Ole Roger is an absentee Landlord. After reading some of the responses to a few of these reviews I imagine that is the extent of his involvement. He reads something mean, he follows up as any business owner should do, that employee tells their side of the incident and Ole Roger posts that. I mean, he has to right? He cant just start refunding money or firing his people. He'll go out of business. Or worse, he may have to do something!
My employee arrived at their yard yesterday morning after a plane trip from Houston and a bus ride from Chicago. While going over the truck my guy told me the check engine light came on. He was told it was the turbo actuator. They replaced it and he left town. This morning, check engine is back on. I told my guy what to do and he found the message "DPF 100% full"
If your dash reads this your DFP is done. TIme for a new DPF and system clean from air box to tail pipe. I finally got in touch with Roger, they called my guy then he called me. They told him to just keep driving. You idiots! In normal regen yes. You just keep driving. When the DFP is in this condition NO. The only people to tell a guy to keep driving in that condition would be a got damn used car salesman! Regen at 100% and off at 90%.. these are classic signs. Now we know the ACTUAL reason the light came on yesterday! My bet is that it already wanted to regen and the idling for checkout tipped the scales enough kick it in. The rest is just smoke and mirrors to get the truck out the door and money in the bank. Disgusting behavior! If you make a habit of conducting yourself like this then at any point in your life complain about bad luck, trust me you're not getting half of what you deserve but I'll do what I can. I called ole Roger back; he had no idea what my guy was told. He just gave the mechanic the number. Roger. You want to stop these 1 star ratings. Get involved. Be proactive, not reactive. If you truly are an honest man you need to guard your business from those employees that are not. If you do not, you carry the weight, they just move on. I can not wait to see what crafty, poorly punctuated response Ole Roger has in store for me. Before you start typing Roger, consider for a moment that you are not infallible. It is impossible for all of these people to have similar complaints centering around misrepresentations, and they are all just inflammatory liars. If after that look in the mirror you still would like to respond to this I'll be interested. This will be posted to every outlet, blog, forum and review service available. My wife is out of town this weekend and I have the time. You got your money. I'm due my just rewards. read more