Cancel

Search

The Countertop Shop

5.0 (5 reviews)
Closed • 8:00 am - 5:00 pm

Get pricing

Response time

6 hours

Response rate

100%

Services - The Countertop Shop

Countertop installation

Countertop refinishing

Countertop removal

2 More Services

Countertop repair

Countertop resurfacing

The Countertop Shop Photos

Recommended Reviews - The Countertop Shop

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

4 days ago

Helpful 0
Thanks 1
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Phil T.

Phil T.

Thank you Linda, I am glad you had a great experience.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Phil T.

Phil T.

Thank you Rene! We really enjoyed working with you!

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Phil T.

Phil T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Phil T.

Phil T.

Thank you Denise! It was great working with you as well!

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - The Countertop Shop

Artistic Stone - New countertop and sink

Artistic Stone

(25 reviews)

$$

Ok bottom line - call them. Period end of discussion. Even if you are in NYC like we are!…read more Roger and his team are the only people I will recommend without reservation from our renovation. There work was careful, extraordinary, fast and beyond reasonably priced. They not only made us a great counter and backsplash they installed it with ease. The difficulty of our space is there isn't a flat or straight wall in our 1929 apartment. These guys cut a piece of stone perfectly for us. From initial conversation to measurements to two installs within one week (first counter then the backsplash) these guys were easy to deal with. Roger is great, his office staff quick to respond and clearly one of the best decisions of this whole process to use him! Good? Call him - NOW!

We had a deeply disappointing experience with Artistic Stone and, based on that experience, cannot…read morerecommend them. We hired Artistic Stone to replace our kitchen countertops and fireplace hearth with quartz and chose to extend the quartz up the kitchen walls for a seamless backsplash. To prepare, we removed our existing white subway tile. Although our installation was already delayed due to an "installer emergency," the situation worsened on installation day. Three of the four pieces arrived cut incorrectly, leaving large, noticeable gaps around the fireplace and along the kitchen walls. The installers attempted to persuade us to accept the pieces as they were, which was unacceptable given the cost of the project. After they contacted their team, they attributed the mistakes to their templating software and accepted no responsibility. That same day--for the very first time--we were informed that our cabinet trim would have to be removed for the quartz backsplash to be installed, as they were unwilling to cut around it. This had not been mentioned at any point during six weeks of communication or even during the in‑home templating appointment just a week and a half earlier. Because removing the trim risked damaging our cabinets (which were glued and screwed together), we had no choice but to abandon the quartz backsplash plan entirely and reinstall subway tile--bringing us back to our original setup at roughly twice the cost, which we had to arrange ourselves. When we attempted to speak to the owner about these issues, we were told he was "off the grid." When he eventually called from a blocked number, he did not provide his name. When we requested compensation for the incorrect cuts, delays, and added expenses, we were told they were already "eating the cost" of recutting the pieces--even though the mistakes were theirs alone. After several days of back‑and‑forth, the only concession offered was a minimal discount of a few hundred dollars, despite our paying nearly $13,000. We were initially told the process from templating to installation would take 4-6 business days. Instead, it extended beyond two weeks, and we were forced to move into our new home with no backsplash, no sink, and no functioning cooktop. In our opinion, Artistic Stone was disorganized, unprofessional, and unwilling to take responsibility for their errors. Communication was poor, the mistakes were substantial, and the resolution offered was inadequate. We do not take leaving a negative review lightly, but given the significant investment of time, money, and stress involved, we feel it is necessary to share our experience.

Tri-State Stone & Tile - Quartz Countertop Island with Black Honed Granite Countertops

Tri-State Stone & Tile

(21 reviews)

$$$

Most recently, Tri-State replaced my kitchen counters with quartz. From start to finish, Daniella…read morewas EXTREMELY responsive and had a solution for all of the quirks that came with my project. I especially appreciated the same-day demo and installation and the attention to detail in every step of the project. Previously, Tri-State installed quartz in our new bathroom. We are very happy with their work on both projects.

We hired Tristate Stone and Tile for a custom sink and countertop install. While the final sink…read moreitself turned out beautiful, the overall experience was frustrating and disappointing. As others have stated, they aren't very customer service focused with emails and phone calls left unanswered for days and weeks. Communication was poor from the start, with very little sense of urgency. Their installers broke our medicine cabinet during installation -- then blamed us and our contractor, saying it shouldn't have been installed yet. This was never communicated beforehand, and we had made it clear they would be responsible for any damage. While they eventually agreed to cover the cost, we had to chase them for weeks to get reimbursed. They also removed the doors from our vanity cabinet and lost the hinge screws, which caused further unnecessary delays. The sink arrived unfinished, with glue all over the inside of the custom basin. We were empathetic to the fact that they're short-staffed, but the delays dragged our project out by months. To their credit, they were honest and ultimately made good on everything -- but only after persistent follow-up. If you choose to work with them, be ready to stay on top of every detail yourself.

The Countertop Shop - countertopinstall - Updated May 2026

Loading...
Loading...
Loading...