I recently hired Ardmore Windows and Doors to replace 18 windows in my home, and while the sales…read moreprocess started off strong, the rest of the experience was incredibly disappointing. To begin with, the sales representative was punctual, knowledgeable, and thorough. He clearly explained all the window options and helped us choose the style we wanted. Unfortunately, that is where the professionalism ended. One of the most alarming issues occurred during installation: a window was either dropped or thrown from the second floor onto my front lawn, where it shattered. The crew made no attempt to clean it up. I only discovered the shards the next day while outside barefoot with my toddler. I spent hours picking up tiny pieces of glass myself. When I raised this with the project manager, he didn't apologize or show any concern--he simply offered $100 off for my "time." Beyond that, the overall project management and execution were riddled with issues. I had to review the order sheet at least ten times because the company repeatedly made mistakes--wrong quantities, wrong styles, wrong hardware. Even after all of that, the final order was still incorrect. I requested that the new windows match the existing styles (e.g., 6 over 1, 8 over 1), yet this was ignored, and we only realized the error during installation when it was too late to correct. They also installed two top sashes in one window and acted as if this was normal. Their explanation was that "owners ask for ridiculous things sometimes," so they didn't question it. This was the only window of the 18 installed incorrectly, yet I was the one who had to push to have it acknowledged. The hardware situation was equally unprofessional. They installed mismatched pieces--gold locks with nickel lifts--because the hardware we selected was "out of stock," but they never told us. When we asked for replacements, they simply handed me a catalog and told me to choose new ones, offering no guidance, even though only one alternative actually worked with the holes they had already drilled. Another major issue involved the window screens. I requested screens for all windows in the original estimate, and this was clearly documented. Despite that, no screens were installed. Their excuse was that "homeowners don't often want to open their windows." After the mistake was pointed out, they installed makeshift screens that don't fit properly and are extremely difficult to remove and replace--clearly not the correct screens for the windows we purchased. The job, which was supposed to take a few days, dragged on for weeks due to unfinished work, installation errors, and repeated reorders caused by their own mistakes. Some of the work is still unfinished. I would not recommend Ardmore Windows and Doors to anyone. Unless you want to act as your own project manager, clean up after the crew, and still end up with results that don't match what you paid tens of thousands of dollars for, look elsewhere.

Why replace a window when Ardmor can fix the one you have. Great service, Great work, all at a…read morereasonable price. Thanks Ardmor Michael Colombo

We replaced a large double window and front door with glass insert, sidelights and transom…read more Expensive items but they were most competitively priced. I was very impressed by the professionalism and expertise shown by each of the installation teams. My wife is a perfectionist and she was very happy with the installations.

Over the years, I have purchased my front door, 2 sliders, shutters, garage & pedestrian door from…read moreEdison Window & Door Outlet. I've been pleased with their quality , workmanship, installation & "fair" pricing. When it was time to order (25) new windows, I did due diligence & researched quality & prices of other companies. --SAM RAYMOND was an outstanding salesperson - he's knowledgable, patient, not pushy - too good to be true. He truly wants his customer to be happy with their decision. He is supportive before the sale & after. Sam is an asset to the company. JR Skillman

Great price, excellent service and installation and followup. Highly recommended. They installed 15…read morewindows quickly, but did not leave until they insured everything worked perfectly.

Fidel, Manny and Lenny did an amazing job providing us with a new front door…read more , frames and locks. They are very proud of their skills, and we couldn't be more pleased!

No purchase made with this business but I appreciate their responsiveness and answers to all my…read morequestions. overall good communication!

Great product and great customer service. My wife and I love our new entry door. Highly recommended.read more

Our first time buying windows, we spoke to lots of folks, but couldn't ignore all the reviews we…read moresaw on Yelp. We are glad we didn't, as Turab was really the best, without any comparison. We had a budget, and he helped us keep to it, but he really went above and beyond that. Other vendors told us there was no way to keep the 130 year window moldings, but Turab not only helped us keep them, but had so many neat tricks to improve our restoration project. Other vendors just gave us offers against our project scope, but Turab explained to us the dynamics of different windows in different parts of the house and what types worked best and saved us money. He made custom moldings for our cellar windows. He also helped us out to stop a fly tipping incident one day when we were out and not able to deal with it ourselves. And when it was pouring with rain and our basement flooded, he went outside and took a really long and hard look and told us what the problem was. We got it fixed the same weekend and never had issues since.

Came and did a the job MUCH CHEAPER than any any one else. Did a GREAT job, and more than we had…read moretalked about... and would only take the $$$ we originally talked about. Can I give 6 stars... who do I talk to about that????

