Absolutely superb. Beyond expected. Recommended by a friend -- and Discount Tires superseded…read moreexpectations. I had every intention of using Costco's Michelin sale to replace my minivan tires. Friend suggested checking Discount out. Discount outperformed in literally every aspect. 1. Online. Prompt, excellent, helpful service -- in spite of buggy computer. 2. And guess what -- they did price matching! 3. The shop. Clean, friendly, informed, helpful, considerate -- absolutely superb -- staff. Again, in spite of recent buggy computer upgrade. 4. The service. Planned to make an apptmt, return another day. Well ... the shop was humming, getting things done faster. Would I like to wait? Sure! Same day service; save a trip. Good idea. 5. Aftermath/ future. Discount offered more complementary services afterward. There are more Discount shops in more locations. (I sometimes travel a lot.) Who knew ?! Discount Tires has a new, enthusiastic customer. I will be singing their praises to anyone as of now. Thank you to everyone involved. Customer service is not gone forever.

I don't go anywhere else for tire rotations or inspections--not even oil change places--except this…read moreDiscount Tire location. The staff here is extremely knowledgeable about their products and their business, and they're always friendly and professional. I trust them completely with my vehicle. I highly recommend this location over the Rockford location. Excellent service every time!

Pulled off the freeway with a frozen rear caliper. They saved the day by working us in, repairing…read morethe problem and getting us back on the road at a reasonable price. Would highly recommend them.

We thought we had bad springs on our trip from Minnesota to South Carolina. We called BB to see if…read morethey could replace our springs. They said they couldn't but after hearing us describe what we thought was the problem, they insisted we bring the car in because they were worried about a potential catastrophic accident. Then as soon as we pulled in our car alarm started going off for no apparent reason. Once they got the alarm dealt with, they got the car up on the jack, had their guy look at it and turns out it wasn't the springs but something much more minor. They said we were good to continue our travels, but that we needed to get it checked as soon as we got back to SC. Most places would've taken one look at us as out of towners and tried to take us for all we were worth. Not Hadjii and his team. We even tried to tip them and they refused our money. Seriously, if you ever need anything done to your car, I don't care what it is, these are your guys. Honest, knowledgeable, morally upright and thorough. Makes me glad to know there are still some honest folks in this world. Hey, Yelp, you need a six-star rating for businesses like this.

I was going there for some time to get free air in my tires, as it had advertised out front. The…read moreguys would come right out and help me! Very kind. This went on for some time. Recently I went in for air, complaining one tire was consistently reading down on my dashboard. I was concerned! The worker found a nail in it. I was just going to get it fixed then got to thinking these tires are original and have 60,000 miles on them. Maybe I better buy all new tires?! I started talking to the sweet manager and because of their past kindnesses to me, I gave them the sale! They put them right on. I didn't even have an appointment! So far very happy with my new tires, feels like I'm driving on air. I do recommend this place and their workers!!

I went to the location at 3617 W State Street to purchase 2 tires. I was told that they didn't…read morehave the tires needed for my rear, but they had 2 that were cm off and wouldn't affect the ride of my car. Due to time constraint I took the two tires ($498) and ordered the correct ones to be installed upon shipment. But,... Before any of that could happen, I left with two new rear tires and went upon my way. My TPM light was still on, but I figured it would reset soon, then 15m on 90 exprwy my Red Tire Pressure light came on. As I looked for the closest exit, BAM my tire blew. Yes the tire I'd just purchased blew completely off as I was travelling on expressway. I had slowed down luckily, but it could have been a disaster. I called the location and spoke with Clementine. He said I must have done something for the tire to blow. That is unusual. I stated that no I did not hit anything or run over anything and that my light was on right after I left the location. He said I would have to come in to have the car and the tires checked. I did so following day. He showed me my tire and stated that my alignment could have caused it. I stated that was highly unlikely that an alignment would rub a new tire to the point of blowing in 20 min. He stated there was nothing he could do and that he wasn't refunding me. I had initially intended to have the tire replaced, but because of the despicable treatment and the continued accusations that I had been responsible for the tire blowing out. I stated I wasn't comfortable doing business with them and wanted my original tire and spare. He stated he wouldn't do that and I said that the tire has a warranty on it at least for 48hrs, even though I did not purchase the additional warranty. Finally I asked him to call regional manager. He did so. He waited on 4 people after hanging up from the call, and finally came over to state that he would refund me and replace the tires. I do not recommend this location and warn anyone about their practices. I do not believe you get what you pay for. I don't believe my alignment was checked. I don't believe my tire was installed properly. Beware.

