Terrific local business-- and people! Heyer's is a family-owned hardware store in the old sense of…read morethat term: from the owners on down, everyone there is either actual family or treated near enough that way. You'll more than likely be dealing with one of the owners when you need some help finding a part or figuring out a problem, and they'll help you until things are all figured out. Ed remembers just about everyone's name, and he can recollect all your household projects for years to come as he asks how they turned out or are holding up. Could not find a better place to solve household problems in this day and age.

This used to be a friendly, helpful store. And I should know because I've spent a lot of money…read morehere! I went in today to purchase paint and a whole bunch of other things. The first omen was seeing a man with no mask on. There is a state requirement about masks.. If you are going to post signs about wearing a mask, enforce it! No one was at the paint department, so the woman at the check-out register announced on the P.A. for assistance at the paint department. After waiting 10 minutes, I left. And the store was not busy at all! I had planned to buy the items on my long list while the paint was being mixed. I doubt if I'll go back. This used to be one of my favorite stores. It seemed like there were always friendly, usually older, men ready to assist or answer any questions. It's changed. And not for the better.

Nice people. Helpful. Chillest kitty cat on the planet. (Yelp says this needs to be longer)read more

Place is great. Always has the bolt or nut I'm looking for. Located in Western Racine County, which…read moreis primarily a Right leaning area, this business does not bow to political pressure or scare tactics. They make keys, rent equipment, and even have a beer store connected to it. If you want to go support Bog Boy Box John Menard, be my guest, but be prepared to be accused more than once of shoplifting and damn u if you don't wear that useless mask. I support this Ace. Good place, good people, good product.

Living in a small town has its perks and going to Ace is one of them. Recently needed help with an…read moreair compressor hose and adapters. Jerry was absolutely amazing, patient, personable, friendly and just overall awesome!! Cashiers are always friendly, store is always clean. They do run good deals as well on seasonal stuff. Love they carry Yeti, Stanley and Owala products too! One stop shop!

Being new to Twinlakes all the employees have been extremely helpful! I give the store a A+read more

Needed help finding a replacement bolt for a bicycle fender. Staff was very helpful in finding…read moreexactly what I needed and matching with a replacement. It's not the biggest ask of a hardware store, but they had what I needed, were friendly, and it was a quick and easy visit. Thanks!

Like the neighborhood Ace Hardware stores that I used to depend on when I was younger. Helpful…read moreworkers who don't run away from questions like at Menards or Home Depot, though the inventory is lower than the big box stores. Great deal on soil from compost, good deal on bulbs for Fall planting, and I got help to replace a toilet seat. Turns out there are only two common shapes for toilet seats, and replacing a broken one isn't hard at all. I did it without even a You-Tube video, but I did get a helpful Ace Hardware worker. Plenty of parking.

Not many workers around to help you . When comparing to Home depot they ask you if you need any…read morehelp and they're so friendly to assist you . I used Menards pick up yard to pick up my order . The worker went to get my order to put in my truck and never smiled , you could see he was crabby and mad about something . When he was down loading my truck never said thank you for my business and road off on his fork lift . What I am surprised about his Menards never responds to any of the reviews. that tells you they're not really into customer service

The store is back to normal as far as not wearing a mask; although, service is slow, and hardly…read moreanyone is around to assist you. The prices are pretty reasonable, and the 11% rebate is extended. Lines are always long and understaffed. Other than that, I only shop here for necessity, not the customer service.