Brought my car in for an inspection. when going back to my car after paying I notice the REGISTRATION sticker OFF the windshield. Yes, it is hot, 100 degrees outside, however when I brought the car in the sticker was connected to the windshield and the sticker is the same from the DMV, nothing to do with my particular car. Am I wrong in expecting at LEAST for them to take some tape and tape it back on the windshield, or AT LEAST let the customer know sorry when taking off the inspection sticker by mistake the registration sticker was scraped and due to the heat came off. (besides pieces of the old inspection sticker were left on the dashboard, not very professional) Where is the service for me to get to my car and just see the sticker off?? don't know if it's off the windshield, they can ticket you for that. NOT very business-like at all!! Few years ago, brought a different car in for whatever reason and after few days of them telling me they are looking at it, go on the lot and see my back window opened while it was raining, ask them why the window is opened while it's raining?? oh, it's broken, WHAT?? it was working fine and closed when I brought it in!!! I had to pull the window up and tape it to stay closed. read more

John's Auto Repair - Auto Repair Near Me - Woodmere, New York

They provide E a good service and I loved what they did! They were very professional and I loved that read more

Once again, John's to the rescue!!! I am SO grateful to John's!!! I was out of town and my daughter called me to inform me that not only did my car need a an oil change, headlight replaced, and a tire plugged, but that when she got back into the car to drive it to John's, it would not start!!! John's spoke with my daughter, reassured her that they would take care of everything and they did so quickly and efficiently, as always, with the utmost of professionalism, and without overcharging me. Other places would have taken advantage of the situation and the fact that I was not home to bring my car in myself, but not John's. As always, their prices were incredibly reasonable!!! We are SO lucky to have John's in our neighborhood!!! They are always here for us as well as for the many clients that I have met there over the years who come from Long Beach and even as far as Queens to service thier cars at John's. Best customer care, professionalism, and prices!!! Marci K. read more

My wife and I have been taking our cars to John's for a variety of service needs for more than twenty years. John and Jerson are, first and foremost, honest and trustworthy. They are a pleasure to deal with and their work has consistently been top notch. read more

My sister had an emergency with her car over the weekend. She pulled into John's as it was close to where she was at, even though she's never been there or heard of it before. She explained her specific issue not only with her car but with all of the indirect issues her car trouble was going to cause. The gentlemen was more than accommodating, he was understanding, compassionate and kind. My sister was very touched by this person's humanity. For this reason, I will always recommend anyone to go to John's for all their auto needs. Thank you so much and God bless. read more

I went to get a New York City inspection in my car fairly simple thing normally takes about 15 minutes. He tells me it's 30 minutes I say OK I end up waiting an hour so whatever time he tells you just double it. When I complained about the length of time for a short procedure, he gaslights me and tells me I should be grateful he didn't charge me a full hour. then, when it's time for me to pay, I see he charge me for changing my windshield wipers, which he didn't tell me about prior to doing it. Definitely not coming back here and definitely not recommending this place. read more

My experience with Johns automotive was FANTASTIC. The service they offered was above and beyond. While driving from Manhattan my car's throttle gave out and I couldn't get the car to go over 2O miles an hour and it kept puttering out. It was Friday night almost 5:00 on Memorial day weekend and my sister googled and found Johns had great reviews. soon after I arrived at the garage I called Uber to pick me up since I was informed by several people that this was a big job and they would need to order parts. One of the men was instructed to take my car for a test drive and it took him a while to come back. I assumed he broke down but we he returned he informed me he fixed my car and it was completely OK! He said, they reset the electronics. I was thrilled to have my car for Memorial day weekend but what is more amazing is that they didn't charge me ANYTHING! Wow. I offered him a decent amout of cash and he wouldn't take it! Another garage could have ordered parts, kept the car and charged a big fee and I would have never known. I am very grateful to Jarrison for his kind expertise and to Johns Automotive to say they least! read more

John 's auto repair has been our mechanic for the past several years. The service that Jerzon provides is always top notch and efficient and he isn't focused on just making a quick buck. I highly recommend them! read more

Crooks! I went in for an inspection and was told I needed new brake pads. "No new brake pads no inspection". My car is 1 1/2 years old with 20k miles, I found it very suspicious, took my keys and left! Brought it right over to another shop and they told me my brake pads were fine. Don't trust them! read more

