Both Robert and Travis were extremely helpful and walked me through the process on which tires to…read moreput on my Chrsyler 300. What was on my car versus what was on the door jamb telling me what I should get didnt match. They explained the types of tires and the differences between the options that were available. Super thankful for them. Pricing was reasonable for the replacement of all 4 tires. For future tire needs I'll be back.

This! Now this is a top-notch tire business! I had previously visited Baymeadows to purchase tires,…read morebut now relocated to Orange Park so I went to this location. Much to my surprise, Tyler was relocated there who sold me the tires with exceptional service. The employees in the shop are also top-notch and keep you informed every step of the way. I love how they have a tracking app and texting service to keep you up-to-date minute by minute. I was in and out within the hour and back on the road with a professional fix. Highly recommend!

JJ's Auto Service took great care of me and my Mercedes, which had a few issues. Their pricing was…read moreliterally a fraction of what the dealership quoted, which was a huge relief. From the moment I walked in, I felt welcomed and well taken care of. They even gave me a tour of the area, which helped me feel comfortable and at ease. I was so impressed that I went back the very next day and brought my Jeep in for an oil change. That says a lot about the trust I have in them. I'll definitely be using their services again--hopefully not anytime soon, but if needed, I know exactly where to go.

The service was fast and top notch. The value was perfect. Have been here before and will returnread more

Front tire blew on the interstate. Had to stop by the nearest tire shop. Staff were friendly and…read morehelpful. I was just expecting to get a new tire, but I ended up got more things done. He showed me my brakes and explained how bad it was. I asked few questions and he answered honestly. So, I decided to get the brakes and and the tires done too. He also found a nail on my back tire and told me about it. At this moment, I'm officially drained from my horrible day. They told me they would fix up my tire for free. I already like this place when I entered. Who has a popcorn machine in their shop? Sun Tire does. How neat is that. They got few vending machines and coffee maker.

Great service, reasonable price! Friendly and communicative. Kathy the service manager is a pro!read more

Everything about my experience with Norman Bros was great. I got a quote quickly and was able to…read moreget an appointment for a transmission drain and fill. I showed up to the appointment on time, and they immediately started work on my vehicle. Raymond was really friendly and easy to talk to. He asked if I wanted to take care of an oil change while I was there, and -- since I was due -- I agreed. My vehicle was actually ready a little faster than quoted, which is always great, and not only that, but my price was actually under the quote! I didn't feel ripped off nor did I feel talked down to (an issue I've run into elsewhere as a woman, unfortunately). This shop is a bit of a drive for me, but the quality service and transparent pricing makes it worth the trip.

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

Saved me so much money, I wasn't ready to buy tires for my Jeep Wrangler yet but my back tire was…read moreon the ground! They were able to patch my tire and offered me a snap payment plan when I am ready to buy that breaks the total out into 4 payments! Quoted me $200 less for the 4 tires I needed.

Beyond impressed. They had the perfect size tire, used with brand new tread. I was in and out less…read morethan 10 minutes and my bill was less than 100 bucks. Jesse and the lady at the front desk were amazing, all the other staff members were very polite and had great customer service as well. I will be recommending this company to everyone I know.

Super helpful and fast service. Chris Was really nice and…read morehelped us out a lot!! Definitely will come back

Came in to get my tire patched. Everything was quick, easy, and reasonably priced. I really…read moreappreciate the friendly customer service, I will be back to get a set of all new tires soon.

