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Innovate Stones

4.2 (26 reviews)
Closed 9:00 am - 2:00 pm

Services - Innovate Stones

Countertop installation

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Kitchen island
Harry B.

I meant to pictures of earlier, but I totally forgot. Anyways Diogo and his team of professionals installed this granite at my house and did an Outstanding job. Nothing but praise for this company and his team. We had a small piece where our coffee machine normally sits that was not cut right, NP the installers called and arranged to come back and fix the issue. Sure enough within a week, the piece was recut and installed. I didn't have to hound the company to get this completed. I wouldn't give anyone else my business before I had Diogo and his company come in give me an estimate. Did I mention the estimate and completed job was a great price. I initially had another company give me a quote and was a little lower, but I liked Innovates professional webpage and personnel that gave me confidence in the up coming job. Don't hesitate. Thank You Chander

M C.

We chose innovate stones after looking at their social media account & sifting through reviews . Their work seemed to very consistent and solid from all the pictures. They did a wonderful job installing our quartz countertop but my one major gripe was a sales associate who's attitude was horrendous towards the end. There were some major communication errors on her end. A simple phone call on a few occasions could of prevented us from waiting around all day. They were pretty accommodating as they had to come out to our home to redo measurements since we were going through a small kitchen Reno & our cabinets were a mess. The repetitive communication mess ups were a major issue for me. Overall I'd recommend them. The owner & his brother were easy to work with.

ISLAND: Quartzite, CALACATTA SUPERWHITE

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8 months ago

Diego was extremely professional. I'm very knowledgeable about the products he can sell and fabricate such a great guy.

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Diogo J.

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Diogo J.

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Review Highlights - Innovate Stones

From the very beginning communication with Paula was superb and the estimate for fabrication very reasonable.

Mentioned in 5 reviews

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You might also consider

Artistic Stone - New countertop and sink

Artistic Stone

(25 reviews)

$$

Ok bottom line - call them. Period end of discussion. Even if you are in NYC like we are!…read more Roger and his team are the only people I will recommend without reservation from our renovation. There work was careful, extraordinary, fast and beyond reasonably priced. They not only made us a great counter and backsplash they installed it with ease. The difficulty of our space is there isn't a flat or straight wall in our 1929 apartment. These guys cut a piece of stone perfectly for us. From initial conversation to measurements to two installs within one week (first counter then the backsplash) these guys were easy to deal with. Roger is great, his office staff quick to respond and clearly one of the best decisions of this whole process to use him! Good? Call him - NOW!

We had a deeply disappointing experience with Artistic Stone and, based on that experience, cannot…read morerecommend them. We hired Artistic Stone to replace our kitchen countertops and fireplace hearth with quartz and chose to extend the quartz up the kitchen walls for a seamless backsplash. To prepare, we removed our existing white subway tile. Although our installation was already delayed due to an "installer emergency," the situation worsened on installation day. Three of the four pieces arrived cut incorrectly, leaving large, noticeable gaps around the fireplace and along the kitchen walls. The installers attempted to persuade us to accept the pieces as they were, which was unacceptable given the cost of the project. After they contacted their team, they attributed the mistakes to their templating software and accepted no responsibility. That same day--for the very first time--we were informed that our cabinet trim would have to be removed for the quartz backsplash to be installed, as they were unwilling to cut around it. This had not been mentioned at any point during six weeks of communication or even during the in‑home templating appointment just a week and a half earlier. Because removing the trim risked damaging our cabinets (which were glued and screwed together), we had no choice but to abandon the quartz backsplash plan entirely and reinstall subway tile--bringing us back to our original setup at roughly twice the cost, which we had to arrange ourselves. When we attempted to speak to the owner about these issues, we were told he was "off the grid." When he eventually called from a blocked number, he did not provide his name. When we requested compensation for the incorrect cuts, delays, and added expenses, we were told they were already "eating the cost" of recutting the pieces--even though the mistakes were theirs alone. After several days of back‑and‑forth, the only concession offered was a minimal discount of a few hundred dollars, despite our paying nearly $13,000. We were initially told the process from templating to installation would take 4-6 business days. Instead, it extended beyond two weeks, and we were forced to move into our new home with no backsplash, no sink, and no functioning cooktop. In our opinion, Artistic Stone was disorganized, unprofessional, and unwilling to take responsibility for their errors. Communication was poor, the mistakes were substantial, and the resolution offered was inadequate. We do not take leaving a negative review lightly, but given the significant investment of time, money, and stress involved, we feel it is necessary to share our experience.

Innovate Stones - countertopinstall - Updated May 2026

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