I read through reviews of window companies and through my previous experiences I thought I would be…read morein for a stressed-filled, nail-biter but boy am I glad I took a risk and called Universal Windows Direct! They are a family business with a showroom just off from Rt 35. I couldn't get to it so I was even given a free ride to go and see for myself what the products look like from Doug the salesman. On the day of installation, I met his wife Michele who is the Showroom Manager. Then there's Mindy who is on top of contacting me and making sure there is communication and then Rob and his team of two other installers. The whole bunch had a great sense of humor, and really enjoyed their jobs! They came on time and offered professional service but still maintaining a great easy-going vibe. The installers were extremely efficient and had window replacement to a science! They cleaned up after themselves and didn't make a mess! Rob has 32 years of windows installation experience and it shows. The guys were down to earth and humble too! They packed all the equipment into the truck neatly! It is one of the neatest and cleanest work trucks I have ever seen! I spied a cooler in their truck! If you get Doug as your salesman, ask him to show you one of his best assets, a cap that his wife bought him. It is a very familiar red and I thought could it be? Then Doug turns around and his cap reads "Make Windows Great Again!" That was too precious! I told him he could offer those for sale too! After installation, I had some issues with the mechanics of the windows and Michele was on it ASAP and dispatched Doug out to see what the issues were. Great customer service! The windows I got are Polaris and made in Ohio! They also install exterior doors and storm doors from ProVia. If your budget will allow you to, get the triple paned glass! What a pleasure it has been to work with this group from start to finish!

I recently replaced 16 windows and a patio door in my home. Had three companies out for estimates…read more When Doug the owner of Universal came out, he was a breath of fresh air. No high pressure sales tactics and a straight forward guy. His windows were of the highest quality and his price came in below the other two companies I had out. So happy I chose them. Mindy the office manager was incredibly thorough in setting up installation and following up. Eric and his team were exceptional. When they were finished you would never have known my home just had two days of major renovations. So clean so efficient and so meticulous. One of the finest companies I have ever worked with in my life. I could not recommend them more highly.

Great response from this group and service expediency! Additionally, the response from this phone…read morecalls and emails is exceptional.

I hired Monks Design Studio to help me design a full bath renovation. Zoriana is a very creative…read moredesigner who listened carefully to what we wanted, and spent as much time with us as we needed to work out the details. She intuitively picked out materials that appealed to us, including the tile, countertops, custom cabinetry, and fixtures. Along with Brian, the estimator, she came up with an ingenious use of the existing small space for an expanded walk-in shower and vanity area. Zoriana created a CAD rendering of the project, so we were able to clearly visualize what it will look like. Monks met our budget, and we are excited to proceed with the job. Still in the early stages, but I will update with pics when it is finished.

The window world purchasing experience was positive. I originally visited their office and showroom…read morein Edison NJ to look at what they offer. The quality of the windows seemed up to par. I requested an in home consultation and John Gary visited my home for an estimate. John did a good job of explaining my options, prices, process etc. I live in a townhouse community which has an HOA to work with, the team at Window world handled the paperwork and documents needed for approval. The order was placed and the windows and patio door were delivered earlier than expected. An install appointment was scheduled. The install went smooth, I will say the installers worked until 8:30 in the evening. I believe they may have under estimated the amount of time needed for the install. I would definitely recommend they arrive earlier moving forward. I was disappointed as screens came in damaged but were quickly fixed a few days later. There was a bit of a mess left outside as it was dark out when completed and I know the installers couldn't see the debris that was left outside. I was also disappointed to see that the windows were left with grime, caulk etc which needed to be cleaned afterwards. I was also not satisfied with the walk thru of the features of the windows, I did not know that the sliding window could actually be easily removed to clean them. All in all it was a good experience, the price was far less than Anderson and Pella. The warranty offered is very good. I am confident I made a good decision.

They did an excellent job for me with new window installation approach.. I was very satisfied.read more

Very Satisfied with the work Done. Bought a new lift master opener…read more Brandon was Knowledgeable and did excellent work. We ran into some bumps in the road due to a previous installation and a small door opening and more. He went the extra mile to resolve the issues and make me happy at a reasonable price. He did not try to upsell me with things I didn't need, Kudos to Leslie the office manager as well. Ted

Called for service and possible replacement of a 33 year old garage door opener and am delighted…read morewith the results. Replaced it with a delightfully quiet, quality opener and replaced and serviced all other components relating to it, Very happy with the results and am recommending to my neighbors and friends.