I have had Ron out to my house on 2 occasions. A year ago for my 2 years new dishwasher and this…read moreweek for my 3 years new washing machine. Both times he was quick to find the problem, explain and make the repair. With the dishwasher he was honest right up front and said repairs would be very costly and was talked thru what was the best solution. He didn't try and convince me to make repairs and waste money. Very honest and good at what he does. Will call them every time! I hope not to talk to them any time soon though!

My landlord hired this company to fix a broken burner on my stove. It was really frustrating…read moregetting someone to come out to do the repair. First, they tell you that you have to be available all day for them to come do the repair. I'm self-employed, so if I take a day off, I don't get paid at all for that day so this was incredibly frustrating. I also ended up having to be home multiple days for the repair to be done. They also did not notify me ahead of time when they were planning on coming the first time, so I just got a phone call while I was at work on Thursday telling me that they would be there in 20 minutes. I wasn't home (nor was I notified so that I could make arrangements to be home), so it had to be rescheduled. They told me that they would come out on Monday. I came home from a camping trip specifically for this repair just to be told on Monday that they did not have time to come do the repair. So I left my vacation for no reason and drove and hour to and from Muskegon for no reason. They rescheduled for Thursday and someone was coming out, but they did not have the right address on file so that was a hassle as well. Overall, the company seemed pretty disorganized and did not have great communication. I will say that the guy (Felix) who actually did the repair was great. He was friendly and understanding about my frustrations. He did the repair quickly, and cleaned parts of my stove that can't be cleaned unless it's taken apart. He did also explain that they recently changed software for their scheduling stuff, and that was part of why there were so many issues getting someone to come out to do the repair. While the situation was frustrating overall, I am hopeful that this was a one off and that they take steps to improve both communication and organization with scheduling. I do hope they gave my landlord a discount on the service though.

Couldn't have been more impressed with our initial experience with Laninga Appliance. While it was…read moreunder unfortunate circumstances (never is much fun when a storm ends up causing your old fridge to call it quits on you on short notice), the service we received here had us smiling throughout the whole time we were in the storm. Bottom line, Laninga Appliance had what we needed in stock, and did a great job of helping of choose the items that fit our particular needs. I think what distinguished them from "good" to "great" in our eyes was the service we received from the sales associate we worked with during our visit, Karley. Karley was so helpful, and she did a great job of listening to our needs and was able to help us find exactly what we were looking for. Equally as important, she did showed us comparable options and was able to articulate exactly why she thought alternative options didn't quite fit our particular needs. She was excellent breaking down the value added for the different pricing tiers for the the items we were considering. One of the best and most effective sales experiences I have ever been apart of. Kudos Karley, and thank you Laninga Appliance for helping us out in our search for new kitchen appliances.

Excellent product (whirlpool refrigerator) received a timely delivery and setup. And hauled away my…read moreold fridge for me.

Glad we found Bekins…read more We bought a refrigerator from there and their sales woman and staff was extremely friendly and helpful throughout the process. So was the delivery staff in doing everything to get us up and running. I'd definitely come back here for other appliances if we need them. Prices were right along the big box stores with better service.

Have to update the review-I was not happy about things only due to the fact I felt sales team could…read morehave worked together better-all the same team in the end, also my review was not based on services rendered- however- i will give it 5 now. Because the mgr Peter reached out immediately trying to remedy the situation so that made me feel heard and not ignored. And then the owner Scott as well. that def shows they value the customer opinions of their company. Also -coincidence ,I ended up meeting a Bekins employee off duty- Dustin- he was great- he heard my story he talked with me and that was cool especially cuz he was not even at work,, reaffirming his company commitment to the customer experience. This is small town and surrounding area, the way you are treated comes up more frequently than you might imagine..

Excellent communication, as well as work and explanation. Had a concern with a gas smell from our…read morenew -ish stove, and he diagnosed the problem within 5 minutes. Simple repair (for him :)) and I would definitely call Henry again if/when I have any appliance issues. Highly recommend.

I called to make an appointment on Wednesday and Henry said that he would be to my house on…read moreThursday between 2:00 and 4:00 and that he would call or text when he was 20 minutes out. He never showed nor called.

These guys reached out and communicated to me within a couple hours of requesting service. They…read morewere able to get to me within one week, and repair the Chimney flashing that was needed in order to sell our home in a very timely matter! Would highly recommend!

they came out quick for a quote and was able to take care of the repair within a couple days before…read morethe rain came!

We have used this family run business for decades. We trust them for expert repairs and fairness in…read moretheir billing. Recommended!

First called September 28th Monday. Left voicemail. No call back. Called the next day and spoke…read morewith receptionist. Service call on Friday. Was told that he would be back late Monday morning/ early afternoon. Finally received a call @2.54 that he was on his way z. Just left at 3.30. Mentioned that I would be hesitant to call them in the future due to the lack of communication!

The team here does quality work, and is always a pleasure to deal with…read more JF Enterprise has been a long time service provider for all of our commercial and residential buildings.

Had problem with the garage door closing. Called and had somebody out within the hour to fix the…read moreproblem. Very professional and thorough.

Daniel / Duane has always done a tremendous job with fixing my appliances. He is my first call for…read morerepairs. I have used veldheer appliance for over 10 years.

He was ON TIME He was POLITE…read moreHe FIXED my dishwasher MUCH cheaper than buying a new one for $700 PLUS installation VERY IMPRESSED !!