My vehicle is an older model which I had towed to John's auto. From the first time I contacted them my experience has been absolutely great. Jershon was kind understand and knowledge about my vehicle. His customer service was excellent and made you feel like family. The price for repair was more than fair and honest and the mechanics are exceptional. In a world where customers get overcharged and the work is less than satisfactory John's auto and Jersons prices were surprisingly reasonable and my vehicle runs better than ever. I wish I could duplicate my experience I had with John's auto and with Jershon with all the businesses I come in contact with. Thank you for bringing my vehicle back to life and running better than ever. read more

I came in with my car, john didn't look like he was interested in my business. It's not like he actually looks at the cars himself and diagnoses it or repairs it himself. He has workers that do all the work, how does he even know they do the right thing on the car? Anyways john only takes calls and collects the money it seems which is fine bc it is his shop. I just didn't like that as soon as his workers took my car around the block they worsened the cars condition and he didn't even want to deal with it. I had my car towed to another mechanic who's dealing with my car now. I really don't recommend this shop. I don't even want to put a star. read more

El mejor lugar y exelente servicio Gerson uno de los mejores en atencion al cliente

Honest quality service. John is a great guy. He just likes to fix cars. He doesn't fix anything that doesn't need it and he doesn't overcharge. His staff are all friendly and courteous. Not to mention fast and efficient. John will work with you in any way he can to get your car fixed up and back on the road! He's been around a long time and in a rapidly changing neighborhood over the past 20 years the fact that Hs survived and is thriving even more goes to show that they are a top mechanic shop. I had an issue with my truck losing power rpms going crazy fuel gauge dropping. Two other shops were clueless. Johns guys figured out I have a bad O2 sensor and was in desperate need of an oil change. They even got me some fuel but determined that the fuel gauge was acting up also due to sensor. I was picking my car up in 4 it's been great since. Check then out. Check in and get a free diagnostic read more

This is absolutely the best mechanic! They know what they're doing and are extremely honest. They have helped me many times in a pinch! Just today I needed some thing fixed ASAP, and they took care of it immediately without even taking any payment (it was a small fix, but greatly needed). Jerson is always so helpful and will be honest with me if he can take care of something right away, or if it is better to come back and things are less busy. I HIGHLY RECOMMEND John's!!! read more

Thank you John's Auto Repair and everyone who worked on my car backstage. I came in for an ABS light on my dash. I was diagnosed and told the cost the same day. The shop even held my car an extra day after it was ready. Unfortunately the ABS light appeared again, but without hesitation John's Auto Repair let me come in the same day and get it reviewed. Once again, my car was ready after fixing. Additionally, everyone was very polite and also recommended servers suggestions but never up sold repairs. I appreciate the service. Hopefully I won't have to come back for the ABS light but if need so, I know the shop will take care of me! Def will recommend to friends and family! read more

I brought my Subaru Outback for a headlight replacement. The shop maintains social distancing and all employees wearing masks and gloves with signs to that effect all over .After the job was done ( which was done promptly) Jerson disinfected the entire area where he worked with alcohol from a spray bottle. I was very impressed with the work and the precautions taken during Covid 19. Highly recommended. read more

Came yesterday for an inspection. Everyone were nice and professional. I'm so sorry I didn't get the name of the gentleman who take care of us but he was super nice and professional. Now, not only that I will be doing my inspection there, I will definitely bring my car for repairs when needed. I was in an out quickly and without any additional charges! Way to go everyone in John's shop! Thank you again! read more

Excellent, quick service. Very polite and professional. Will definitely recommend to others

Unfortunately since John sold a share of the shop and moved it across the street, it has become mismanaged and non responsive. Had a very poor experience 2 months ago. Scheduled for routine brakes and inspection. 3 days later and they call to tell me it's ready. turns out they had a very similar car and mine was not inspected and only two tires had brake pads replaced. 3 days! I get it, they are going through changes but the customer service component left a lot to be desired. read more

Service was great. I came in to get an opinion on buying a used vehicle. Very polite and professional. They gave me sound advice.

