Most recently, Tri-State replaced my kitchen counters with quartz. From start to finish, Daniella…read morewas EXTREMELY responsive and had a solution for all of the quirks that came with my project. I especially appreciated the same-day demo and installation and the attention to detail in every step of the project. Previously, Tri-State installed quartz in our new bathroom. We are very happy with their work on both projects.

We hired Tristate Stone and Tile for a custom sink and countertop install. While the final sink…read moreitself turned out beautiful, the overall experience was frustrating and disappointing. As others have stated, they aren't very customer service focused with emails and phone calls left unanswered for days and weeks. Communication was poor from the start, with very little sense of urgency. Their installers broke our medicine cabinet during installation -- then blamed us and our contractor, saying it shouldn't have been installed yet. This was never communicated beforehand, and we had made it clear they would be responsible for any damage. While they eventually agreed to cover the cost, we had to chase them for weeks to get reimbursed. They also removed the doors from our vanity cabinet and lost the hinge screws, which caused further unnecessary delays. The sink arrived unfinished, with glue all over the inside of the custom basin. We were empathetic to the fact that they're short-staffed, but the delays dragged our project out by months. To their credit, they were honest and ultimately made good on everything -- but only after persistent follow-up. If you choose to work with them, be ready to stay on top of every detail yourself.

This is a great place if you are doing your kitchen or bath. What I like compared to other places,…read moreis that they aren't just trying to sell you cabinets. They REALLY try to help you to get your room to come out the way you want. They go over & beyond. The good part is that they have everything there -- cabinets, tiles & countertops which really helps when you are trying to decide on colors. The best part is that they are such good designers & really know what they are doing. They know what looks good together & what doesn't. I went to quite a few places before I found this place & was so happy I did. I had purchased my cabinets elsewhere (big mistake) but these people went over & beyond helping me to get everything to look good.

It was a pleasure working with Alexander Kitchens & Baths. Our project was beautifully completed…read moreon schedule as promised. Dmitriy and crew were always punctual and respectfully cleaned our space at the end of each day. Dmitriy was in regular contact via phone and email through the process keeping us updated on our project and making sure we were happy with each step. It would absolutely work with Alexander Kitchens & Baths again and would highly recommend them to friends and family. We are so happy with our new kitchen!

I can't say enough good things about Special Additions. If you think you are going to save money by…read morebuying your cabinets from a big box store, think again. We initially went to a big box in Dover, and the salesperson clearly did not know what she was doing, took nearly 3 weeks to give us an estimate, and by that time, their "special discount" had expired. Someone recommended Special Additions, and we quickly received an estimate, ordered the cabinets and counter top, and in about 2 weeks, received the order. Our salesperson, Steve, was extremely helpful, organized, answered all of our questions, and guided us through the entire process. Everyone we came in contact with was very helpful and friendly.

Dan couldn't be more helpful or nicer - five stars for him! He helped us with the 1,001 questions…read moreI had regarding designing our new kitchen, and he is incredibly helpful, pleasant and patient - thanks for all your help!

Second install for a countertop by Milestone and they did not disappoint. Unbeatable prices, expert…read moreopinion, and seamless install. So glad to be able to have a go-to for this kind of thing. Totally recommend.

Great job on short notice! Greatly appreciate their help…read more Loved the quick service showing images of the types of stone for me to order. For a fee I was able to get a 24 hour turnaround, which was awesome since I was working with a short time frame to get this apartment completed. Will definitely be a return customer!

Ok bottom line - call them. Period end of discussion. Even if you are in NYC like we are!…read more Roger and his team are the only people I will recommend without reservation from our renovation. There work was careful, extraordinary, fast and beyond reasonably priced. They not only made us a great counter and backsplash they installed it with ease. The difficulty of our space is there isn't a flat or straight wall in our 1929 apartment. These guys cut a piece of stone perfectly for us. From initial conversation to measurements to two installs within one week (first counter then the backsplash) these guys were easy to deal with. Roger is great, his office staff quick to respond and clearly one of the best decisions of this whole process to use him! Good? Call him - NOW!

