I reckon if you're looking for some top-notch service, this ain't the right spot for you.read more

I always feel like I'm in good hands at Five Towns Tires. Danny is the best and his workers are…read morealways respectable. I don't know anything about tires but I trust that he cares to give me the best price because he is a family person too and knows how expensive life is. He helped me last minute to get new tires before my trip to New Hampshire. Highly recommended.

Trustworthy, quick, very reasonably priced, they don't try to upsell or take advantage. Don't go…read moreanywhere for tire work before coming to Tires on the Rock

I had a very disappointing experience with this shop due to poor diagnosis and refusal to take…read moreaccountability. I brought my Jeep in with an engine issue and was told I needed to replace the O2 sensors. I paid for the parts and labor based on their diagnosis. When the issue persisted, I took my Jeep to an official Jeep mechanic, who identified the actual root problem as a valve cover gasket leak -- something that should have been diagnosed from the start. Because the valve cover gasket was leaking oil, it contaminated the brand-new O2 sensors this shop had me replace, rendering them ineffective. In other words, I paid for parts that never should have been installed until the real issue was addressed. When I raised this with the original mechanic, they refused to offer a refund or take responsibility, despite the fact that their misdiagnosis directly caused unnecessary expenses and additional damage. I fully expect a defensive response to this review claiming these facts are untrue. They are not. I have documentation from Jeep supporting this diagnosis and the sequence of events. I am sharing this so other customers can make an informed decision and avoid paying for repairs that do not address the actual problem. Mistakes happen -- but how a business handles them matters. Unfortunately, this shop chose not to stand behind their work. I strongly recommend getting a second opinion before authorizing repairs here.

Had a giant hole in my tire called them with my tire size and information. Not only did they come…read morequickly and change my tire but they were also so nice about it. The prices were also very reasonable 10/10 experience

Super high quality work, amazing guy and reallly down to earth. Was stuck with a flat tire and two…read morecompanies couldn't do it but he was able to. He even snapped a torque wrench and keep trying until get it. Highly highly recommend this guy because he does quality work and at a great price.

Greetings Yelpers, Had an extended rental due to supply…read morechain & other scenarios during the end of Covid. Rental prices were tough like due to the same supply chain chip issues etc and Enterprise price gouging. Staff of Nick & DJ were 5 S I thought that I had already posted this initial review. I have brought my vehicle back to this venue and Marshal and staff are on point.

My motorcycle was vandalized by an attempted bike theft. The high velocity team worked with me to…read moreensure I would be rightfully compensated by my insurance coverage and the repairs to the motorcycle were great. The bike runs great. thanks high velocity!

I went there for wheel alignment for my vehicle, Model Y Tesla. The worker broke my driver's side…read moredoor handle. I told him, "If you don't know how to open the door then why didn't you call me, why did you break the handle?" He then told me, "This is a fake handle." He's lying, saying that he didn't do anything. The store manager raises his voice, gets physical, gives attitude, and he didn't do the services I asked for. I waited 2 and a half hours, I have all the proof, and I called the police, the police said I should take this case to the court. So please find out who this store manager is, his name is, Enrique Santiago. And give me information on him, the owner should know the issues this manager has caused, his service is bad. If the owner finds this, please feel free to contact me. My number is: 718-314-1243 I will provide everything, other wise, I'll take this to court.

Beware!!! Dishonest Pricing and Zero Customer Service!…read more This place is a total scam. The store manager has no customer service skills and blatantly misled us on pricing. When we first asked for a price, we were told $635, but when it was time to pay, they made us wait until the tire change was done and suddenly increased the price to $700. When we questioned it, he even threatened to keep the car if we didn't pay! To make matters worse, the manager said he would remove the "Buy 3, Get 1 Free" promotion (which he claimed his boss or someone above him said was for all cars) and charge us over $800 instead. When I asked about their online price-match guarantee, he started screaming his throat out, saying he didn't have to do it but was doing me a "favor" even though his company clearly promises price matching! What a joke! Please train that disgusting man or hire someone who actually knows the company's policies! Never going back and definitely not recommending this place to anyone!

Mr. Alberto and his team were awesome! Came in during an early lunch break to take care of a busted…read moreheadlight ($25 for bulb, $20 for labor) and plug a tire from a nail ($15) - in and out in 25 mins. Thank you thank you for making this easy for someone who works 5am-8pm at the hospital & I thought it was going to be impossible to get this fixed schedule wise!

Well ... here goes .... The story of my life when u neglect the noise from ur car thinking it'll…read moreblow over but ur brake pad just completely flew away from its original place. That happened to me. Again, I was in the same neighborhood and same thing happened with my car but different part this time. I called Tikal on a Sunday thinking that it was open but it wasn't. The owner answered the phone call & said auto repair shops in Inwood are all closed on Suns cuz of auto parts shops are also close. So no parts coming in means no parts getting repair. I was devastated since I wasn't from the neighborhood. I was from Queens. Very far from where I am. The owner was super accommodating in coming to the shop on a Sun when its close just to get my car into the shop. He told me he'll take care of the parts & let me know what's wrong with it & the pricing. Monday came around, true to his words, he'd let me know over the phone that it was the same as my suspicion predicted, it was my brake pads that flew off. Told me the pricing and had it fixed after I agreed to it. Got it done within the same day & I was able to pick it up around noon after being notified like about 3.5 hrs before. I was super happy with the work & the results. The service was superb and the shop owner & his son was extremely helpful and not hostile like some of the shops that I'd went to. A helpful tip .... BRING CASH! They charged u taxes if u use ur card.

Stephan installed 4 new Michelins and AlloyGator rim protectors on my Genesis GV70. He did an…read moreexcellent job. He took his time, paid attention to details and did a superior quality job. I highly recommend him.

Talk about life saver! Being stuck in a parking lot, with not ONE but TWO blown out tires...Tire…read morePro came quick & was beyond knowledgable/professional. So happy they were able to help make this already stressful situation, more manageable. Will always call for future tire needs. 10 out of 10

I've done business here 3 times, and each time was a quick and quality experience! I really enjoy…read moreworking the fellas there! great place!

From the owner: Our services are guaranteed. We sell all types of new and used tires.read more

They are fast workers and did a great job when I visited on Monday after Queens decided it would be…read morea great idea to cut the concrete around a sharp manhole, puncturing my tire after only having it less than 2 years. I would definitely return here and recommend this place to others.

I've been to this establishment several times, and each visit was very pleasing. The service is…read morefast and efficient. The owner (sorry I forgot his name) was very helpful and professional. Fair automotive repair pricing. I highly recommend this establishment.

I needed one run-flat tire and had already gone to two different locations with no luck. When I…read morecame to Cross Island Tire, they told me they had one available for $100 which was great. I was actually prepared to buy four tires since I couldn't find just one used run-flat anywhere else. The service was awesome, quick, easy, and the guys were really nice. The location is a little tricky to get out of, but getting in wasn't a problem. Overall, I have no complaints and would definitely go back if I needed to.

The guys here are GREAT !!! Awesome customer service fast…read moreEfficient and helpful. Great local family run business