Reading some of the poor reviews, they were just exactly what I experienced this morning. Poor…read morecustomer service and of course, I wasn't too thrilled - threatening me to go to jail after I asked for my receipt back after they refused to accept my return. He approached to my face - had to tell him that it stinks when he came close to me. They just lost my business and now, I understand why this place is so quiet. Rarely see more than 2 customers. I shop Ace Hardware TNT - top notch customer service!

They don't wear masks here. I've gone in several times and seen the main people up towards the…read morefront mask-less.

Terrific local business-- and people! Heyer's is a family-owned hardware store in the old sense of…read morethat term: from the owners on down, everyone there is either actual family or treated near enough that way. You'll more than likely be dealing with one of the owners when you need some help finding a part or figuring out a problem, and they'll help you until things are all figured out. Ed remembers just about everyone's name, and he can recollect all your household projects for years to come as he asks how they turned out or are holding up. Could not find a better place to solve household problems in this day and age.

This used to be a friendly, helpful store. And I should know because I've spent a lot of money…read morehere! I went in today to purchase paint and a whole bunch of other things. The first omen was seeing a man with no mask on. There is a state requirement about masks.. If you are going to post signs about wearing a mask, enforce it! No one was at the paint department, so the woman at the check-out register announced on the P.A. for assistance at the paint department. After waiting 10 minutes, I left. And the store was not busy at all! I had planned to buy the items on my long list while the paint was being mixed. I doubt if I'll go back. This used to be one of my favorite stores. It seemed like there were always friendly, usually older, men ready to assist or answer any questions. It's changed. And not for the better.

Home Depot Lake Geneva WI YOU CAN DO BETTER!…read more Crap for sale in handicap parking spaces, a long wait in line at self checkout, then receipt paper is empty.

Ollie, Sig and Steve are all amazing...actually, anyone I have ever asked for help has been - but a…read morefew days ago, they knocked it out of the park! Ollie tried his very best to help, but needed "reinforcements" and Sig came to the rescue! While the part I needed was not available, they quickly came up with a second option that worked perfectly! Service with a smile, a laugh and complete satisfaction! Shout out to Steve in paint for always being so kind, helpful and knowledgeable. He is awesome! It might be a "big box" store, but the employees show that "small town" family friendliness always!

The people working here are quite knowledgeable and helpful. They have what I need at fair prices…read more I love being able to purchase a couple of bolts, washers, and nuts without having to purchase a whole package. I highly recommend this store.

Refused to refund for standard filter product they always stock even with receipt because outside…read moreof return. Not good treatment of Ace rewards member. Two items I purchase at other Ace locations not carried. Will continue to shop Ace. Just not in Delevan

First visit: We brought in a $65 power inverter from Ace Hardware with a red cable cover that had…read morebecome detached. We took it to the "repair" guy at the back of the store. He took it in the back for a few minutes, then came back out *laughing* and said when he went to put the red cable cover back on, the black one on the other cord came off, so supposedly, he now had to shorten that one, too. $6.45 for the repair. Granted, I'm glad it wasn't more than that, but it was still more than repair was worth. Second visit: The black cable cover had become detached again. We took it to the back (repair) counter again, and the guy who waited on us *this* time ended up taking the cover completely off and slapping on some black electrical tape in its place. Do NOT come here for any electric equipment repairs!

Best experience EVER at a hardware store. Bob, a very friendly, personable, knowledgeable man went…read moreout of his way to help me with my situation, suggesting an even better alternitive for what I came in for. Friendly and with a great personality Bob, who I never met before my visit, made me feel like I was at a friend's home and not at a hardware store. I consider him to be a very valuable asset to Dunn Lumber and because of him I will return in the future.

Truly substandard in many ways. A careless delivery dented front frame of a patio chair,but wicker…read morewas already unready unraveling from the front frame, then because it was ordered from the website and not the local store. A return was complicated by the fact that it was purchased from the website and not the store. It was first suggested that we should be happy it was such a good price, then it was suggested that we needed to work with the manufacturer; a replacement couldn't be ordered until until the original was picked up and a refund given only when delivered back to the store

Do not do any installation services with Jason Liss at this location as he will ghost you as soon…read moreas they get the money and signed contract. When issues arise he will not reply to anything as well as their support center won't as well. For those that are interested I can provide all of the documentation of them not replying to my inquires over the issue that came up.

Terry is great at matching paint. I had to repair a ceiling and wall due to a leak but I did not…read morehave any of the original paint. Terry was able to perfectly match the paint from a small sample. This saved a lot of work and expense. Also, Valspar paint is really good quality. It blended perfectly. The repair is invisible.

Great small business, you can get pets supplies hardware plus all the services that are so hard to…read morefind : screen repair, keys, knives sharpened. This is great local business.

A newer addition to downtown Rockton, HOME has gifts, candles, bedding, stationery, baby gifts and…read moremore. The vibe is a little more modern than some of the nearby shops. There's more goin on in Rockton now, and you could totally spend an afternoon in Rockton shopping now, followed by wine at After the Vine. Downtown Rockton shops do a Ladies Night on Thursday late and various holiday events that HOME participates in.

From the owner: Specialties: Home Decor, Gifts…read more Products: Antiques, Bedding, Candles, Cleaning Supplies, Collectibles, Florals, Furniture, Gifts, Jewelry, Kitchen Supplies, Lotions, Nostalgics, Primitives, Rugs, Soaps, Vintage Items, Wall Art, Boutique. Brands: Beekman 1802.