Not many workers around to help you . When comparing to Home depot they ask you if you need any help and they're so friendly to assist you . I used Menards pick up yard to pick up my order . The worker went to get my order to put in my truck and never smiled , you could see he was crabby and mad about something . When he was down loading my truck never said thank you for my business and road off on his fork lift . What I am surprised about his Menards never responds to any of the reviews. that tells you they're not really into customer service read more

The store is back to normal as far as not wearing a mask; although, service is slow, and hardly anyone is around to assist you. The prices are pretty reasonable, and the 11% rebate is extended. Lines are always long and understaffed. Other than that, I only shop here for necessity, not the customer service. read more

I. Was into. Menards today. And while I was in the check out line. The checker a young teen or 20 something year old said. And I quote. I don't understand. How a woman can forget the stuff she paid for I am not from the area and thought this was un precessional and rude I said. Maybe. She has a disability. He said. No she has Kids This was very disrespectful. If I had the time. I would have. Talked to management read more

Someone from upper management needs to contact me! I'm not going to air your dirty laundry on social media! Since I figured out I was dealing with the store manager I was in total disbelief.....Mary! She explained to me about five times that her helping me is not usually done and she could get fired for helping me by duplicating my receipt. I just spent close to $10,000 at Menards for my kitchen cabinets and lost the receipt for another purchase of about $4-500 since I used my rebate to purchase she can't help me! Then did but treated me like a child......saying I'm not supposed to be doing this.....not friendly. Not the first incident of attitude in your store but by the reviews I understand. Your management team doesn't! Close the sore or get new management! read more

By far the word Menards in the system Workers are rude and not helpful. Security is extremely rude. Doors for the garden center are never open. Find another one to go to. read more

I would give a negative star if I could. not my normal menards, but stopped in to grab some thing to finish a couple projects. first off I went to paint. chose my color, got the paint and waited by the counter for what felt like forever. chatting with another customer who was more irritated than I waiting for help. she went to flooring to find someone. I went to the two gentlemen that I could see from the desk talking. They made iContact with me several times, but never came to help anyway, they paged somebody else to come and help by the time they got there. We had been waiting for over 30 minutes.. the young lady who came moved at sloth speed, so after waiting another 15min I told her I was going to run to a dideferent part of the store for suppliea. grabbed what I need for the shelves I was going to put in. wanted sturdy but didn't want to break the bank, so I found a reasonable priced bracket. when I checked our Rachel bracket rang up at twice the amount. the cashier I had followed protocol and asked for a price check. I was surprised when they said the pricing was correct due to the fact that there were more in its place, and nothing similar around priced at that amount. had her take them off and finish transaction. pretty upset that I had to stop again I decided to go back and check again. this time I took a pic, and grabbed what was in the spot. went to a manager showed her told her that were was nothing around for that price, and that I grabbed again what was in the spot. AGAIN she asked for a price check. I told her someone was already sent there, they apparently were not honest, and told her here I took a picture this time. she still sent someone they still said that they were priced correctly. at this point I will admit I lost my cool cause I was late to pick up my kid. . read more

While shopping at this store I pulled my mask down to catch a breath since I have asthma, there was nobody in the isle I was in and was about to pull it back up to look for someone to help me when an associate walked past about 10 feet away from me. She stopped, turned around, told me I needed to have my mask on and walked away. I get it, the mask is important, but what irritated me was the fact that she never even bothered to ask if I needed assistance. read more

Trying to find help is the first task after that Asks the paint department employees to tint a primer and they will have the hardest time trying to figure it out until they tell you that they can't do it because they can't figure it out and no one else knows how to do it either useless. read more

Not much to say most Menards are standard in what they carry and how they are set up. They are a clean store over all and not as crowded as say going into Racine. They handle a wide variety of items and they usually are cheaper then walmart on most things and are usually are go to store first. They are starting to carry more and more food items and sometimes find some really good deals here. Its hard to find help sometimes clerk seem to hide well .Otherwise its a great store overall usually well stocked. read more

Like others have said "It is what it is". But what it is isn't all that bad. Try some of the other big box building supply stores and you will come to appreciate Menard's niche. Prices are consistently the best around but you do need to watch the quality, it varies ( a lot ). Often the quality of your shopping experience is determined by the sales associate you draw. A significant number either aren't trained or don't care. There are many, however, who do know their stuff; remember their names and when they work ! Over the years Menards has been my "go to" store. I don't expect absolute perfection and look at it as the best out there. I have used their "special order" option often and it works. Their on-line site is complete, accurate, and has saved me countless hours of searching. read more

I was at the store in Burlington Wi on Friday Sept 4 2020 around 1 PM. I have a medical condition and can not wear a mask. I went thru the whole store and even asked for help in two areas and no one said anything about a mask. As I was checking out the clerk said I could not check out without a mask. I was wearing a tag explaining my condition. I asked for a manager and then the clerk starting checking me out. The "owner" as he called himself, TIM said I can't check out and asked me to leave or he would call the police. I told him to call but he did not. He did follow me out to my car. If Menard's reads the warnings from the CDC, people with lung conditions SHOULD NOT wear a mask. read more

It works - it's a Menard's. Normally have what I need and it's a quick in and out. Some of their stuff is very cheap in quality but in the end you get what you pay for so..... read more

theres not much to say. every menards is pretty much uniform. same asiles same deals. im stumped for words. the store is big so theres not many people around if you need help finding something. the thoughts are like does anyone work here? tip if you want cheap koss headphones come here. read more

purchased 3 froth-pak 200 spray foam insulation kit to seal box sills in basement of house. The amount of coverage advertised on box is 200 sq/ft x 1 inch thick. You will be lucky to half of that coverage per kit. I would recommend hiring a professional. The cost will be similar and it should get done without you getting dirty. Very disappointed. read more

So on Friday I made a large purchase. I realized when I got home, I had forgotten an item. I immediately called and they said it was there, and to just come in with a receipt. I offered my name but they said I would be fine. I returned to the store on Saturday - I live about 30 minutes away- to pick up my $8 item I had forgotten. Immediately, the person at the service desk goes to watch the cameras. Ummm what? She didn't even let me explain the situation. She came out to tell me that I had the item in my cart when I was at the register. No shit Sherlock, I paid for the item. I tried to ask if she seen if I left it in my cart in the parking lot. She didn't even listen just said she can't help me. I ask to speak to a store manager. He doesn't even acknowledge me. He goes to watch the camera and she comes back and gives me a refund. Not my item. No apology. Just blatantly is rude and continues to ignore me at this point beyond giving me a refund. I'm sorry I didn't drive to the store twice for an $8 item to not get my item. I'm not sure why they decided to treat me like I was a liar or thief, but it was beyond rude and uncalled for- especially since I had two employees verify my item was there the day before. I've never been treated this poorly by associates. read more