On December 1, I tried to order a printer, no matter what I did on my Apple phone or my computer,…read morewhich is not Apple I could not get this to work call people and customer service code 2 or three numbers. Nobody seemed to wanna help me they said they had no technical support. I was really upset because it's a big company and I would think that they would have people out there. I was told you have no technical support in this company for a customer if they're having a problem on the Internet, putting in the sale for a product that says Internet only so I was told to me on the phone that they could not help me, but I could go into the store and someone there would help me put this order in. I went to the store store number 357 there I met a person her name was NARDA on her tag is said customer service supervisor I explained to her the problem I was having she looked at me she said let me see what I can do to help you. We went to the computer department. They couldn't get it to work at your 45 minutes to an hour she realized there was nothing we could do, but she promised me that she would get to the bottom of it and figure out what to do to get my printer ordered. The prom was on November 20. I was going to have surgery for cancer. I was concerned I wanted to save the money on the sale. It was $110 off. She gave me her phone number to the store also wrote down her name because I'm 70 years old and I have a hard time remembering things. She was very considerate and kind and she really went out of her way. We must've spent an hour and a half to two hours trying to figure things out. We tried every different way but loose and nothing seemed to work . The next day I called her back. When I call that number, someone answered, the phone asked me a few questions. I explained what was going on. They asked me to hold on for a few minutes and they would get her a few minutes later. She came on the phone and she asked me how things were going was I able to order my printer? I told her now is still doing the same thing so she said to me I'm gonna call 800 number and talk to someone in customer service and see if they can help you so she called back and left a message because I was not able to answer the phone. I was talking to my doctor so I called back and she answered the phone. She asked me hold on for a minute. She was very polite about it. I said no problem. She said she is going to call 800 number . After she called that number and explained everything that was going on she gave me the Number 800-774-2678 to call the woman that answered the phone. Her name was CLETA. This was amazing. It took me about 10 minutes to explain everything to her and so she asked me to do a few things on my phone then my computer and we couldn't get anything to work. This woman stayed on the phone with me for at least 45 minutes to an hour. She was not willing to give up. She was determined to help me get this printer ordered, knowing that I was gonna have surgery for cancer on May 20 and she knew how bad I wanted to get this printer before the surgery. So I could save money on the sale. If I had surgery on May 20, if anything went wrong, I might not make it back to order it after the sale was over, which is the end of May finally after all options were used up we decided the best thing to do was to sign out of my Costco app and then delete it then sign in under a different email once I did this the order went through very smoothly. I couldn't think that two people that made my life so much easier even though there was a lot of complication they didn't give up. I try to give her a Google review, but three4 seconds went by and there was no recording. Asked me to leave a review on how good she was so I decided that I needed to send a letter to corporate and let them know how these two employees went really out of their way to make sure that I was happy. Sincerly BM #112021464806 Thank you.

I am a Costco fan and this location is a perfect example why. The staff is super friendly…read moreespecially for someone like myself that gets lost easily. I can't find stuff literally and they are always there to help direct me. They have great prices and I love all the variety. The gas is always a plus especially with the high prices today

Competitive pricing and competent staff. Good service and good pricing with likable staff.read more

First time customer and last time. I went online for four tires and set up install appointment…read more Online prices neglected to state any promotional pricing applied and additional undisclosed fees. As stated by Austin (claimed to be the manager). I arrived for my appointment and was informed that the online prices were promotional pricing, therefore, no additional military discount may be applied. Understandable, however, I asked Austin to show me where that promotional offer was stated in writing. Austin stated it's not written anywhere in order to verify, and that's how online pricing is. In addition, he disclosed "shop fees" that were neglected to be disclose online quote "out the door price" As I tried to state my point, Austin began to behave in a passive aggressive manner at which he deferred to not only cutting me of at every sentence but also speaking to me in a demeaning manner stating "that's the way online prices are big guy", and "I'll make sure to add your complaint to the long list of complaints". He appeared to have taken the matter personal from my observation. I stated there was no need to be referring to calling me "big guy" even after he knew my name. Ultimately, Austin's behavior was not necessary, yet it seems he may be experiencing frustrations from dealing with this online pricing issue. He eluded that this online pricing matter was a bigger headache than I understood e.g. "shop fees". If online pricing is a bigger issue, then at best the company should consider looking into properly disclosing all fees and charges, to include all promotional offers e.g. discounted prices on tires. This may alleviate continuous points of contention with pricing as Austin eluded to. Or at least consider restructuring the front staff as to ensure staff aren't being burnt out. Sadly, as a one time customer this was a disappointing business transaction and would not be returning back and will not be recommending Apex tire & auto to friends and family. Respectfully, Michael.

Prompt oil change & rotation at a fair price with coupon. A little concerning that an invoice was…read moredrawn up for regular oil when my car takes synthetic, but we got that straightened out. Also offered to change my engine air filter (debatable it needed it) + I did it myself the day after I got the car back (after calling/driving around to a few different places) This tells me odds are they didn't just have the filter sitting around, but would have likely simply taken out the filter air hose/vacuumed it & charged me $40-50. It's just a commentary on the auto service industry today. Can't blame them. Easy money.

Replaced all four tires and sensors. over inflated my tires and and didn't program my sensors. Had…read moreto return.

A co-worker had recommended Miller's Automotive! They shared that Ted was honest, fair, and…read moreprofessional! I have been using Miller Automotive since March 2018. I have had all of my cars serviced. I have had them complete - oil changes, tune ups, air conditioning repair, tires, transmissions. I initially lived in Clay but have since moved to St Augustine. I continue to bring my cars to Miller's in Orange Park! I highly recommend them for your automotive needs! Rob

Approximately 2 months ago after having 2 previous mechanics attempt to fix my minor but irritating…read more13 yr oil leak, Ted finally got it right !!!! I waited a couple months to "make sure". He checked everything to insure my car is running sound and he recommended maintenance repairs such as flushing fluids, etc. that hadn't been done in about 10 years. My car is 23 yrs old with very low mileage. I AM THRILLED! My car runs so much better. I now feel safe to drive it Thanks Ted, Tara and Staff