I'm glad it's not called Irresisterbles because that would sound incestuous…read more What a cute little clothing store! The only reason I didn't give it 5 stars is that it's a little pricy for my tastes, but a lot of places are these days. It was a good experience with positive friendly service. The girl I was with couldn't be torn out of here, bought several items (paid too much for them - or rather I did, but she's worth it, and looks great in them)... lots of chatter with the employee. I wouldn't say it's a hipster clothing store, it's more of a fashion boutique with unusual stuff and things that really stand out. I don't know much about clothing but I know I really like this store, and I can't imagine Richmond having a better boutique-like place for women's clothing.

Great clothing store - good mix of national and boutique brands. I moved to Richmond a few months…read moreago and have been in several times to pick up an outfit and some gifts. Why 4 stars? They have a lot of "regulars" and I've noticed they get preferential treatment - twice I was passed over at the counter for customers the saleswomen knew.

Loved this location!!!! The staff was super friendly and helpful! I sooooo wish our location had…read morethis variety. I definitely recommend visiting if you're in the area!!!

I came into the store to find something for my sister for her birthday. Emily was patient, funny,…read moreand extremely helpful and was kind enough to not point out how useless I was at trying to find something! Very happy with the service I received at the store.

Been shopping here on and off for the last five years. Found a couple things I liked but prices…read morehave gone way up recently. Went in yesterday--the average used t-shirt was $20+. NWT? $30+. At closer inspection a lot of the items have stains (primarily pit stains and yellowing), which doesn't leave you feeling good either. You might as well shop new. Thrifting UO, fashion nova, wild fable, and Levi's for $30 a piece is way too high.

So happy with the selection they had the day we visited!…read moreScored a coach purse and a cute pants during my visit, the value is superb as well Customer service was top notch too! Highly recommend this place if you're looking for a good thrift shop.

I've been a long time Kendra fan for quite some time now. The staff at this location is super…read morefriendly and went out of their way to help me find the perfect watch band for my Apple Watch. This location is much smaller than some of its sister locations that I've visited. Don't let the size keep you from exploring. They have a plethora of necklaces, earrings, rings and watch bands. They can also customize select items as well. Check them out.

If I could give this place 0 stars I would. I know the hype of Kendra Scott. I own a handful of…read moretheir jewelry. They have some beautiful timeless pieces. However, after my recent experience there, I just think I'll spend my money elsewhere. My sister and I came to the mall to purchase a gift card from there for a respective friend. We were running errands that day so we were dressed "down" in some athlesiure (Nike joggers, sneakers). There were two women in front of us that were White and dressed alright -- maybe more of the we're out shopping and having lunch wear compared to us, but mind you, no one was disheveled or anything. The ladies were attended to nicely from staff and given adequate help, and they left with nothing. No big deal, except that my sister and I browsed some jewelry and then went to purchase a gift card only to be treated rudely by the staff there. A staff sneered at us for our outfits and gave us a ripped bag, no box, no wrapping or anything and tried to rush us as we were purchasing. I don't know if it was racism or classism or what, but I was pretty offended and if I'm spending $200 at your store, the least you can do is be nice.

OMG...that's honestly all I can say…read more I've heard about this brand when they were first building it in Short Pump, and have always wanted to go into this store but did not have the change. I own several of their dresses, but have not purchased them there. I finally got the chance to go into the store when my friend wanted to go to the mall and just "try" on some of their outfits. Let's just say that my friend got to try on a lot of their new outfits and was totally kicking ass in them. I LOVE the bright colors and designs on their clothes and throughout the store. The staffs were super friendly and very helpful with the different style of dresses that my friend wanted to try. (Certain styles will most likely require you to go up a size or two - but do not be discourage! It will look gorgeous on you!) Did I mention that the staffs were super friendly? haha, they were very helpful with my friend who needed to try different sizes, and when one was not available in the store - they made calls to other Lilly stores to request for the size that my friend needed for the style. Overall, the experience was great for the both of us, even though I stood my ground and did NOT somehow buy anything from this beautiful store. Helpful and friendly staff, clean store, and beautiful BEAUTIFUL clothing from Lilly. I would highly recommend going to the store to try on the clothes and get your correct size for the style that you wish to purchase. I range from size 8-12, and S-L in different styles so....HIGHLY recommend going to the actual store to make sure that it fits!

Friendly, helpful staff. Well stocked Lily store. Typically has good selection of popular…read moresizes/merchandise. Quite disappointed in their closing on 1/13....assume it was in some way weather related but completely unnecessary as other mall stores were open! Someone obviously overreacted! Definitely suggest calling store before visiting!!

Okay I absolutely love an Ollie's trip. My major downside with this store specifically is that it's…read moresuper messy. Everything is thrown about. There are general areas of things, but it's always a mess when I go in. Do I still go for the thrill and hunt ? Of course. But I have other locations I'd prefer to frequent due to the mess.

Far cleaner and much more organized than the Broad Street location. Its a large store and is…read morelocated in a shopping center with convenient stores such as Dollar Tree and Food Lion. Its a bit of a distance for me so I always make a morning of it.

I stopped shopping at this location a while ago. The product selection was meh and the service was…read morefine for luxury i guess. I stopped in a few weeks ago after popping in just to see what was new. I met the manager Heather who was so sweet and personable. She showed me the new bags that came in and even pulled out some jewelry that hadnt hit the floor yet for me to look at. I wasnt really shopping that day, but she added stuff to my wish list on her ipad to remember for next time. I told her I would be back with my mother. I came in on Saturday and asked for Heather. It was her day off, but the clerk (Caroline?) pulled up my profile and had my wishlist items pulled up and ready to look at to compare. Plus they helped my mother get some cute stuff for a party coming up. I guess they told the manager I had popped by. She texted me today and asked how my experience was and asked what we had picked out. Like, she genuinely was interested... I felt like i was shopping with a friend even though I didnt even shop with her. In today's dying retail world, I felt super bougie with the level of personal shopping and the details they remembered about me. 100/10 recommend shopping at this location. And ask for Heather!

I normally shop at KS outlet stores. This was my first time in a very long time entering the KSNY…read morestore. I was greeted when I entered into the store. The store was set up so beautifully. I even complimented the manager of the store displays. The displays really enticed you to come into the store. This is just a beautiful store that is made to feel like a boutique. A wonderful section of items especially their earrings.

I love the variety of things the full size retail store has. This is in the same category plaza as…read morea large Lotte Market. They have collectives, makeup, home items, basic bathroom items, some Asian snacks and hair accessories, stationery. Parking is very good and the hours are not as long as other shops though, so be aware.

Miniso is a super cute Asian toy/cosmetic/home goods/novelty store. I was so happy to see this new…read moreone open up near Lotte Plaza Market. If you like Sanrio characters, Miku Hatsune, the Peanuts, Harry Potter, Care Bears, or Pusheen, this is the store for you. It's filled with a variety of things with your favorite characters on it. You can find anything from tissues to chargers to make up here. They also have some fun Asian snacks. If you like mystery toy boxes, this is the spot for you. A majority of the front of the store is dedicated to that. It's a very cute store! I'd recommend checking it out.