Terrific local business-- and people! Heyer's is a family-owned hardware store in the old sense of…read morethat term: from the owners on down, everyone there is either actual family or treated near enough that way. You'll more than likely be dealing with one of the owners when you need some help finding a part or figuring out a problem, and they'll help you until things are all figured out. Ed remembers just about everyone's name, and he can recollect all your household projects for years to come as he asks how they turned out or are holding up. Could not find a better place to solve household problems in this day and age.

This used to be a friendly, helpful store. And I should know because I've spent a lot of money…read morehere! I went in today to purchase paint and a whole bunch of other things. The first omen was seeing a man with no mask on. There is a state requirement about masks.. If you are going to post signs about wearing a mask, enforce it! No one was at the paint department, so the woman at the check-out register announced on the P.A. for assistance at the paint department. After waiting 10 minutes, I left. And the store was not busy at all! I had planned to buy the items on my long list while the paint was being mixed. I doubt if I'll go back. This used to be one of my favorite stores. It seemed like there were always friendly, usually older, men ready to assist or answer any questions. It's changed. And not for the better.

Rip off. DEI management. lol. The current manager couldn't tie his own shoes , yet alone help you…read morewith customer service. The team can't even keep simple inventory logged correctly nor help with customer service. Rip off prices and dirty store as well, dirt in corners everywhere. Negative stars for Lowe's. Go to Harbor freight it's all china junk anyway. Slave made everything with huge markups.

Truly substandard in many ways. A careless delivery dented front frame of a patio chair,but wicker…read morewas already unready unraveling from the front frame, then because it was ordered from the website and not the local store. A return was complicated by the fact that it was purchased from the website and not the store. It was first suggested that we should be happy it was such a good price, then it was suggested that we needed to work with the manufacturer; a replacement couldn't be ordered until until the original was picked up and a refund given only when delivered back to the store

friendly service, very helpful in finding what you need. Handy location in this small town!read more

From the owner: Hours of Operation: Monday-- Saturday: 8AM-6PM…read moreSunday: 8AM-5PM

I had to make a last minute run into HF, I was in such a rush I was about to spend over 300 dollars…read morein tools I didn't need, the manager Jake took his time with me after hours to show me what tools I needed and how to resolve my situation. Very great people!

In the past I always had a good experience with H.F. products and service…read more Unfortunately after how I was treated today, I will no longer be back! The store manager (Michelle) charged a 20% restocking fee ($160) because I was returning an unused generator instead of exchanging it. (I preferred to exchange it, but they didn't have what I need) When I purchased it 3 days ago nothing was said about a restocking fee, ONLY that it cannot have gas in it if returned. The back of the receipt says "some items may be subject to a restocking fee". Some?? What items? Being so vague, this tells me it's up to the manager. Michelle complemented me on how well it was repackaged and that I could teach other customers how to do it right. She verified that there was no gas and that everything looked great. But sadly that still wasn't enough. She wouldn't negotiate and still charged the $160 return fee. Thanks but NO THANKS Michelle!! Your customer service skills are SEVERELY lacking! #BadManager