We had a deeply disappointing experience with Artistic Stone and, based on that experience, cannot…read morerecommend them. We hired Artistic Stone to replace our kitchen countertops and fireplace hearth with quartz and chose to extend the quartz up the kitchen walls for a seamless backsplash. To prepare, we removed our existing white subway tile. Although our installation was already delayed due to an "installer emergency," the situation worsened on installation day. Three of the four pieces arrived cut incorrectly, leaving large, noticeable gaps around the fireplace and along the kitchen walls. The installers attempted to persuade us to accept the pieces as they were, which was unacceptable given the cost of the project. After they contacted their team, they attributed the mistakes to their templating software and accepted no responsibility. That same day--for the very first time--we were informed that our cabinet trim would have to be removed for the quartz backsplash to be installed, as they were unwilling to cut around it. This had not been mentioned at any point during six weeks of communication or even during the in‑home templating appointment just a week and a half earlier. Because removing the trim risked damaging our cabinets (which were glued and screwed together), we had no choice but to abandon the quartz backsplash plan entirely and reinstall subway tile--bringing us back to our original setup at roughly twice the cost, which we had to arrange ourselves. When we attempted to speak to the owner about these issues, we were told he was "off the grid." When he eventually called from a blocked number, he did not provide his name. When we requested compensation for the incorrect cuts, delays, and added expenses, we were told they were already "eating the cost" of recutting the pieces--even though the mistakes were theirs alone. After several days of back‑and‑forth, the only concession offered was a minimal discount of a few hundred dollars, despite our paying nearly $13,000. We were initially told the process from templating to installation would take 4-6 business days. Instead, it extended beyond two weeks, and we were forced to move into our new home with no backsplash, no sink, and no functioning cooktop. In our opinion, Artistic Stone was disorganized, unprofessional, and unwilling to take responsibility for their errors. Communication was poor, the mistakes were substantial, and the resolution offered was inadequate. We do not take leaving a negative review lightly, but given the significant investment of time, money, and stress involved, we feel it is necessary to share our experience.

North Jersey Countertops have been amazing from start to finish. Their customer service is top…read morenotch and their workmanship is absolutely amazing. This is seriously one of the best business I have ever dealt with. We are so happy with how everything came out.

I would just like to give a shout out to North Jersey countertops. After searching high and low for…read moreoutdoor countertop - that wasn't insanely over priced- I found North Jersey Countertops. The main point of contact was Marc and he was a dream to work with. He followed up- and even rejected a piece of stone that came In that he didn't think was up to his standards. In addition, and most importantly, I LOVE how the countertops came out- it was exactly what i was searching for. I feel like In these crazy times, it's hard to find someone who is honest, follows up, easy to work with and delivers In a timely manner. If you need a countertop, I encourage you to reach out, 201 474 0503. They are located In Ridgewood, off Rt 17.

We are so happy with the services provided and the quality of our countertops that we've received…read morefrom the Countertop Shop. We loved working with the business owners, who are both very knowledgeable and helpful in choosing the surfaces that were perfect for our needs. We highly recommend their services to all our friends and family. They have done three of our home projects, including a bathroom countertop and sink, a custom buffet countertop, and a bar room custom tabletop. And it is worth mentioning, that they were able to match the tabletop perfectly to a preexisting dry bar. They are both friendly, honest, professional, and a pleasure to work with. I highly recommend them.

Great service from start to finish. Very professional. Lazer drawing of stone. Perfect fit. And…read moregreat price. Brandon was very professional and considerate of my things. Highly recommend.

Be very careful dealing with this company. I do not recommend them…read more Positives: - Nice piece of stone (but you can get the same anywhere else) - Countertop measuring guy is legit. Negatives: - The countertop installers were super shady and they do not listen to your requests. - The lead guy, Jacob, is extremely shrewd and uncaring. He promised a price for the job. Then halfway through the job, he doubled the cost, saying that he needs more to finish the job... We went back and forth and basically told me I had no other choice but to pay double. - Missed several appointments.

East Coast Granite was phenomenal. Their pricing was more than fair and their quality of work is…read moretop notch. I will be using ECG for all future projects. Communication via email was quick and painless. I have absolutely no complaints. I highly recommend.