We went to this shop for help with a flat tire that we couldn't remove, due to lug nuts being…read morestripped & a bad jack. A young man named " Ernie " offered to help us, as the car was about a mile away, and we didn't have roadside service . So he followed us to our car, used his phneomatic tool to remove the lugs, took off the flat, and put on the spare. We then followed him back to the shop where we bought (4) used tires because none of the tires were good on our car. Ernie never complained ( it was quite cold outside ), he gave us such a great price and took care of this problem completely ! Please stop here if you need a used tire or (4) like we did... I HIGHLY recommend this shop for the kindness, the fairness, and complete professionalism we witnessed today. We are so very grateful for Ernies help !

Fantastic service. Arrived without an appointment, had a slow leak in a tire. The shop was very…read morebusy, but within a couple minutes I was greeted, asked to wait for an open spot - they said it would be just a few minutes while they finished up other vehicles. Had my car in and out with a freshly patched tire in roughly 20 minutes, even after waiting. These guys are efficient, good at their jobs, and eager to fix your issue. Total difference from some of the other local shops. Definitely recommend.

I went to C&S at the recommendation of a friend. I live in another town and needed to do everything…read moreby phone for my mother's car. They were responsive, helpful and were able to complete the service quickly. They were very reasonably priced and very helpful. Thanks, Russ!! Highly recommend!!

I have been a loyal customer for around 30 years, their dad was my original mechanic! The guys have…read morealways been honest and fair with me and I have referred others to them. At times these guys have seen me in a panic, crying and freaking out and they always helped me out. It is nice having someone I can count on for my vehicle needs since the men in my family all live out of town. Keep up the great trustworthy service, I am sure Jr will try his hardest to carry on what you guys have taught him. Thanks for the years of service!

Roger and his staff are fantastic!! We have been taking our vehicles to Lilly Auto for many…read moreyears!!! We are always taken care of, and I appreciate it!!!

Roger is honest, reliable and fair. Very knowledgeable He doesn't try to scam you. If your vehicle…read moredoesn't need something he doesn't try to sell you on it. He'll give his honest recommendation and tell you why. Great service always quick and dependable. Only place we'll take our vehicle.

Matt, Joseph, and the rest of the staff are not only friendly, but they go WAYYY out of their way…read moreto make sure you are taken care of in an expeditious manner. A business like this, run by these kind of people means you get to go about your business with confidence, knowing that the problem you had, will not be a problem afterwards. From the moment you call to the moment you come in, to the moment you leave, you are in part of an experience where a handshake is as good as a contract. Anything spent here, is money wisely invested, in not only your vehicle's safety, but your own ease of mind. Even waiting in the waiting area is an easy thing to do. You can relax there, knowing that when you leave, there is one thing less on your plate that you have to worry about. I'm not about refuting anybody else's rating.. but I can guarantee that nothing is ever done to the vehicle without the owner's explicit consent; and is WITH the owner being advised up front if a suggested service comes with a fee. If they can't help you, they will tell you up front.. and if they can help you, you can be confident the job will be done right the first time.

I had a horrible howl coming from a front wheel. Centerway employees test drove the car and a…read morepleasant young man called and detailed all of the work that needed to be done to repair a wheel bearing. He told me how much it would cost and when it would be ready. Their mechanic fixed the problems, and the total bill, while high, was a little less than the earlier quote. Now the car purrs like a kitten!

My 1998 Ford Ranger had all kinds of minor yet important issues that needed to get fixed asap…read more Marks got me in quickly and fixed everything at a reasonable price! And every person I interacted with was so helpful and friendly!

I took my car to the Alpine location in the beginning of May for an inspection they told me that it…read morewas my transmission that needed to be fixed. They let my car sit before speaking to the warranty company. The transmission got shipped to the auto shop. June 6, but I didn't receive my car back until six weeks after !!!! July 13 with it still shaking and vibrating after they said that they test drove it and it was OK to pick up , unfortunately, that wasn't the truth The motor mounts was missing two of them and it was an obvious with the work they had just done with it being right above the transmission. I had to take my car way out to the other autoshop in Belvedere just to get that fixed. This place is a big joke from the management on now. I wouldn't. recommend this place to a dog !! Especially if you're a girl they will play you like you're dumb