Normal oil service, guys were nice and it was quick ez ez! In and out! That's where I'll be going…read morenow!

They treated me kindly with respect and they assisted me 100%... I will most likely go there again.read more

I've been on the road a lot! I knew I needed to make getting my oil changed a priority. This…read morelocation was short staffed which they informed everyone who pulled up so they could know the wait would be a little longer than normal. Everyone stayed. Evan mostly took care of me. He was funny and very knowledgeable. I got everything taken care of and the price very reasonable. I would go here again when I'm in the area.

The best and always honest and they let you know what's going on every time if you need it they got…read moreit best people and very trustworthy and friendly

JJ's Auto Service took great care of me and my Mercedes, which had a few issues. Their pricing was…read moreliterally a fraction of what the dealership quoted, which was a huge relief. From the moment I walked in, I felt welcomed and well taken care of. They even gave me a tour of the area, which helped me feel comfortable and at ease. I was so impressed that I went back the very next day and brought my Jeep in for an oil change. That says a lot about the trust I have in them. I'll definitely be using their services again--hopefully not anytime soon, but if needed, I know exactly where to go.

The service was fast and top notch. The value was perfect. Have been here before and will returnread more

Reggie and Gary had me taken care of in under 15 minutes. Awesome place and will be returning!read more

I was down in Orange Park for a monthly training and my oil change was due. Given that there's a…read morefew oil change places within a few blocks, I just pulled into Famous. I can't remember the last time that I've been to this franchise, as I usually go to Take 5, but I'll definitely never go back to this spot. The first alarm bell was that they made me get out of my car. I just want to get in and get out. There should be no need for me to get out of my car for a quick oil change. The second alarm bell was that the few men on staff were swearing up and down that I had been in to their shop recently (I had not) and that they had recently had a car "just like that." It wasn't just one or two comments, but went on for a few minutes and creeped me out. The third alarm bell was that after I filled out my information in the iPad provided and asked if my Veteran/Military discount was included, I was told that it should all transfer from my current profile. I didn't have a current profile. I haven't been to a Famous in many, many years. As I was waiting in their office waiting area, one of the guys came in to walk me out to my car and, basically, up charge me on stuff. I commute to St Augustine every day for work, so I'm staying on top of my oil changes and fluids. However, I'm fairly certain that my coolant needed to be topped off, so I let them do it. That said, I was told that my Veterans discount would "transfer over" and it wasn't included and that they were going to put the current oil that I was using in my car, which was non-synthetic, and they put in synthetic thinking that I wouldn't notice. When my bill popped up to be nearly $200, I looked at it and said that I don't put synthetic oil in this car and that kind of oil should not have been used. The guy at the desk took it down to a regularly priced oil change, but not without making comments in a smarmy tone like "the customer is always right" and generally making me feel like he got caught trying to upcharge me. I felt very uncomfortable from start to finish here. Everyone, ladies especially, avoid this place at all costs.

I came here because my car overheated when I was driving down Blanding. If you're running errands…read morein a lot of stop and go and your car is 13 years old, this can happen. The Sears guys were able to take my car in immediately and told me it was going to be $29.99 for a diagnostic for my cooling system. After about an hour, they told me it was an electrical problem and a much bigger issue than they were able to fix there. Luckily, they recommended I take it to the Honda or Acura dealership and I did. Very good call. I'm giving them 5-STARS because of their honesty and how they handled my situation. Really professional staff at this location and I would recommend coming here (and I have come here) for other car issues. In the end, they waived the diagnostic fee and made sure to tell me exactly what they had found. Very grateful for the terrific advice from Sears Auto Center staff. A+++++

Made an appointment to get my oil changed - came in at the appointed time; not only did the person…read morehave no knowledge of the appointment made the day before, but he acted like he couldn't care less. "Best I can do is reschedule you, because we don't have time today." VERY rude and dismissive! I was trying to get this taken care of before I went out of town this weekend. Luckily there are plenty of other auto shops in town.