Exceptional Customer Service with Very Polite Staff who are actually and refreshingly honest. They must be great, to deal with such a demanding community ;-). Thank you guys for taking such great care of my fiance's car and not turning something simple into a project. I'm looking forward to actually taking my own personal vehicle to you guys. "2 Thumbs" up for these guys! read more

Everyone thinks they're dealing with the best mechanic ever. Only customers at John's Auto Service actually are. Class-act service, rates, and facility. Experience that is without peers. 11/10 would recommend. read more

Customer service is excellent. Family oriented. Well trained professional. I will recommend anyone friends and family even my enenies to this place. Very comfortably setting. read more

John's Auto Repair - Auto Repair Near Me - Woodmere, New York

My car was shaking and the check engine light went on. I brought my car to John's auto repair and they fixed it quickly and efficiently. They were so nice and easy to work with. I came all the way from Brooklyn to Woodmere to bring my car to this place. Thank you John's auto repair for fixing my car! I would highly recommend this business. read more

I've been a customer of John's Automotive for a few years now. I travel from Queens to John's in Woodmere mainly because of John's honesty & quality service dealing with automobiles. I alwaysk now what I'm in store for before he fixes my car, and if it's worth the investment to fix. He's just one of those people that has an incredible nack for engines and vehicles. i trust his work every time. read more

This auto shop has been here for years giving great service. Please go there and you won't be disappointed

John's staff are extremely friendly and professional. They go above and beyond to make sure my car as well as my family members cars always fixed right and the first time. They pay attention to detail and really cater to their customers needs. Me and my family only use johns auto and it will remain that way! Highly recommended!! I promise you will not be disappointed! read more

I came in here for a quick state inspection. Needless to say unlike the other reviewers I didn't see anything special about this place. The service as ok, minus the fact that i was ignored for about 10 minutes when I first walked in and the owner took a phone call while in the process of greeting me on his cell phone and walked away. They were fast on the inspection, but nothing special. Definitely could get the same service at many other service centers. read more

Recently came across this repair shop. Very personable staff, and the place overall is very clean, and ordered. I think that alone put my mind at ease, if the property is maintained, it gives off the perception that your car will be maintained in their possession as well. Aesthetics aside, the place is reasonable with their rates, and the repair shop does a good job mechanically also. I have recommended them to other people. read more

good service and fast, when you arrive at the place felt a familiar environment gladly tell friends and family about this place from now will be the place of service of my car read more

John's Auto Repair - My engine on the best hands johns auto - Auto Repair Near Me - Woodmere, New York

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This place is beyond horrible. I never ever leave bad reviews but this place really deserves it. Brought it in as a follow up to a repair where the heat stopped working as a result of the work they did. They promised it would be done as part of the original repair but charged me $400 anyway. To make matters FAR WORSE there is a large crack (torn leather) that they clearly made on the dashboard where they had to fix the heat. They are claiming the crack was already there and supposedly have before and after dated pictures to "prove it". Even if they did take before pictures (they didn't) why would someone take these pictures unless they anticipate an issue with the customer? I think they were hoping I wouldn't say anything and if I did show me the pictures and claim they were before and after pictures. This is the part that angers me the most - them making cosmetic damage then lying in my face. Do yourself a favor and stay away from these pathological liars. They lie, they deflect, they tell you "it was already broken" when I brought it in even if it wasn't... I am a very reasonable person and I try to find a mutually agreeable resolution at all times - I only leave bad reviews when the place really deserves it and this place really really does... This is my first negative review of any business in at least five years read more

I'm sitting here as they fix my tires and I am compelled to write a review. 1. The feel of this place is very clean and fun yet professional, you don't get that "grimy" feeling you sometimes get at auto shops. 2. There were a few customers already in the shop and I thought o would have to wait but as soon as I walked in he asked me what I needed, very good service. 3. The other customers seemed like regulars since they were very friendly with John (I think) and they all seemed to love this place and feel like his friend. I knew I would trust him right away. 4. Finally, I offered to pay for a more expensive job but he was very honest and said I didn't need it and instead charged me very little. I had 2 flats instead of the one he originally quoted me for and the price didn't even double. All in all a great experience especially since I was a little panicked. I actually live in Queens but I'd still make this my main mechanic. read more

My biggest rave is that they provide trustworthy service that is all too rare to come by in the industry. Quick turnaround, and hands down the nicest bathroom i've seen at an Autobody repair shop (even some restaurants) read more

Great service and honest. I've been using them for over 20 years. They are courteous and so accommodating.

Came here on a Saturday for NYS inspection. Quick polite representatives. Would definitely come again!!!

Great customer service honest pricing have been bringing my cars to them for many years

I have been bringing my cars to John's auto shop for more than 12 years. John and his staff are knowledgeable and professional. They do great work at reasonable prices. I trust John's judgment as he tells me when I need something and advises me when I can wait on a repair. I highly recommend John's auto shop. read more