used their towing service to get out of a snowy ditch…read more excellent, responsive, friendly, efficient! Adam and Tony were great!

DeCraene's Service Center in Harvard is a very good business…read more Tony DeCraene takes time to explain things in detail. He conveys the feeling that he knows that my car is important to me, and that he's with me in keeping it in the best possible shape for the long run. He researches rare problems and knows what's happening in the auto industry. Fair pricing. Good service time. The premises are clean and orderly. I've dealt with many mechanics on numerous cars. Tony DeCraene is probably the best I've ever met.

DANGEROUS BRAKE WORK - AVOID HUNTERS…read more Dropped off my project Jeep in APRIL for new brake lines. Picked it up in June. Shop said some air in the lines is expected and will work out, and they can rebleed. Car was dangerous, foot went to floor. Brought back. Picked up today and inspected the brake lines. Looks like a circus rollercoaster - the line is running OVER the valve cover, the line in back goes in a LOOP, and none of it is secured. THIS IS DANGEROUS. STAY AWAY - DO NOT GET BRAKES DONE HERE!!! THEY WILL HAPPILY RETURN YOU A DEATH TRAP. THEY WILL CHARGE YOU THOUSANDS FOR THIS. DO NOT GET YOUR BRAKES DONE HERE. If anyone is somewhat familiar with brakes, these photos speak for themselves.

Honest, great customer service, very reasonable, family owned businesses are so much better than…read morechains, I will definitely be using them again for all my automotive needs!

Manager, Nick, is honest and straight forward. Prices aren't terrible. Would recommend to anyone…read more Generally no complaints

Just the facts... Took vehicle in for dragging rear brakes…read more Diagnosis was need all new brakes. $1200. High, but OK, do it. Got it back, and brakes still dragging. Apparently needs new calipers. Another $800. No choice - do it. Caliper bolts not torqued properly. One fell out on the I-90 off ramp. Bang, bang, bang. Scary. They fixed it, but that was overall an expensive job to have it end in a brake failure. 1 star. They were courteous and did eventually fix the brakes. ...but I can't recommend, and will never go back to Marks.

I recommend Jacks Tire. They provide good customer service, good value products. I have used them…read morefor years and have not ever been disappointed.

I have been using Jacks Tire for years. Everything from truck, car and tractor tires. Their prices…read morehave always been fair and they've always gone the extra mile. I had a rim that was odd size and they figured out a solution so I wouldn't have to replace all four . I wouldn't go any place else.

Junior, the owner & his wife are extremely friendly and helpful. The pricing and quality of their…read morework is excellent. I am always impressed when an auto repair shop is very clear and fair in their pricing, and are willing to look over a customers car without the gouging estimate fee most dealerships charge (of course they spin this, saying that cost will go toward the repair if you have the repair done here!). I would never hesitate to recommend the shop to anyone in the Delevan/lake Geneva area.

I bought a 2018 that needed a wheel change. I wanted some color to accent the wheel and match my…read morehorse trailer. Junior was the only dealer representative who could come up with a solution. In addition to that time was of the essence as I was leaving town in a week. He got it done on time and with professionalism. I really appreciated his research and follow up.

They go the extra mile in maintaining your car and are very detailed oriented. I have been going…read moreto them for years now and have never had any issues.

Always excellent service. Had varies car repairs, oil change and alignment. Explains everything and…read morevery easy to work with.

Don't recommend. Had an appointment for a brake line assessment on a Monday. They gave me a $500…read moreestimate at 6pm that Monday night on a completely new brake line. They then stated I needed all this other stuff. Cv joints, tie rod ends, gas lines, wheel differentials, tire rotation, alignment, e brake issue etc. I told them from the get go. Ok do it, but I need it by that Friday at noon at the latest. I was told no problem if any issues they would let me know. I called them that Friday as It was past noon and I had not heard anything from them. It was 7pm and still nothing. I went there to c what was going on. They told me they were doing there best but this is why they don't work on older cars. Excuse me you are an auto repair place this is all you work on. I looked at all the vehicles in the shop and mine is actually not as old as many they are working on. I would never take my new vehicles to them as they are always under warranty and they go to the dealership not an auto repair shop. I reiterated I was suppose to have it back by noon as I was suppose to be in the fields combining. The Mortenson guys says go the the field and combine you have another vehicle to use. Which no I did not. I had been given a ride to the shop because I had no other vehicle to use at the time. I then told them - this is the last time I would ever bring a vehicle to them. The owner Mortenson said that was fine. Leave and they might give me a call when it was done. I did receive a call but not until the following Monday after 2pm. I went in pd for all the services that I was told were going to b done. And, to my surprise all they did was put 1 lower tie rods in and fix my rear brakes. None of the other stuff was done. I ended up going to Pomps in Darlington to get all the other work done. So I paid $2300.00 to MOrtensons for one lower front end tie rods and break lines in the rear only. But, they billed me for way more then what work they actually did. In fact they charged me for $1800 in labor and only $400 something in parts and the rest was odds and ends. Pomps in Darlington and Oil Pros in Evansville Pomps told me exactly what Mortenson did and I showed them the bill I received from Mortensons. I was told I was raped. They totally took advantage of you. They said that if they were me they would go back and not leave until they did everything I paid for. I said NO, when I say I'm not going back somewhere I don't go back. So you have been warned. Do not go to Mortensen auto repair. Pomps and Oil Pros in Evansville are so much more efficient, customer friendly and they do not take advantage of a woman. I'm a farm girl so it really makes me boil.customers beware.

Given I'm not a fan of having to fix my truck, but Jeff and Lane's Auto were great to work with…read more Called them at 8am, had my truck towed there, and it was fixed before noon. It was just replacing an alternator (about an hour long job), but his estimate was within $5 of the actual cost and he completed the job BEFORE the deadline. I will never be taking my vehicles to any Rockford shops again. It's nice to know that there are still a few honest and hard working people left around.

Never disappointment with his prices and his honesty. The guy is a lifesaver. Had two services done…read morein the last year and he is fair and pretty timely. He deserves his business. I'm not sure but I think he didn't charge me for testing my alternator and battery before replacement (like the big dealerships do).