I reckon if you're looking for some top-notch service, this ain't the right spot for you.read more

I always feel like I'm in good hands at Five Towns Tires. Danny is the best and his workers are…read morealways respectable. I don't know anything about tires but I trust that he cares to give me the best price because he is a family person too and knows how expensive life is. He helped me last minute to get new tires before my trip to New Hampshire. Highly recommended.

On the way to work this morning, an indicator light alerted me to a problem with my tire pressure…read more Noticing that I had low pressure and a screw in one tire, I searched for a place to plug my tire. I happened upon Tire Center Flat Fix. This place isn't the most polished shop around. In fact, I was a bit hesitant to stop in this area....but 1) They plugged my tire for $10 + a gratuity on my part. 2) The worker did it within about 5-10 minutes from the time I arrived. 3) The worker didn't try to sell me anything (you know, what Mavis and other repair facilities will call the "free (look over) inspection." ...And I made it to work early! I would definitely use this shop again and recommend it to anyone needing to have a flat tire fixed.

I had a horrible experience at Mavis. The customer service was completely unacceptable. The young…read moreIndian employee was on his personal phone talking while I was standing there trying to get help. Instead of assisting customers, he acted like I wasn't even there. The young woman with dreadlocks was no help either. She had a rude attitude and acted like she didn't want to assist anyone. I left feeling ignored and frustrated. I ended up leaving and going straight across the street to Goodyear, and the difference was night and day. The staff there greeted me right away, made me feel welcome, and provided excellent customer service from the moment I walked in. Save yourself the frustration and go somewhere that actually values its customers.

This location is the worst. When in for one tire to be replace and they broke my key lock to…read moreremove tire. I had to replace the key lock. Would not advise anyone to go there.

I went there for wheel alignment for my vehicle, Model Y Tesla. The worker broke my driver's side…read moredoor handle. I told him, "If you don't know how to open the door then why didn't you call me, why did you break the handle?" He then told me, "This is a fake handle." He's lying, saying that he didn't do anything. The store manager raises his voice, gets physical, gives attitude, and he didn't do the services I asked for. I waited 2 and a half hours, I have all the proof, and I called the police, the police said I should take this case to the court. So please find out who this store manager is, his name is, Enrique Santiago. And give me information on him, the owner should know the issues this manager has caused, his service is bad. If the owner finds this, please feel free to contact me. My number is: 718-314-1243 I will provide everything, other wise, I'll take this to court.

Beware!!! Dishonest Pricing and Zero Customer Service!…read more This place is a total scam. The store manager has no customer service skills and blatantly misled us on pricing. When we first asked for a price, we were told $635, but when it was time to pay, they made us wait until the tire change was done and suddenly increased the price to $700. When we questioned it, he even threatened to keep the car if we didn't pay! To make matters worse, the manager said he would remove the "Buy 3, Get 1 Free" promotion (which he claimed his boss or someone above him said was for all cars) and charge us over $800 instead. When I asked about their online price-match guarantee, he started screaming his throat out, saying he didn't have to do it but was doing me a "favor" even though his company clearly promises price matching! What a joke! Please train that disgusting man or hire someone who actually knows the company's policies! Never going back and definitely not recommending this place to anyone!

Had a giant hole in my tire called them with my tire size and information. Not only did they come…read morequickly and change my tire but they were also so nice about it. The prices were also very reasonable 10/10 experience

Super high quality work, amazing guy and reallly down to earth. Was stuck with a flat tire and two…read morecompanies couldn't do it but he was able to. He even snapped a torque wrench and keep trying until get it. Highly highly recommend this guy because he does quality work and at a great price.

Brought my car in for an inspection. when going back to my car after paying I notice the…read moreREGISTRATION sticker OFF the windshield. Yes, it is hot, 100 degrees outside, however when I brought the car in the sticker was connected to the windshield and the sticker is the same from the DMV, nothing to do with my particular car. Am I wrong in expecting at LEAST for them to take some tape and tape it back on the windshield, or AT LEAST let the customer know sorry when taking off the inspection sticker by mistake the registration sticker was scraped and due to the heat came off. (besides pieces of the old inspection sticker were left on the dashboard, not very professional) Where is the service for me to get to my car and just see the sticker off?? don't know if it's off the windshield, they can ticket you for that. NOT very business-like at all!! Few years ago, brought a different car in for whatever reason and after few days of them telling me they are looking at it, go on the lot and see my back window opened while it was raining, ask them why the window is opened while it's raining?? oh, it's broken, WHAT?? it was working fine and closed when I brought it in!!! I had to pull the window up and tape it to stay closed.

They provide E a good service and I loved what they did!…read more They were very professional and I loved that

Most honest and reasonable. Super friendly owner and staff. Will answer all your questions. Can…read morewait or leave your car. Easy online appointment.

They are fast workers and did a great job when I visited on Monday after Queens decided it would be…read morea great idea to cut the concrete around a sharp manhole, puncturing my tire after only having it less than 2 years. I would definitely return here and recommend this place to others.

When you first meet Kurt, you will notice his kind demeanor and his willingness to help you out. I…read morethought of Kurt as a great mechanic with integrity. We purchased a 2015 Audi Q5 with only 57,000 miles from Kurt. He most recently replaced the Driveshaft and assured us that the vehicle was mechanically sound. On the first drive, the car left us stranded on the side of the road, indicating a transmission malfunction fault. I called Kurt, but he was not interested in helping, he also mentioned that he does not warranty his work. So I took the vehicle to a reputable shop that lifted the vehicle to check it out. To my surprise, the Driveshaft was damaged due to improper installation, and, it was found to be a low quality Chinese driveshaft that cost 1/10th the price of the original. Just about any mechanic that you will meet will warranty their work, and own their mistakes (which is ok, we are only human) but not Kurt. Instead, I am left with a hefty bill and a vehicle that my mother is afraid to even drive now. This review is so that you, as a potential customer, are aware of the person that you are looking forward to doing business with. I would highly recommend using mechanics that will warranty their work, because mistakes do happen.

These guys are great. Kurt, Bill, Collin and the team got me new BMW OEM brakes and rotors in and…read moreout in a couple of hours. A+ speed and service and the price was fair. Will be back next time my car needs service.

Stephan installed 4 new Michelins and AlloyGator rim protectors on my Genesis GV70. He did an…read moreexcellent job. He took his time, paid attention to details and did a superior quality job. I highly recommend him.

Talk about life saver! Being stuck in a parking lot, with not ONE but TWO blown out tires...Tire…read morePro came quick & was beyond knowledgable/professional. So happy they were able to help make this already stressful situation, more manageable. Will always call for future tire needs. 10 out of 10

Called around 5 PM today after finding a nail in my tire, and even though they were closing at 6,…read moreFrank and Steven were very accommodating and got me taken care of quickly. Their staff patched my tire and I was back on the road in no time! I've been coming to Cross Island Tire & Wheel for the past 6 years for all my tire needs. Great service, friendly staff, and always willing to help. Highly recommend!

Come here!! Seriously…read more I had a nail in my tire and Cross Island Tires had me in and out in about 15 minutes. They patched the tire quickly, were polite, professional, and didn't try to sell me anything I didn't need. What really stood out was that I had previously gone to Mavis in Queens Village for the SAME issue and was told I needed TWO new tires. My car is only 8 months old! Cross Island Tires took care of the actual problem with a simple patch and had me back on the road. Fast, honest, efficient, and no nonsense. Exactly what you want from a tire shop. And a special shoutout to Jay -- he was the best! Friendly, helpful, and made the whole thing ridiculously easy. I'll definitely be coming here from now on. Highly recommend!