I had a really good experience with Classic Auto Factory and wanted to share it. From the start,…read morethe team was easy to work with, straightforward, and clearly knew what they were doing. They kept me in the loop the whole time, explained things in a way that actually made sense, and did exactly what they said they would. No runaround, no surprises--just honest work and solid communication. You can tell they genuinely care about the cars they work on and the people they're working with. That's not something you see everywhere anymore. Overall, I'm very happy with how everything turned out and wouldn't hesitate to go back or recommend them to someone else.

I brought my 1969 AMX to Classic Car Factory for a repaint and a few relatively minor items:…read morechecking the charging system, a tune-up, replacing the water pump, adding wheel spacers, and later replacing the wiper motor. I was quoted a 30-day timeline and I was provided an estimated cost & a maximum cost. Instead, the car was kept for 8 months and the final cost ballooned to 3 times the quoted maximum. Because the car was fully disassembled for paint, I had little ability to stop the project once it was underway. The results were extremely disappointing. The car was returned with scratches and damage to more than 30 areas of what should have been a high-quality paint job and mechanically, the car was in worse condition than when I brought it in. Parts were lost, including rare and difficult-to-replace trim pieces such as the rear window stainless transition trim and a trunk lid. The windshield and rear windows apparently were unprotected when removed and were reinstalled with deep scratches in them.(They claim that the scratches were in the windows when the car was brought in despite pictures proving the contrary). During repairs, additional damage was caused: the timing chain cover was cracked during the water pump replacement, the wiper motor bushing was destroyed and they could not find a replacement so the replacement motor could not be installed, and two sets of stainless steel drip rail moldings (approximately $1,000 each) were damaged and never reinstalled. The hood latch was painted so thickly it was not operational. Literally none of the requested repairs were successfully completed. After 2 months of back and forth after retrieving the car, they fixed the paint problems - I was unwilling to have them attempt to do any more mechanical work but I did expect them to replace the parts they lost or damaged. They have not. This experience fell far short in terms of workmanship, care, timeline, and cost control. They advertise the lowest hourly rate for mechanics - they should hire one. Their slogan "We can do that" should be adjusted "We can do that but not well". I cannot recommend this shop based on my experience.

Sammy helped me out on a Saturday morning without hesitation. This was after the two heavy tow guys…read morethat I usually use and know personally, couldn't. I got off the phone with Sammy with a total confidence that he had this. And there were no surprises. The next thing I heard was a text, saying the truck was dropped at specified location. With, "enjoy the rest of your vacation" attached. Firehouse will be my go- to, from here on. Thanks again, Sammy!

I needed my Jeep worked on and the team was great. Plus Mark at the front communicated everything…read morewith me timely. Would definitely recommend this place

Friendly helpful staff! Great deal low pressure. They also love dogs! Our dog Lilly was in the car…read moreand they insisted on her coming in to visit! They loved her and she loved them.

Terrible customer service. After purchasing a trailer, I was a nobody. I was promised specific…read moreitems would be given to me--battery, TV for bedroom--and those things were not provided. I'm still waiting for plates. Very disappointing. Buyers, shop elsewhere!

H & H Towing were great with me. Bob was very understanding about the trauma after an acccident…read more Patient will me in getting the informaiton he needed about the insurance.

Bob from H&H came to tow my car, and he immediately put me at ease. He was very knowledgeable about…read moretowing the car to prevent further damage, and he explained what would happen next with the insurance process. He was very helpful and provided excellent customer service. I highly recommend H&H.

I, my parents, and grandparents have entrusted our boats to Reed's Marine since 1964 and I have…read morenever had a complaint. Moving back "home" from Alaska in 3 years, I will be able to store my current boat myself, but will still use their service department for routine maintenance and an annual detailing. Kirsten has always been friendly and prompt to answer questions. My boat has always been delivered on or before the requested delivery date and hauled out on time as well. Boats are expensive, but I feel that the dollar value they provide is worth the money spent. - Rick from Alaska.

You buy a boat from Reeds you better store it with them. If you store with someone else you have to…read moredeliver the boat to them for warranty service. For three years they would warranty service at my marina, which they visit frequently, now it's a $587 charge to pick up and deliver, for warranty service...great deal!

shipping a car stinks. it's hard to get any transparency about the process. as i understand it, in…read morethe vast majority of situations, you're basically hiring a broker to go on central dispatch or similar, list your car, and get a carrier to match their bid. if they underquote, the car sits, because carriers will take the higher paying jobs. i'm not an expert and i might be mistaken, but i'm guessing the price differences between brokers reflect both (a) how big their fee is but also (b) how much they're bidding (and by extension how much you're paying the carrier for prioritization/to get your car loaded faster). i'm guessing the bigger brokers may have some negotiated relationships with carriers (or their own carrier business) that also factor in. i bought a car from a dealership out of state and needed it shipped home because i didn't want to fly and drive. because covid. car was in a small coastal city and i wanted it delivered to near chicago. not the most common route, as i understand it. tci came in at just about the lowest quote for the job. i was a little wary but saw they had a lot of reviews on google, transportreviews and BBB so i decided to take the chance. I emailed with Rob and he gave me a call. he said the quote might be a little low but he thought the car could get picked up within 3 days (otherwise i could just cancel) and that he'd be in touch. car wasn't picked up within the 3 days. but they didn't hide the ball and didn't make any excuses (though they could've pointed out that it's not the most common route). i could've gone to a different broker. Rob kept trying, and he got the car delivered within a week of my signup. it even wound up shipping enclosed at no additional cost to me. your mileage may vary, but i had a very good experience with TCI and would use again.

I used TCI logistics 20 plus times and never had any issue or problems Until my most recent. They…read moreshipped a ramcharger for me from NJ to CA and punchered a right front tire and then hooked the grill and bent it beyond repair and very obvious. They took pictures of the whole truck upon picking it up and clearly showing No damage of grill or torn sidewall of tire . But apon receiving it was clearly wrecked. Calling management and reporting this with their own pictures and dening it blaming it on the company they hired not me. Both parties saying either should pay for it but neither doing so!! Sadly they lost a Great Return Customer. Sadly that they aren't professional enough to admit there responsibility of a shipper when things go wrong. I SUGGEST YOU FIND ANOTHER SHIPPER OTHER THAN TCI LOGISTICS BECAUSE WHEN THEY DAMAGE YOUR PRODUCT THEY ACCEPT NO RESPONSIBILITY!!!! STAY AWAY FROM TCI LOGISTICS!!!!!