1. Tochihuitl

    1. Tochihuitl

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    10 months ago

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    The Orange County Interlocking Paver Co

    The Orange County Interlocking Paver Co

    4.9
    (133 reviews)

    I forget who came to our door, but OCIP was doing work in our neighborhood and we got a quote for…read morework we wanted done. A few months go by and our old backyard fence was in the final stage of falling apart so we contacted Alex (aka turtle) who provided the initial quote for us and he came back out and gave us the final numbers and all. We ended up getting the whole backyard wood fence taken out and a new vinyl fence installed. Chris the project manager was always in communication with us and his foreman Ivan was always on site and answered any questions we had. Couldn't be more pleased with the result, would recommend them to anyone.

    I'd caution anyone from placing too much weight on this company's high rating, as my recent…read moreexperience involved a last-minute cancellation, poor communication, and ultimately being ghosted. I originally connected with them through Thumbtack for a sizable project and scheduled an appointment for Thursday, June 4th at 11:00 a.m. The appointment was canceled just 20 minutes before they were due to arrive. To salvage the opportunity, the salesperson, Chris, texted me and offered to come the following day at noon instead, along with a 5% discount for the inconvenience. I rearranged my schedule twice to accommodate them during what was already an exceptionally difficult time, as I was preparing to say goodbye to my 16-year-old dog that weekend. Chris did arrive on Friday as promised, but a week has now passed and I have received neither a bid nor any follow-up communication from anyone at the company. Shortly after the appointment, their Thumbtack profile was also removed or hidden. While I can't say why, the timing was odd, as it prevented me from leaving a review on the platform where we originally connected. I've uploaded screenshots with this review documenting the interaction, including Chris's last-minute cancellation, his offer of a 5% discount, and the Thumbtack notification showing the company was no longer available on the platform. If reliability, communication, and follow-through are important to you, I would recommend looking elsewhere.

    MC Landscaping

    MC Landscaping

    4.4
    (197 reviews)

    We had an amazing experience with McLandscape from start to finish. They were incredibly…read moreprofessional, attentive to our needs, and truly helped bring our vision of a backyard oasis to life. We received four different estimates, all in a similar price range, but what set McLandscape apart was their exceptional customer service. Their attention to detail and commitment to clear communication throughout every stage of the project made all the difference. We always felt informed, heard, and confident in the process. The final result exceeded our expectations--we absolutely love our new backyard! A special shoutout to Leo, the foreman, who was a huge plus throughout the project. He was always available, responsive, and made sure everything ran smoothly. We highly recommend McLandscape to anyone looking for quality work and a team that truly cares about their clients.

    I am fond of saying you can tell the quality of a company by how they respond when things go wrong…read more tl:dr; in the case of MC, the answer is not at all. Here are all the things that have gone wrong: I discovered the hardware they used for my lighting and my sprinkler were the base models, despite paying top doller. The owner lied on google maps claiming they put in a higher system. I posted pictures of the base models. No reply. I had to buy after market not so great adapters to get smart access to my lights and sprinklers. They put a chip in my pony wall while installing (years ago) and promised to come back to fix it. They never did. I recently found out from a neighbor who sees a part of my yard I normally don't that I have a sprinkler that is just pouring onto the walkway. That was a few days ago and I haven't had time to look at it. A good company would come out and fix it for me. Given how they haven't fixed anything else yet, I'll have to fix this myself or pay a reputable company to take a look. Half of my lights don't work. Again, I have zero hope that they will repair the lights. I had to replace nearly every plant they chose because it either didn't match my plans or because they weren't suited to the climate here and didn't survive (lest you blame me, every plant I chose to replace it with is thriving. How do you choose plants that can't survive in a region where everything survives?) The owner said on my google review that he had tried to reach me "several times" and I told him not to call.... I have been begging for them to make these things right for years.. I have had no calls. I figured out he was probably calling the wrong number and the person kept telling them that and finally said to stop calling. I sure as hell didn't say it. I would still like them to come fix the pony wall, the lighting, and the sprinklers, and make it right that I paid thousands for plants that had to be replaced within a year. Instead, they are resting on their mostly high reviews figuring mine will get buried and no one will care. Which is why I'm on yelp now as well as google. Here's what you can learn from the reviews. When things go right, MC is great. I do love the layout they created and the work by the actual workers. They were diligent and hard working. The price was high but fair given the amount of curved pavers I had in the plans, it seemed reasonable. (This is assuming there weren't so many problems.) But if you have an issue with them, good luck. Years of me leaving voicemails and reaching out to no avail. They knew about the pony wall before they even finished the project. There is ZERO excuse for not fixing that before they were done. Now years later, any work won't match well. I'm just livid at this company. 75 grand and this is how I've been treated. Unreal.

    Tochihuitl - landscapearchitects - Updated July 2026

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