I had to go in to exchange some parts that were the wrong size. Pablo was so polite, and made sure…read morewe dotted the i's and crossed the t's to get the correct thing. The other young woman was veryhelpf as well.

Great customer service, one of the workers there,Steven, helped us and saved us a trip a trip to…read morethe mechanic, without his guidance we wouldn't of gotten out of our predicament we had, he even came out and helped a couple times. Everyone here knows they're stuff and I would strongly recommend this autozone to anybody who needs help.

Hi my name is Alija, I'm not that great with technology so my son is posting this review for me. I…read morecame in earlier and a Gentleman named Zach who helped me return a Battery charger that was defective. He was very respectful and resourceful, and I appreciate the great customer service as it is hard to find. Thanks Zach!

This store and its staff went above and beyond the repair call of duty. My daughters car had a…read morespline groove belt idler pulley destroy itself on a 1.5 hour drive to a family gathering in Roscoe. She popped the hood and found pieces of it in the engine compartment. Told me, her father, at 5:00pm on a Saturday what she heard and found. Together ! After yelping auto parts, called this store and spoke with Joseph, he put me on hold to see if he could find someone to do the repair.. said yes, and he had the part. When we got to AutoZone the repair guy said he was too busy. As we were getting the part, the store manager said it was on his way home and would do it for free. So there we were Jimmy and I working away, when a sudden rain storm comes flooding down on us, but we were finally successful in getting the stubborn idler replaced. BTW, Volkswagen didn't make the task very easy in the two hours it took. Yes in my shop or a service store it would have taken less time. We had neither. I could not have received better treatment, or caring by the staff and the manager as they went way above the call of duty, working on the car on the side of a residential neighborhood in the rain. My daughter, wife and I cannot thank them enough for helping us get her car back together last evening. I will be forever grateful...Special thanks to Jimmy, who after work spent time unselfishly helping us instead of going home to relax and enjoy his evening. Thanks again guys!

Very sad when I called them about the American flag there is in horrible condition their response…read morewas its not ours so it's still there flying in horrible condition very sad for a American business to let this go on

I took my car to him in the middle of April 2020. After a week with no call, I called to see the…read morestatus. He advised me it was the engine cradle, & it might take a few weeks to get done, as he needed to find the part. After 3 weeks, I called again. He was having trouble finding the part, and would have to fabricate it. I said I didn't mind waiting a few more weeks. The middle of June, hearing nothing, I called again. No return call. The last week of june, he finally called & said he broke his foot & it "was no excuse not to call you but I PROMISE it will be ready this Friday" well Friday came & went. No call. I waited an additional week. He didn't return my call. I left a message I was done and just wanted him to bring me my car for all the hassle, an 8 block drive. He didn't return any calls until I had to have my attorney call today. Never again. Stay away from him. Terrible service, terrible business.

I've had good experiences at the 4th Street location, but happened to have more errands on Prairie…read moretoday so I went in search of new wiper blades. Lon helped me pick the best brand in my price range, without pressure to pick the top of the line item, and installed them for me. Service was quick and friendly!

don't use them . they costed me a lot of money and didn't do the job correctly they said I brought…read morethem the wrong clutch for the truck that was not the case they didn't installed it correctly I had it towed out of there and brought to a different shop they ordered the exact same clutch and put it in and it works perfect these guys do not know what they are doing..

From the owner: South Beloit Auto Parts Provides Used Auto Parts Sales & Service, Engine Transmission Replacement,…read moreMechanical Repair, Servicing Most Makes & Model To The South Beloit, IL Area. Appointments Available For Services Offered.

AUTOMOTIVE DEPT on a Late Saturday afternoon…read more Again great service and help last minute with F150 cross bar and oil plate that came loose. Stopped by unannounced and the men helped out immediately as I have done a lot of work with this group in the past. Professional, knowledgable and polite. Big thanks! Excellent customer service!

UPDATE: What happened? This used to be a favorite store…read more Awful shopping experience. Rude staff. And worse. I needed a Yeti travel tumbler with a ring lid. Checked in the hunting department. Great selection. Two sizes. One size was $50; one size was $30. Multiple colors. BUT -- the white tumblers were all $30. Smaller tumblers were on both sides. In the middle was the large size. All labelled $30, three sets in a row. Well, it happens online. For whatever reason, a color doesn't sell as well, is getting phased out. Then sometimes the same size Yeti tumbler has a different price for different colors. I thought this was what was going on here. Picked out two. Headed for cash register. Rings up at cash register for $50. Staff person requests help. Next staff person is angry. Insists I can't purchase the tumbler for the lower -- on the rack listed -- price. I persevere. "Then I'll have to talk to my manager". (Threatening tone.) "Please do." Longer absence. Returns. Allows the purchase of one Yeti tumbler at the lower price, but not the intended purchase of two. ("That would be taking advantage.") Then hints perhaps someone has shuffled items on the shelf!!! (What?!! Theft?! I am a geriatric physician. With a rollator. That makes no sense. Incredibly insulting.) Very upsetting interaction. I don't understand. I don't see myself returning to this store. At least not anytime soon. Will drive to other branches, even if further away. So disappointing.

Wife took car in for slow leak. Manager called her and stated they cant work on it for uneven wear…read more I talked to him and asked why, he stated its walmart policy. I told him we just got alignment done and tires are above requirement. I asked to see policy. I went to the store and he said he determines if they work on it and he wont work on it. He tired to pull some over a female and got busted. Took the car to Farm and Fleet and was done in 30 minutes. DONT GO TO WALMART.

Got tires from Walmart in Roscoe 11000 miles ago. Got a blister on the front passenger side tire…read more Took to them to prorate defective tire and they would not honor warranty. Though my 13 year old van has multiple marks on the rim, they blamed me for the blister. No scuff on tire but they claim I hit the curb.