After two weeks the ordered part was finally installed to fix our dryer. The fix worked; however,…read morewhen I questioned the final itemized accounting of the bill, I was ignored. There was a total of $107.58 unaccounted for on the bill. If this was the service fee, then it should be noted. I have waited for a response from Cardinal Appliance Service, but have not received one. I will not use this company in the future.

Fortunately, the Cardinal team was able to come out to check my washing machine the day after I…read morecalled them. The service was great and they helped me realize that the problem was not with my washing machine, but likely I had a leak in my wall that was producing a mildew smell. I was able to schedule a plumber for the next day. In the meantime, I tried to do a load of laundry, but my machine wouldn't rinse. I called Ron, who quickly came back over to see what the problem was. He discovered a piece had become disconnected inside the workings of my washing machine. He plugged it in and resolved the issue.

We had our furnace stop working rather suddenly a couple weeks ago. After having a tech from…read moreanother company come look, it was recommended we get a new furnace. We had four people come give us quotes. Bob from Arrow was our last quote. I explained the issue to him, as I had to everyone, and he took a look at the furnace and then said he was going to his truck to get some tools. An hour later, our furnace was working. Bob could have easily just given us a quote and sold us a furnace. Instead he actually looked at the problem and fixed us, helping us out immensely. He has gained Arrow a customer for life and we recommend them to everyone.

Arrow heating was professional, quick, and very reasonably priced. My home needed both units…read morereplaced. I had multiple quotes and Arrow was the most coat effective and provided my preferred brands. I had both units replaced. Quotes came in very reasonable and service was quick and efficient.

Only five stars allowed? After being without an oven since…read moreNovember, we were THRILLED when our new range arrived. Since it is a dual fuel - gas on top and an electric oven - plus a downdraft, few installers can tackle a task like that. Dan arrived within only two days, and has installed lots of dual fuels and downdrafts before. He was polite, efficient, kept asking me if I had any questions, and cleaned up when he was done, including the removal of my old sweetheart. May she rest in peace. Call 231-652-0372 to get it done right!

My dryer stopped working and was 18 years old so was on fence about repairing or replacing. Dryer…read moreworked when I held the start button in so was hoping was a minor fix. I called Dadd's and told him age of the dryer and he strongly encouraged a repair. He said it could be as low as $130 for a minor repair or $200 at most. He said it was $90 for diagnostic and no charge for travel. He came out 2 days later and was 3 hours into his arrival window. After no more than 5 minutes he said I had a busted belt and I was happy thinking I'd be on the low end of his service charge. He didn't say anything further and took dryer apart to replace it. After a couple of belts he did find one that fit and installed it and then announced my bill was $200. I was a little surprised cuz the work he did couldn't have taken more than 15 minutes and he'd told me on the phone he billed for labor by the quarter hour and didn't know why this small job wouldn't qualify for the $130 price he quoted me on the phone for something that took about 15 minutes! I let him know I wasn't thrilled and he started quoting other places that were allegedly much higher for just a service call instead of explaining his pricing. He never even offered me an itemized bill either showing exactly how he justified that price either! In retrospect I should have demanded one. I thought all professionals would do that for repairs! He didn't even offer a receipt either although I did pay with a check. I thought he was a little unscrupulous quoting me $70 cheaper on the phone than what he charged when the work was done--especially when I would have been hesitant to put $200 dollars more into that old of a dryer--and he was aware of the age of my dryer! I also looked up the serial # of my belt and it was only $10 on Amazon--so if was $90 for diagnostic and $10 for belt he charged me $100 for 15 minutes of work! I would not recommend this company.

I had a problem with my refrigerator, and I contacted Allen's Appliance Repair to see if they could…read moredo anything to help. They responded so quickly to my request and gave me sound advice. Unfortunately they were too far away to service my fridge, but they told me what most likely was the issue, and they answered my questions on the phone promptly. I appreciate companies that don't try to nickel and dime you for a service call when they know it can't be fixed before they even get there. Thanks for being an honest company.

Amazing service, he came when he said he would, great communication throughout the day, he was…read moreahead of schedule and asked if he could come a little bit early. Fully explained the repair he did, and the price was very fair.

Thank you so much for the beautiful engraving on an urn for my missed and beloved mom who lost her…read morebattle with cancer in Jun 2020. The staff was warm and caring. I appreciate you all!

From the owner: "Providing our customers with solutions, quality and service"…read more At Custom Engraving, this is not only our slogan, but the foundation of our company. As a professional custom engraving company, with over 50 years combined experience, we have the resources to handle any size order. We pride ourselves on producing a quality product every time. We carry a wide variety of recognition products such as plaques, awards, crystal, glass, trophies, medals, lapel pins, acrylics, clocks & more. We are here to help your corporation or organization recognize special achievements. We offer engraved signage, name badges, custom metal & plastic plates, rubberstamps & promotional products, all customized to suit your needs. Our graphics team also artistically design one of a kind granite keepsakes and memorials with laser engraved photos of your favorite memories, beloved family members & pets. Our laser job shop division is designed for companies needing parts marked with a precise permanent image

- Extremely Disappointed…read more I rarely write reviews, but this experience deserves one. I was told my appliance would be repaired within a specific timeline, but a week passed with no update. I had to call them myself, only to be met with rudeness from the owner. Completely unprofessional and disrespectful. If you value your time, money, and sanity--go elsewhere.

I've used them multiple times for service calls to rental properties. The tech has always been…read morefriendly and they're good about communicating when they're on the way. They seem to have a "fix if possible" mindset and can get you used parts cheaper if you ask!