Amazing staff. Told…read morethem I was in a rush speedy and fast Thank you so much!! Definitely will be recommending this staff/location to EVERYONE I know!!

Saturday 9/12 1:45 pm Traveling to Wautoma from Chicago for…read morea contracted gig, my car suddenly started to run out of time, sputtering and making it unsafe to continue on the highway. I called Mavis to see if they had the capacity and was assured that they had time and "bays open." Upon arrival I was screamed at by a technician. After inspection, the auto technician told me that their diagnostic only showed that my driver side heated mirror was not working. I asked them if i could safely drive it and they said their diagnostic did not indicate it was unsafe. I drove it approximately 4 miles on I-39 before the engine ran afoul again. I got the impression that Mavis Technicians didn't want the work. They were rude and I believe they lied to me to get out servicing my auto, putting me, my passengers, and our contracted gig at risk. Last word, Midas has the car and it'll be ready Monday morning.

I was going there for some time to get free air in my tires, as it had advertised out front. The…read moreguys would come right out and help me! Very kind. This went on for some time. Recently I went in for air, complaining one tire was consistently reading down on my dashboard. I was concerned! The worker found a nail in it. I was just going to get it fixed then got to thinking these tires are original and have 60,000 miles on them. Maybe I better buy all new tires?! I started talking to the sweet manager and because of their past kindnesses to me, I gave them the sale! They put them right on. I didn't even have an appointment! So far very happy with my new tires, feels like I'm driving on air. I do recommend this place and their workers!!

I went to the location at 3617 W State Street to purchase 2 tires. I was told that they didn't…read morehave the tires needed for my rear, but they had 2 that were cm off and wouldn't affect the ride of my car. Due to time constraint I took the two tires ($498) and ordered the correct ones to be installed upon shipment. But,... Before any of that could happen, I left with two new rear tires and went upon my way. My TPM light was still on, but I figured it would reset soon, then 15m on 90 exprwy my Red Tire Pressure light came on. As I looked for the closest exit, BAM my tire blew. Yes the tire I'd just purchased blew completely off as I was travelling on expressway. I had slowed down luckily, but it could have been a disaster. I called the location and spoke with Clementine. He said I must have done something for the tire to blow. That is unusual. I stated that no I did not hit anything or run over anything and that my light was on right after I left the location. He said I would have to come in to have the car and the tires checked. I did so following day. He showed me my tire and stated that my alignment could have caused it. I stated that was highly unlikely that an alignment would rub a new tire to the point of blowing in 20 min. He stated there was nothing he could do and that he wasn't refunding me. I had initially intended to have the tire replaced, but because of the despicable treatment and the continued accusations that I had been responsible for the tire blowing out. I stated I wasn't comfortable doing business with them and wanted my original tire and spare. He stated he wouldn't do that and I said that the tire has a warranty on it at least for 48hrs, even though I did not purchase the additional warranty. Finally I asked him to call regional manager. He did so. He waited on 4 people after hanging up from the call, and finally came over to state that he would refund me and replace the tires. I do not recommend this location and warn anyone about their practices. I do not believe you get what you pay for. I don't believe my alignment was checked. I don't believe my tire was installed properly. Beware.

We went to this shop for help with a flat tire that we couldn't remove, due to lug nuts being…read morestripped & a bad jack. A young man named " Ernie " offered to help us, as the car was about a mile away, and we didn't have roadside service . So he followed us to our car, used his phneomatic tool to remove the lugs, took off the flat, and put on the spare. We then followed him back to the shop where we bought (4) used tires because none of the tires were good on our car. Ernie never complained ( it was quite cold outside ), he gave us such a great price and took care of this problem completely ! Please stop here if you need a used tire or (4) like we did... I HIGHLY recommend this shop for the kindness, the fairness, and complete professionalism we witnessed today. We are so very grateful for Ernies help !

Fantastic service. Arrived without an appointment, had a slow leak in a tire. The shop was very…read morebusy, but within a couple minutes I was greeted, asked to wait for an open spot - they said it would be just a few minutes while they finished up other vehicles. Had my car in and out with a freshly patched tire in roughly 20 minutes, even after waiting. These guys are efficient, good at their jobs, and eager to fix your issue. Total difference from some of the other local shops. Definitely recommend.

