home job. Courtesy goes a long way. The clothes are fabulous. But, I am not going to buy from you and I am being ignored the whole time ; until I am ready to purchased. This is not my first review. I have come on this forum a lot about that place. Respect is a powerful word. I am truly irritated. Well you all can learn from your sister company ( Catos in Chester, VA ) is genuine in every aspect.

I love that they carry a variety of sizes! They separate the…read morestore XS to plus size. You don't have to dig through racks to find your size. You just go to the section you need! The store is clean and very organized! The one thing that upset me was that as I was buying a jewelry set (Necklace with ratings and a matching bracelet. Only one left too!) we noticed the bracelet was missing. They allowed me to purchase it, but didn't offer a small discount on it. I've had several stores in the past take a couple dollars off. I'm not letting it stop me from shopping there! Still a nice place!

The service at this location is exceptional! Every time I come here I am greeted with a smile and…read moreprovided with more information and product knowledge than I arrived with. I only shop here during the semi annual sales because of the price and quality of the clothing! The clothing is not made well at all especially for the price point.

I visit Lane Bryant probably once a month in our local area. I am so glad we have one this close…read moreto us. I find them to have fashionable plus size clothing, that I generally like or even love at times. My only complaint would be the pricing. I only buy from them when it is either on sale or I have a really good coupon (which you can get simply by being put on the mailing list or sign up for emails/text msg.). I find that most of the staff at this particular store are VERY HELPFUL and go out of their way to assist you. They will bring clothes to you in the dressing rooms, hold items that you are going to purchase on the back counter for you, and always greet us with a smile. Great Service! That gets ***** 5 stars!

Low key hair store. You'll find most of what you need for basic styles- natural and otherwise. The…read moreppl are friendly.

This is a great place to shop. ! They have just about everything you need! The prices are…read morereasonable!

I'm glad it's not called Irresisterbles because that would sound incestuous…read more What a cute little clothing store! The only reason I didn't give it 5 stars is that it's a little pricy for my tastes, but a lot of places are these days. It was a good experience with positive friendly service. The girl I was with couldn't be torn out of here, bought several items (paid too much for them - or rather I did, but she's worth it, and looks great in them)... lots of chatter with the employee. I wouldn't say it's a hipster clothing store, it's more of a fashion boutique with unusual stuff and things that really stand out. I don't know much about clothing but I know I really like this store, and I can't imagine Richmond having a better boutique-like place for women's clothing.

I've been to this store a few times, always hoping to get a better experience. They always seem to…read morehave a lot of staff which is great but they just hang out at the wrap stand chatting. There were sign's everywhere saying to respect their store hours. I guess some customers don't leave fast enough which I'm shocked it's such a problem it warrants signs in every corner. I guess the employees can't wait to get home. Most small businesses are accommodating especially when sales are few. The store looks really dated and the selection is meh but it's really the snotty vibe that is a turn off. I'm shocked they are still open.

Bygones is one of those unique places that you just have to experience for yourself. There are so…read moremany beautiful new and vintage things to see. Their front window is a work of art and a throwback to a bygone era. Stop in and buy a gift for your sweetheart and a little something for yourself

This place is incredible. What a selection of fun and very unique clothing. You could really drop…read moresome coin here. A little pricey, but mostly reasonable for these very interesting and unique vintage finds. Just wow! My boyfriend got a shirt and I had to stop myself from buying sooo many dresses. Great place! Definitely worth a visit. We plan to come back in the future. Staff seemed very nice and helpful as well. Cool place overall.

Lovely boutique store that's two levels. A great place to find your gifting needs!…read more The main floor sells Richmond postcards, jewelry, dresses, notebooks, cups, purses, pens and they have a small seasonal section in the front. The top floor is where the dressing room is. There's a bridal section for bride-to-be or gifts for bridesmaids and local artists items being sold here. Overall: this is definitely a great place to shop for gifts. I'll definitely come back for bridal items for my friends that are getting married.

I was in the shop on July 17 and bought a wallet. After trying it out in my hotel room I realized…read morethat the credit cards could fall out of the open wallet. I returned to the store on July 18, less than 24 hours later to return the wallet. The employee behind the counter was extremely rude and did not explain anything as she was handling my return. I did not realize that I would not get a refund but only a store credit or an exchange. She was very unfriendly and after I quickly selected a random candle, she still did not explain that the rest of the return was in the form of a gift card which she had thrown into the bag without telling me. I turned to the person in line behind me and gave them the gift card. I am assuming that most of the customers are from out of town and that a gift card would not only be inconvenient but would probably not get used. The shop is cute and has nice things, but I would not recommend it to anyone. Maybe some training on customer service would also be worthwhile for the staff.

Okay I absolutely love an Ollie's trip. My major downside with this store specifically is that it's…read moresuper messy. Everything is thrown about. There are general areas of things, but it's always a mess when I go in. Do I still go for the thrill and hunt ? Of course. But I have other locations I'd prefer to frequent due to the mess.

Far cleaner and much more organized than the Broad Street location. Its a large store and is…read morelocated in a shopping center with convenient stores such as Dollar Tree and Food Lion. Its a bit of a distance for me so I always make a morning of it.