Tom was wonderful. He showed up as promised. He got the mower working in less than 5 minutes…read more Determined that the snowblower needed a new carburetor, ordered it on Amazon using my phone and account ( with my permission of course). Came back and installed it. Then got my riding mower running. He charged a very reasonable amount especially considering he doesn't live in Rockford Overall I would recommend him with no reservations.

Cleaned Carb on Troy Bilt 2420. Changed oil. Using Ethanol Free Gas now. Came next day noon. Very…read morereasonable price. Call him. Running Great!!!!

WOW!!! What a top notch shop! I took my Toro self-propelled mower to J&M and they diagnosed the…read moreproblem on the spot, fixed it, had me test it, and I was on my way. I read a lot of different small engine repair company reviews and called around to get input and pricing. Riley at J&M spoke with me on the phone. I told him I thought my mower was hydro-locked and needed to be checked out. His knowledge of small engines was so helpful. Not only did he fix my mower, he explained to me what was wrong and why it happened. Not many shops would go that far to spend time to explain things. THIS is the ONLY place I will bring my mower or snowblower to be serviced. They really understand engines and go out of their way to take care of their customers. Thank you J&R Small Engine Repairs for your knowledge, honesty, fairness in pricing, and outstanding customer service! I'll be back!!

I had an issue with my Cub Cadet tractor and decided to call a local shop. I am so glad I did. Josh…read moreand his son are very professional and responsive. They had issues trying to source the problem and after countless times trying to get answers from the manufacturer, they had figured it out. Tractor is running good as new! I would highly recommend J&M Small Engine Repair inc. Eric J.

He did not do pick up services. It he gave me two phone numbers. It worked out very well. I…read moreappreciated him referring me to proper places. He sounds professional & nice.

I did a search online for a place that could repair my snow-blower. I called a couple of places and…read moregot quotes based on what I felt was wrong with it (worn auger belt). Both places estimated repair costs at $250-350 to change out the auger belt which included pick-up on the snow-blower. They estimated it would take at least a few days. Then I call Leroy's. The manager, Rick asked me to send him an email with my address and a picture of the sticker with model number. He responds that they can pick it up the next day (Tues) and that I'd have it back by Wed. They come get it Tues at 9am....and have it back to me by 12:30 the same afternoon. They also adjusted one of the brake releases for me too. Total bill was only $148 with door-to-door service. I'll recommend these guys to anybody who needs work on their snowblowers or lawn equipment. Absolutely fantastic service at a great price!

I bought my zero turn Toro there and thought it best and most convenient to have them service it…read more Agree wtih others - blamed thick grass for snapping a "new" belt they installed. Then very rude and yelled at me too. I will never go there again

Brought two trailer tires in for mount and balance. tires purchased elsewhere. I foolishly didn't…read moreask how much they charge to mount and balance. It's always been a nominal fee when I've had it done at other places in the past. $89.70 out the door! I thought WOW!, I must be out of touch with the market. paid and left with my tires. It was bugging me after I left so I called Firestone to double check their cost. QUOTED $35 for two tires out the door! Same service. R. J. Daniels charged me more than double the market (I called to verify that I was charged correctly) because I bought the tires elsewhere! Trailer tires! REALLY??? I'm also a previous customer TERRIBLE POLICY. They lost a customer forever. Rude and Surly woman who is supposedly an owner working the auto service counter to boot. NEVER AGAIN

I cannot express enough how great these men were. Thought my pump was going out they came the same…read moreday I called turns out all I need was air in my holding tank.. Thank you Chris for everything You want a honest company, call these guys

Our well pump went out on Labor Day weekend. Called Chris he got back with me right away. He was…read morecamping with his family. He asked if I could get by till the next day. I told him I could. He gave me a suggestion of hooking up to my neighbors outside connection until he could get there. It worked perfect. Chris was here the next morning. My new well pump works great. A+A+A+ John C

After bringing my Toro snow blower to my regular service company (sorry, I don't feel comfortable…read morenaming), I was told that I had damaged the scrapper bar and it was too bad to fix. I took a chance and stopped in to Greg's for a second opinion. He shook my hand and said he'd have a look. He did look and said yep .. damaged the scrapper bar and the paddles but he could fix it. One day later his staff person calls to say it is done and they delivered to my home. Just in time for the next snow. Run's like new now. Thanks for saving me from tossing out a working blower!

If you are going to use Greg's, be sure to get an estimate of the repair costs up front. I made the…read moremistake of not doing that. I called Greg's about repairing a broken front-wheel drive cable on a Toro Recycler. I was told over the phone it could be repaired and that it was a simple fix. When I got the mower back nearly three weeks later, I was hit with a bill for $310 and change, more than half the cost of a new mower, same make and model. The bill included several miscellaneous charges that I never authorized. Nor was I ever contacted about whether I wanted those additional services performed. The additional charges: oil change, new spark plug, air filter, blade sharpening, and new wheels. When I take my car into be serviced for one problem and the mechanic finds an additional problem, I am contacted and asked whether I want the additional work performed, and I get a cost estimate. No assumptions are made about what I am willing to pay for. In this case, if I had known the total cost of the repairs to be done, I would've declined having them done and looked into a new mower. Granted, Greg's did reduce the bill by $50 after I expressed my displeasure with their lack of professionalism, but the repair costs are still slightly more than half the price of a new mower. When using Greg's be sure to get a cost estimate up front and spell out the work to be done.