No purchase made with this business but I appreciate their responsiveness and answers to all my…read morequestions. overall good communication!

Great product and great customer service. My wife and I love our new entry door. Highly recommended.read more

Great price, excellent service and installation and followup. Highly recommended. They installed 15…read morewindows quickly, but did not leave until they insured everything worked perfectly.

Fidel, Manny and Lenny did an amazing job providing us with a new front door…read more , frames and locks. They are very proud of their skills, and we couldn't be more pleased!

The estimate price for repairing my windows is more than the replacement price I got from other…read morewindows companies, and the estimate price for replacement of the windows is more than double than what I got from other windows companies. Stay away from this company if you don't want to be ripped off!

I recently hired Ardmore Windows and Doors to replace 18 windows in my home, and while the sales…read moreprocess started off strong, the rest of the experience was incredibly disappointing. To begin with, the sales representative was punctual, knowledgeable, and thorough. He clearly explained all the window options and helped us choose the style we wanted. Unfortunately, that is where the professionalism ended. One of the most alarming issues occurred during installation: a window was either dropped or thrown from the second floor onto my front lawn, where it shattered. The crew made no attempt to clean it up. I only discovered the shards the next day while outside barefoot with my toddler. I spent hours picking up tiny pieces of glass myself. When I raised this with the project manager, he didn't apologize or show any concern--he simply offered $100 off for my "time." Beyond that, the overall project management and execution were riddled with issues. I had to review the order sheet at least ten times because the company repeatedly made mistakes--wrong quantities, wrong styles, wrong hardware. Even after all of that, the final order was still incorrect. I requested that the new windows match the existing styles (e.g., 6 over 1, 8 over 1), yet this was ignored, and we only realized the error during installation when it was too late to correct. They also installed two top sashes in one window and acted as if this was normal. Their explanation was that "owners ask for ridiculous things sometimes," so they didn't question it. This was the only window of the 18 installed incorrectly, yet I was the one who had to push to have it acknowledged. The hardware situation was equally unprofessional. They installed mismatched pieces--gold locks with nickel lifts--because the hardware we selected was "out of stock," but they never told us. When we asked for replacements, they simply handed me a catalog and told me to choose new ones, offering no guidance, even though only one alternative actually worked with the holes they had already drilled. Another major issue involved the window screens. I requested screens for all windows in the original estimate, and this was clearly documented. Despite that, no screens were installed. Their excuse was that "homeowners don't often want to open their windows." After the mistake was pointed out, they installed makeshift screens that don't fit properly and are extremely difficult to remove and replace--clearly not the correct screens for the windows we purchased. The job, which was supposed to take a few days, dragged on for weeks due to unfinished work, installation errors, and repeated reorders caused by their own mistakes. Some of the work is still unfinished. I would not recommend Ardmore Windows and Doors to anyone. Unless you want to act as your own project manager, clean up after the crew, and still end up with results that don't match what you paid tens of thousands of dollars for, look elsewhere.

We would highly recommend Dura-Plex if you are in need of siding, windows, doors or front porch…read more During the planning phase of our project they spent a great deal of time with us explaining the differences between materials and style options. They provided a computerized mock up of our actual house so we could see how it would look upon completion. The owners and/or employees were at our home everyday as scheduled. They were professional and respectful. We could not have asked for better craftsmen on each phase of the project. We are extremely satisfied with Dura-Plex's informative assistance with the initial design, the building materials, and craftmanship. We will be using Dura-Plex again for our future projects and highly recommend them.

I have had several projects done by DuraPlex over the last 30 years. The company (family) are…read morewonderful to deal with. I find them honest and trust worthy, their products are all of great quality and reasonably priced and offer very good warranties. Their customer service is outstanding; show up when promised,listen to and responds to every concern. They will be the first I call for my next home project

We wanted to upgrade our front entrance door. The entire experience with Dave and his crew was…read moreextremely positive. Total chill vibe but very professional. Dave did not give a hard "sales pitch". He just told the facts, presented us with images and said we could start as soon as we wanted. The cost was very affordable for a very high quality product. We are extremely satisfied with the beautiful result. I would highly recommend Dave and his crew from DOORS AND MORE.

I do not recommend this business…read more The owner Dave never once came to my home. He relied on me for measurements. I told him I didn't trust myself but he said it's a standard measure. And as u suspected the door was delivered to short for the opening leaving his installer to build a false trim. My walls were scratched and dented during delivery. Dave was made aware the install was on the 2nd floor. The door is an extremely heavy door made of 100% metal. I was shocked when Dave didn't show up for the installation. To date I never met Dave. The door handle was not installed properly. There are screws missing so the handle and back plate shifts every time you open and close the door. My husband and I called and texted several times but Dave never responds. I have never done business this way before. Dave was not easy to work with. I'm still waiting for a response to fix the handle. The door was installed months ago. I would never recommend Dave. He fell short from beginning to end.

We replaced a large double window and front door with glass insert, sidelights and transom…read more Expensive items but they were most competitively priced. I was very impressed by the professionalism and expertise shown by each of the installation teams. My wife is a perfectionist and she was very happy with the installations.