Always used this shop and loved them until last 2 yrs..now a young Asian girl is working the…read morecounter and running scams..she thinks people are stupid? I was told last time that they only had 1 tire to fit my van...she showed it to me...the tire was bad!!!! Miraculously a different brand was on my van and was chartered the same premium for a tire that didn't exist...the time b4 I just wanted a alignment done while waiting for my new tires,she tried to bullshit me that the new tires would throw out the alignment...b.s..new tires only change ride hieght...I lived this place b4 miss scam artist came along...hey fire her I will come back..but not until then

Called around & was quoted $160-220 to mount/balance 4 new tires, called these guys & quoted $80 &…read morethats what I paid! I was in/out in about half hour & the receptionist was very kind. I'll definitely be back & recommend to others :-)

My 1998 Ford Ranger had all kinds of minor yet important issues that needed to get fixed asap…read more Marks got me in quickly and fixed everything at a reasonable price! And every person I interacted with was so helpful and friendly!

I took my car to the Alpine location in the beginning of May for an inspection they told me that it…read morewas my transmission that needed to be fixed. They let my car sit before speaking to the warranty company. The transmission got shipped to the auto shop. June 6, but I didn't receive my car back until six weeks after !!!! July 13 with it still shaking and vibrating after they said that they test drove it and it was OK to pick up , unfortunately, that wasn't the truth The motor mounts was missing two of them and it was an obvious with the work they had just done with it being right above the transmission. I had to take my car way out to the other autoshop in Belvedere just to get that fixed. This place is a big joke from the management on now. I wouldn't. recommend this place to a dog !! Especially if you're a girl they will play you like you're dumb

brought my 2000 tundra SR5 v8 4.7 in for a alignment on 17Febuary2025. when I arrived there I was…read moregreeted with just smiles and a great attitude by Brittany. While the mechanic was working on my truck he came in the waiting room and asked me to follow him where he pointed out potential problems on my front end. He also stated that there might be problems with my camber bolts being seized. After all was said and done my truck was done, the camber bolts did move, and everything was tight and aligned. I will only go to them for any of my truck or other car needs. IF YOU GO HERE YOU WILL NOT REGRET IT! Thank you so very much all of you at Rays Alignments!

Nothing but good things to say about Ray's Alignments. I have received new tires and a tie rod…read morereplacement here as well as routine tire alignments and rotations. The team is very knowledgable and perhaps more importantly, honest - and I love being able to support a family-owned business. Automotive repair can be intimidating and complicated, so finding a place you can trust is a significant thing. I've had my fair share of experiences at other shops where I feel like an annoyance for asking "stupid" questions. Not here! I am so thankful for the extra time and patience taken to explain things to me, and for their quality work. Thanks Ray's!

Tuve una excelente experiencia en Xperts Auto care. Desde el primer momento me atendieron con…read moreprofesionalismo, honestidad y mucho conocimiento. Me explicaron claramente qué tenía mi vehículo y no intentaron venderme cosas innecesarias, algo que hoy en día es difícil de encontrar. El trabajo fue rápido, los precios justos y mi carro quedó funcionando mejor que antes. Se nota que realmente se preocupan por sus clientes y por hacer un trabajo de calidad. Si estás buscando un taller mecánico en el que puedas confiar, Xperts Auto care es el lugar indicado. ¡Totalmente recomendado!

Customer service was horrible. I needed a bearing pressed on to an axle shaft and they didn't…read moreunderstand so I went to bring the parts in which are heavy. They had no parking available so I parked on the side of what I thought was the front out of the way. Brought my parts over to the overhead doors for them to tell me to go around. They had no disabled parking spots since I'm a combat vet and can't walk far carrying heavy items I need to park as close as possible. So I drove to the other side parked in another non existent parking spot as they are alll full. Again all parking spots are fullll!! I limped with the parts in both hands to the door to get stopped by an employee. "You can't park there." I told him I had no where else to park and can't walk far . Was then told "well you're walking right now ". I told him there was no parking and that I was disabled . which he replied --so? So I just said I'll go elsewhere.

I went to C&S at the recommendation of a friend. I live in another town and needed to do everything…read moreby phone for my mother's car. They were responsive, helpful and were able to complete the service quickly. They were very reasonably priced and very helpful. Thanks, Russ!! Highly recommend!!

I have been a loyal customer for around 30 years, their dad was my original mechanic! The guys have…read morealways been honest and fair with me and I have referred others to them. At times these guys have seen me in a panic, crying and freaking out and they always helped me out. It is nice having someone I can count on for my vehicle needs since the men in my family all live out of town. Keep up the great trustworthy service, I am sure Jr will try his hardest to carry on what you guys have taught him. Thanks for the years of service!