I had to go in to exchange some parts that were the wrong size. Pablo was so polite, and made sure…read morewe dotted the i's and crossed the t's to get the correct thing. The other young woman was veryhelpf as well.

Great customer service, one of the workers there,Steven, helped us and saved us a trip a trip to…read morethe mechanic, without his guidance we wouldn't of gotten out of our predicament we had, he even came out and helped a couple times. Everyone here knows they're stuff and I would strongly recommend this autozone to anybody who needs help.

Shipping took a month but my 3rd member works. Price was good too. Shipping was understandable…read morehigh

Very Poor customer service, doesn't not specify on website that the G body 8.8 swap kit if for…read moremustang rear ends only. Then no help with getting the problem figured out, just replied, "not going to work", wants 20% restocking fee and me to pay shipping to return the item. Over $100 to return an item that takes $5 to pay someone to put it back on the shelf, as if he didn't make PLENTY OF PROFIT off the kit I purchased, and then RESELL the SAME KIT for the SAME PRICE and double profits. Just like I was told, they only care about big paying customers and his logo on fast cars! Would not recommend for a garage build call other companies first!!!!

Excellent customer service. Very very helpful. Great prices. Very willing to negotiate!read more

My son called this auto salvage business for a quote on hauling and junking two cars, one belonging…read moreto my son and one to me. A woman, who I believe is the parts counter customer service representative (the only woman employed there, I believe), told my son they would pay us $250 per vehicle for a total of $500. Later, my son called again to arrange for Erickson to pick up the cars, and the man who answered the phone told him that they would only pay $225 per vehicle. When my son told the man that the earlier quote was $250 per car, he repeated that they would only pay $225 per car. We decided to call other salvage yards, and got a number of other quotes. My son called Erickson one more time to see if he could talk to the woman who quoted $250 per car, which was one of the higher quotes. The parts counter woman answered the phone and instead of honoring her previous quote she gave a third quote -- this time $225 for one vehicle and $200 for the second. I got on the phone and asked why they gave three different quotes within a few hours for the same service removing the same vehicles. The woman told me the price of scrap metal had dropped during the day (January 19, 2015). However, I am quite sure scrap metal prices do not change twice in one day, and I'm fairly confident that scrap metal prices didn't change at all the day we called, since it was Martin Luther King Day. I asked for the business owner's phone number, and the parts counter woman told me she would not give me the number. I asked for the number again, and she refused again to give me the phone number. I told her I would file a BBB complaint, and she told me to go ahead and then slammed the phone down. I filed the complaint, and posted here as well. Get a written quote, and then cross your fingers, too.

Went in for a simple freeze plug four workers there not doing a thing but talking to each other not…read moreone would attend us. When I finally get one worker's attention I ask for my part and she starts screaming (Viejo) at another worker who was at the end of the store extremely loud he comes over and she tells him she is used to customers bringing in the parts so she can find them . What really??!?! I had a picture of the part and the part number they didn't find it even tho online it says they have some. They said they don't know how to operate the system and walked away that's it left me without my car part?!?!?! Will never go back and will always warn others to go elsewhere!!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

I greatly appreciate that Advance Auto Parts offers the installation on the purchase of new car…read morebatteries. I would like to personally thank Zach for the installation of my new battery and for his recommendation on what battery to purchase. Zach's expertise in installation of the new battery was very professional and I could see that he takes pride in doing a good job and in doing it the right way. He truly cares about his customers. I am thankful that Zach was there to help me today. This happened at store #04201 on 224 Prairie Ave., Beloit WI.

6/17/24 Gloria at Prairie Ave…read more I took in an online order to return because even though it said online it would fit my truck, it does not. Gloria said I needed a barcode to return, logged into account on phone and pulled up the order that had a bar code. She could not get the order to pull up so said I had to come back in morning to let her manager take care of it. Told her I would not that I lived out in the country on other side of town. She kept insisting there was nothing she could do and I needed to come back in the morning. I asked if she was going to reimburse me for my time and gas and she chuckled and said no. I told her I was not coming back in the morning and to call someone to figure out how to return it. She said no and that she was refusing me service and I needed to leave. I told her I would be contacting corporate about all of this. I told her that we have been long time customers and have spent a lot of money at this store and we would not be shopping with Advance Auto every again. She stated well I've been here for 3 years and I have never seen you. I replied, well (named a specific prior employee) that used to work here years ago and before I could finish Gloria shouted out oh you mean the one who got fired for stealing. Did she just really say that to me? I then asked her for her name because she wasn't wearing a name tag. She yelled back that she didn't have information for corporate. I said I didn't ask you for corporate info I asked for your name. In which then she gave me. She then told me to leave again in which I did and stated that it shouldn't be a hassle for me because she doesn't know how to do her job. I went to the 4th street store and showed them the exact information I showed Gloria and they had no trouble doing the return. Upon leaving the store the lady cashier asked me if I was the one who tried to do a return at the Prairie Ave store. Apparently Gloria called over there and told them I was trying to do a fake return, that the information I had was not valid. How dare her talk about me like that. Mike at the 4th street store and the lady that was there were very kind and professional.

They handled a bed liner, tonneau cover, and tint all in one visit at a better price than I could…read morefind anywhere in the area.

From the owner: Rock County Truck Accessories LLC is a truck accessories company in Beloit, WI. Our truck…read moreaccessories include Tonneau covers, bullet bed liner & truck toppers.

I live about 45 minutes from this Napa. I was working at a customers location in South Beloit. I…read moreneed some hydraulic hoses made up for the job I was doing. They did a nice job making up the hoses. They fit perfectly. It was a hot day so I asked if they sold any drinks. They didn't have any for sale but the guy helping me out offered me a cold bottle of water from the employees mini fridge. It hit the spot! We need more people like him in this world.

Been looking for a bike for a while, and came across Hanksters on cycle trader…read more Called and asked about a specific bike I was interested. Talked to Jason, he was very helpful and easy to talk to! I had a lot of questions to ask, he answered all my questions. Decided to make the trip to check out the bike, fell in love with it Ended up leaving a happy customer :) Would definitely work with Jason again everyone there were friendly

A ridiculous experience. I went to hanksters to find a youth four wheeler for my kid. Two…read moredifferent people took my phone # and said they would call me next day, I never got a call. The owner told me that the four wheeler I wanted would be available the next day and just to stop back at the same time. I came back the next day as instructed to find out there was still no four wheeler and everything they told me the day before it was just BS. apparently, they had one sitting in a box somewhere that no one bothered to put together, even though I told them I wanted one. Basically treating me like my time is worth nothing. On top of this when the salesman walked into the showroom and looked at me the first thing out of his mouth was " what's your problem " I guess he didn't like the look on my face?? after he informed me that they still didn't have a four wheeler available. I got frustrated said forget and started to leave. At that point, the salesman followed me around the property calling me a " tough guy" several times while attempting to leave. I got angry at that point and attempted to report that to his supervisor who is no better. He let me know that I was thrown out of the building, which was ironic because all I was trying to do was leave while being called names by the first salesman. Just a bunch of BULlIES wasting your time, go up the road to Beloit Honda Yamaha, and Madison.