Over the years, I have purchased my front door, 2 sliders, shutters, garage & pedestrian door from…read moreEdison Window & Door Outlet. I've been pleased with their quality , workmanship, installation & "fair" pricing. When it was time to order (25) new windows, I did due diligence & researched quality & prices of other companies. --SAM RAYMOND was an outstanding salesperson - he's knowledgable, patient, not pushy - too good to be true. He truly wants his customer to be happy with their decision. He is supportive before the sale & after. Sam is an asset to the company. JR Skillman

I called at 10am on a Sunday after we noticed multiple leaks in our roof. We knew we had some roof…read moreissues but the heavy rain made the job more pressing. The owner came over 2 hours later, climbed on the roof and took the measurements all while it was raining. We agreed on a great price and 3 days later when we had the only sunny day he replaced the whole roof. Great job and the work quality is excellent. He even went above and beyond by replacing 10 sheets of rotten plywood, installing new flashing on a leaking window, added flashing to my chimney and even placed new chimney caps for me. HIGHLY RECOMMEND

I hired OMP Roofing and Siding to do the siding on the front of my house because I had leaky…read morewindows and weathered wooden siding. Their work was so beautiful that I hired them to do the sides of my house as well. These guys are pros! They arrive on time, they clean as they go, and I am very pleased. It feels like I have a brand new home!

DO NOT USE THIS BUSINESS. My fiancé and I needed a window replaced in our kitchen and Frankie…read morereached out to my fiancé through Home Advisor the moment he inquired about an estimate. A week later he has his girlfriend come by to pick up a 50% deposit that we had provided promptly upon his request. Fast forward about two months later that we are scheduled to have the window installed. We were extremely understanding that things are delayed due to a global pandemic right now, but the lack of communication during that two month period was a huge red flag. We had to reach out to Frankie multiple times just to confirm that the job would be done and he never once reached out to us first. Weeks later, two guys came to install the window and spent a good five hours doing the job. Once they left, we noticed that the window was installed sideways. Not once was it brought to our attention that the window seemed to be the wrong size, as we were giving them their space to do their job and are not those people who hover because we expect that the job would be done correctly. My fiancé immediately called Frankie to let him know, and he had a very "my bad" approach and offered to come the following day to repair the window. Frankie never showed up to repair the window. We have had other contractors take a look at our sideways window and assured us that we were completely ripped off and the work that was done is laughable. We ended up taking Trusted Windows to small claims court, won our case, and were never paid back the 50% deposit that was stolen from us. He has since left Home Advisor and has lied to them about paying us our settlement through channels that we do not even have (Zelle or TD Bank). Gave it almost a year before leaving this review to allow Frankie to do the right thing, but he never did. Let this review be a warning to reconsider working with "Trusted Windows", as they are anything but trustworthy, and to NOT pay a cent until the job is completed the correct way. Lesson learned.

do not use them, they do not pau their suppliers, then the suppliers will come after you!!!!…read morethey take a deposit and never finish the job

Rob from Unbeatable Repairs came out to fix two casement windows in our living room that wouldn't…read moreclose properly. His attention to detail stood out from the start, he inspected each window carefully before touching anything, checking the hinges, arms, and tracks to understand exactly what was causing the problem. Diagnosing the issue took some time since the problems weren't straightforward, but rather than rushing or guessing, he worked through it methodically until he had a clear picture of what needed fixing. Once he had that, he fixed both windows correctly and made sure they opened and closed smoothly before moving on. I also pointed out three other windows with issues, and Rob fixed all of them while he was there, which made the visit even more worthwhile. He walked us through some helpful information about insulation around the window frames and pointed out a couple of other minor issues worth keeping an eye on down the road. He answered all my questions, even the pretty basic ones, and never once made me feel dumb for asking. The price he charged for all the work was totally reasonable. Rob was professional and friendly the entire time, easy to talk to, and clearly someone who takes pride in doing the job right rather than just getting through it. If we decide to redo our windows in the future, Rob is who we'll call without hesitation. I definitely recommend him, especially since he's an independent local contractor rather than a big impersonal company. Highly recommend him for anyone on Staten Island dealing with windows.

Excellent experience with Unbeatable Repairs. Rob repaired my sliding patio door and windows and…read moredid an excellent job at a very reasonable price. I especially appreciated his honesty -- he did not try to sell me new doors or windows and told me the repairs were all I needed. He kept in touch with me about when the parts came in and when he would be coming, and he was reliable, professional, and a genuinely nice guy. I'm very happy with the work and highly recommend him.

I'm a week or two late with this review I have been in glowing over my new windows. From the first…read morephone call in scheduling the appointment. I encountered Travis, and when I tell you, his professionalism and customer service was above and beyond. Ryan was my sales person whom we hit it off instantly I explained to him that I had other vendors come. I wasn't looking to beat around the bush. This was my budget and from there the contract was signed. Ryan quoted me on the spot, took the necessary measurements and pictures And beat all competitors pricing. The installers Jimmy and Anthony came in the morning and was done before 1 o'clock in the afternoon. My house was clean as though they weren't even there in and out with no hassle and no mess. They were super friendly professional, and did an amazing job I couldn't recommend a better window company and I'm so glad I went with Markeys. I feel an instant difference on so many levels with the new windows. No more outside sounds no more bugs and my heat actually stays in the house no drafts no breezes. It's been a long time coming thank you to Markeys for an exceptional job.

We had a great experience with Jimmy and Anthony from Markey. They were prompt, professional, and…read moresolved the issue we were having with our old sliding glass door quickly and smoothly. Highly recommend!!!