I was skeptical after reading the reviews but I had to take the chance due to lack of time. To give…read morean idea of how they operate ... you stay in the car while they change the oil ... Drove up, was given a bottle of water while I waited for the car in front of me. When it was my turn, they guided me in and scanned my car to ensure the correct oil/filter was used. Once they had that info, the guys went right to work. It was a quick in and out. They also have a good military discount for active duty and vets. I would have spent the same amount for a full synthetic change as anywhere else before the discount. I figured they deserved a positive review because I'm sure plenty have left satisfied without leaving one. Thanks guys! Edit: I'm not sure what car the review below me was having changed, but if they were doing a full synthetic for an SUV (explorer like mine), $95 is a typical price for that these days.

They didn't put enough oil in my engine was knocking afterward. Took it back to them, they treated…read moreme like I was dumb and didn't know what was going on. They told me it was normal in reality it wasn't and could have costed me my car. I do not recommend taking you car to the one on blanding. I had to add extra oil to my car but paid for the extra quart.

Super helpful and fast service. Chris Was really nice and…read morehelped us out a lot!! Definitely will come back

Came in to get my tire patched. Everything was quick, easy, and reasonably priced. I really…read moreappreciate the friendly customer service, I will be back to get a set of all new tires soon.

Quick service and friendly staff. Definitely coming back again. Good deals if you go to there…read morewebsite for discounts

I have been waiting with 2 cars in front of me since 2:39pm , it is now 4:23pm and I'm still…read moresitting in the bay no one has attempted to come start my oil change let alone say "I'll be right with you" or anything , I have watched 6 cars that came after me get serviced in the right bay that came after me. Yet I'll still waiting.

The workers are soooooo hospitable. The minute that my car pulled up, I was greeted with a cold…read morewater. I appreciate this level of service.

Nelly, Nelly, Nelly. Man, you can't have a name like that and be acting the way you did. I possess…read moreover 20+ years of customer service at the age of 35. When you begin to question what I just said only to escalate the situation, especially as the employee, is not the way. I'm a customer looking at their phone waiting for service after driving back 2 hours into town in my work van. Then whistling/hollering at me from across the shop/property because now YOU are ready for me to pull into the bay is not satisfying...instead of walking up to my open window or tapping on my hood to get my attention. You can clearly see I'm not paying attention and you work in a shop dude, mechanics yell for/at each other all the time, how am I supposed to know that's my calling sir? To take offense to my last comment before you kicked me out, "there are other ways to communicate" is sad. Not even a "my bad" or could've simply cracked a joke about me being on the phone while "driving" to get my attention to pull in would've saved you the trouble with your organization and the loss of my/our business because I'm driving almost 1k miles a week needing an oil change about once a month, if not more. I was forced to go elsewhere and I really like the Valvoline instant oil change place they checked all my lights, blinkers, filled up my tires and have a much better/effective oil removal process. Take 5? More like Take Off, I'm outta here and never stopping back there are too many other places where my money and time are much greener.

Me and My Dad went up to the shop for some work done to his car . Cameron did an Air Check and he…read morewas straight-forward to being honest about some tires . My Dad was complaining about loosing air in the tires and Cameron recommended some cheaper -newer tires and was able to figure out why my dad was loosing air in the tires . Overall , Cameron out of any worker there acknowledged my needs and helped me and my dad . Everyone working that day were either on there phones or it felt like i was being ignored and not helped until Cameron assissted me and my dad with further helpful information . Keep the hard work up ,Cameron!

I have been here a number of times since my last review and I struggle to understand the one star…read morereviews, because that has not been my experience at all. In fact, when I am getting tired put on or oil changes, I am in the lobby for an hour or more and I hear the manager's interaction with customers. He is always respectful and he always seems to be trying to save him money, even though some of the repair repairs can be very expensive. I trust this location with my wife's car, my son's car, my daughter's car, and my car. A lot of the times I take it in myself just to make sure they take care of the things that I need taken care of, but there have been occasions where some of my kids have come in, and they have been treated with the upmost respect And they were never up charged. There is a Tires Plus location that is about a mile and a half from my house, much closer than the store, but I keep coming back here because the manager never oversells me, never tries to give me things that I don't need and always listens to what my concerns are.