Xfinity, like most cable, is ridiculously expensive so I went in this store recently prepared for…read morebattle when I decided to go from triple play to just internet. I walked in, started to put my name in the check-in, and a worker stopped me and directed me to one of the customer service guys. I explained what I had decided to do, he did it, told me to drop off the X1 when I could and that was that. Scheduled the change for today. Easiest experience I've had with cable. Update: I returned the X1 today and talked about the various streaming apps with Cameron. I told him the channels I want to eventually have/the ones I might actually miss (AMC, TNT, the networks, HBO) and my search for an indoor HD antenna worth anything (I can get Fox in the living room, ABC only in the spare bedroom - but wow those religious stations sure do come in crystal clear), and he told me about Xfinity's newish streaming app. Long story short: I still cut $65+ from my monthly bill but have my local networks and my AMC TNT thru the entertainment pack on the Xfinity streaming app that I access through my Roku. He was extremely helpful and, again, I had no wait. I highly recommend this location.

The manager prevented this from being a 1 star. Instead of saying my name correctly, she decided…read moreshe would call me what was easier for her. Not helpful at all. A year and half and you didn't know anything. Will never visit this store again. Unprofessional service.

If zero stars were an option that's what I would give Triton. Business website has been out for a…read moreweek, as well as business emails. Have been with Triton for over 20yrs and they are nothing but problems every few months. Can't even reach anyone at Triton, goes directly to a busy signal like it is out of service. Terrible company!

From the owner: Local High Speed Internet Service & VOIP Telephone Service. Triton also offers website design &…read morehosting.

The quality of the service and speed/reliability from Vergennes Broadband is exceptional. Truly a…read morehigh quality company even through the installation process.

From the owner: Fiber and wireless Internet service provider for residential and small business in the greater…read moreLowell area.

I had a wonderful experience with the technician and support associate when my service was…read moreinstalled. The support associate stayed behind and made sure all my devices were connected and working properly. They are much better than xfinity and more economical.

I just had fiber optic internet installed on Saturday afternoon and the process went better than…read moreexpected! They kept me up to date via email and text. Even sent a photo of the technician before he arrived at my door. Steve was my installer and he was the nicest man. Helped me figure out the best location for my unit, set up the wires (in an older house too so he had to update things), kept everything clean and helped put the coach back before leaving. I am surprised at how positive my experience was because normally I hear negatives experiences regarding internet but AT&T knows what they are doing! 10/10 PS told Steve that my mother's internet was having issues, he asked if it was AT&T and offered to help her too!

OK, so nobody likes the "Phone Company" but my recent experience was great. I was ready to upgrade…read moremy iPhone and stopped by at a fairly busy time. I was told there were several customers ahead of me so I took two steps through the doors and had a beer while I was waiting. A short time later my service rep. Olivia came in and reviewed my plan, made some changes and ordered my new phone on her pad, while I enjoyed my beverage. When my phone s delivered to me I ran into a glitch with the set-up and my friend Olivia solved it in minutes and I was on my way. Great service and a super experience. I'm happy!

Went in for quick help; was placed on a Q, told to sit and wait, I would be helped right away..3…read moreemployees sequentially went to to back, out of sight, no information..I waited, with other 'customers' for 25 min and I left. Was helped very quickly at the Verizon store on Michigan Ave. I learned my lesson!

My 79 year old mother went into this store to talk to them about staying on the Verizon plan. We…read morewere on a plan together but I found a better service, plan and customer service with Spectrum. My mom has been shopping around and just wanted to talk to someone about staying on with Verizon. The manager there wouldn't even take the time to talk to her - told her to have me call Verizon, which by the way - my account has been closed the minute I switched my line and it is like an act of congress to get anything done now and had he taken a few mins to listen to her, Verizon would send the verification code to my mom's active line. This guy wouldn't even listen to her. Said it only takes 15 mins to do this over phone - well Mr. Chad, I have news for you, I have been dealing with Verizon for 2 weeks trying to switch lines and I'm on hold for 20-30 mins first before talking to someone. This Chad manager is super rude, obnoxious and my mother is a meek and mild woman. This store is by far one of the worst ones out there. Chad should be fired for his behavior as I was on the line listening to it while my mother was trying to ask someone to her. DO NOT GO TO THIS STORE! They have a poor rating for a reason!!! I could not believe what I was hearing while on the phone with my mom. Unbelievable! That store has always sucked with the wait times as well. Obviously, they don't want my $500/month business which is why I went elsewhere.

Scheduled an appointment for 1:00 pm through the store on (Kalamazoo Ave. Upon arrival, we were…read morechecked in at 12:50. We stood and waited patiently until 1:30 and no one out of the 4 employees approached or acknowledged us to tell us the status of our wait or to apologize for the delay. What is the purpose of making appointments if you are unable to accommodate? Unacceptable way to treat your customers.

Employee seemed to have an attitude and was v dismissive. I had a simple issue but she could not…read moreunderstand and seemed heavily irritated the entire time. I called a different verizon store with the same question and they were able to help me solve my problem in less than 30 seconds.

Will avoid this location at all costs! Stopped in on a Friday evening and there were two employees…read moreworking with probably 8 customers standing around waiting. There was no greeter, no instructions as to how to get assistance. We waited for over 20 minutes and left..went to the one on Michigan Street and were assisted immediately. On another occasion I had a new phone shipped here and waited over an hour because, again, there was no greeter or way to have someone assist me quickly. I tried to ask a few employees for my order and was directed to wait for the next associate. When it was finally my "turn" the employee helping me apologized because there was no need to wait to just pick up an order.

The Absolute worst in planning or needing assistance with any house project, does not give updates…read moreof cancelling till past the hour, claims to have tech's and creates an appointment but does not have tech's and offers a commitment and guaranteed tech after the scheduled service date that never happens

Alexis was great! He called ahead of time to confirm our appointment time - which I appreciate. He…read morewas polite, made sure that we were involved in the positioning on the mounting process, asked us for feedback, etc. He went over and above and would highly recommend him to anyone needing TV mounting. Great experience and will use Hello Tech again. 5 out of 5 stars for Alexis