Murphy Mobile Mechanic Service is Excellent and a life saver…read more One day my girlfriend's car didnt start. I thought it was the starter based on what I was hearing. But I wasn't 100%. So my girlfriend was going to take it to a shop and was quoted over a grand. So Instead I looked on yelp and found Murphy's and requested a quote at about 10:50pm on a Friday night. I got a text to my cell phone at 11:02pm just minute's later!! He asked me what I heard and he agreed that it sounded like the starter. He got all the information about the car and said he would contact me in the morning. The very next morning he called me and got the part and was headed over to my apartment to help. He got here quickly and tested to make sure it was the starter before he installed it to save time and money. And got it installed and ready and working perfectly in about 30-40 minutes. He charged us for the part he brought for us and the labor and we ended up paying around 600 bucks when we would have been paying at LEAST twice that at a shop, and we didn't have to worry about towing the car to a shop or anything since he came to us. We were extremely happy and I'd recommend him to anyone. I believe his name was John, If I'm incorrect I'm sorry lol. But he was very good, quick, knowledgeable and convenient. I took his business card and will definitely give him a call for future issues.

From the owner: We do basic vehicle repairs where and when you need them done. We come to you! For a fraction of…read morethe price compared to other mechanic shops. Quick and easy.

I came in and had a tire plugged, the customer service was excellent, the technician went straight…read moreto work, once completed they weren't able to take my card, they had to wait until the owner came, so I left and came back after work. I only had about 7 dollars in cash, the rest I was going to put on my card, the owner said it's fine and took the few little dollars I had in cash!

Good service and quick. I've had to replace a couple tires due to sidewall damage and they were…read moreable to find me some good, not aged, matching tires for my car. A month later I got hit with yet another screw in the tire and they were able to patch it up no problem and didn't even charge me additional. Great pricing.

I called in to see about getting my muffler checked out after a year of it sounding like a hot rod…read more(sounds cool, but not on a Nissan Pathfinder). Great attitude on the phone. When I arrived to the location after the weekend, they were short-staffed, and therefore, we not taking any more walkins. Having traveled an hour to get my muffler looked at, they professionally rerouted me to their sister company, who not only looked at my muffler, but fixed it in minutes. As much as I wanted to get mad lol I was thoroughly impressed with the professionalism and how positively they handled the circumstance. I hope I have not other issues, but if I ever do, Mad Hatter all the way. To your success!

The entire process was stress-free and professional. The repair was completed on schedule, and the…read morequality of work was outstanding.

Good work at a reasonable price. Appreciate the clear and prompt communication. Parts orders and…read morerepair completed within 24 hours.

Took my Subaru so they can diagnose my problem with my engine. Jorge at the front desk was very…read morehelpful in explaining pricing and his team helped find my problem very quickly. They are very affordable and i will recommend them to all my friends and family.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

The issues started some time ago when Luke recommended power steering service to my vehicle. The…read morecost was over $4,000. It was so high that whenever I went in there for additional service later, the customer service rep would remark about how much they had charged me for the work. However, despite the high price, the power steering system there after failed. Since the repair was still under warranty, it did not cost anything other than my time to get it repaired, but the concern was they admitted that they had used non-OEM parts, which was surprising given how much they had charged. After the power steering system was repaired, I took my car in for a brake job. Once again, I noticed issues. I took it back and discovered that the rotors had warped because they again used non-OEM parts. Shortly after getting that issue resolved, the power steering system failed yet again and once more it was due to using non-OEM parts. During one of the many conversations about these issues, the customer service manager told me they fired the original customer service representative who arranged the initial power steering system. I was surprised they would fire a customer service representative over the wrong parts being used. Then it occurred to me that they might be paying their customer service representatives a commission, which would encourage them to upsell price while reducing cost. That would explain why they kept using non-OEM parts on my repairs even though their policy called for manufacturer parts to be used. I then decided to do a little online digging and found that it does seem that Luke's pays a sales incentive to their customer service representatives. Job postings indicate a wage range from $50,000 to $125,000 and state that job skills must include overcoming objections. This would imply that the polite and energetic customer service representatives are paid to inflate price, reduce cost, and sell customers repairs that may not be needed. That certainly appears to be what happened in my case with multiple repairs. After bringing these issues to the attention of management, the service level I received decreased markedly. Twice I reached out to the owner himself via LinkedIn and was told each time he would personally look into it and get back to me. I never heard from him again in either situation. The customer service manager at the location I use promised to arrange a rideshare to pick me up from my office after the car had to be towed after the last breakdown, but the arrangement was never made, leaving me stranded at the office after hours. I arranged my own rideshare to get to the facility and retrieve the keys to a loaner car that was to be on site for me only to find that no keys had been left, thus leaving me stranded at their garage after hours. I had to hire another rideshare to get home and then return to the garage the next day to get the loaner vehicle that was supposed to have been arranged for me the day before. I have since called Luke's twice and left messages on their voicemail, inquiring about my service records so I could understand what other maintenance might be due on the vehicle. My calls were never returned. Certainly, being greeted with a smile, having a nice lounge to wait in while cars are being repaired, and having loaner vehicles available for those who do not have the time or desire to wait on premises are all great! It seems that the clients appreciate it. But at the end of the day, what we all want is a car that is repaired correctly, using the right parts, and at a fair rate of labor. We pay tens of thousands of dollars for a vehicle and must trust that a mechanic will do the right job without taking advantage of us. By apparently paying their customer service reps to inflate pricing and use cheap parts, Luke's has violated this trust. All the customer service hypein the world will not change that fact, and as I can no longer trust them, I will no longer be a customer.

Very very bad man he charge me 700 hundreds dollars to check the car and clean 2sencor and when I…read moreask him give me receipt he refused and he races if he see any different color or religion or accent he will take advantage form you and when he fell he I will post my experience with the scammer on fb he send me message and tell me delete the post and he will give me some of my money back . Don't ever go there

Rick Curtis is the owner. He does a great job. He is very honest and very reasonable. He gets back…read morewith you in a timely manner. He can always get us is fairly quickly when we need something done. We would definitely recommend his shop.

Very friendly and efficient! Good pricing! I would recommend for any vehicle repairs.read more

Watch out! On 5/6/26, I went to this mechanic shop, because my Kia Forte 2017 Odom: 1366000, was…read moresluggish, couldn't accelerate and misfired. Which was common for the make/model/year. I took it there, with a FULL TRUST with honest local mechanic shop. Oh mannnnn, I was 100% WRONG!!!!! The females receptionists were nice, but the mechanic himself, either he's a quack, didn't know what he's doing or straight up liar. He said I need to replace my engine and quoted me $6k, and charged me $125 for a BOGUS! diagnostics. I was extremely stressed out by what's said, checked out online further, found out it could be the Head Valve Gasket, Spark Plugs and Ignition Coils issue. I find a person to replaced the gasket and the spark plugs. I studied further and decided to replace the Ignition Coils MYSELF! That's right! Less than $400, later, my car runs top of the line. Check engine light was off, and no more issue. My suggestion, either check yourself online, don't trust the mechanic shops. Also I wasted $125 for a FALSE DIAGNOSTIC. This is not a slander or defamation, because it's true. My friend who's a highly decorated vet was also there, accompanied me as the witness.

Complete Auto absolutely deserves every bit of praise I can give. I brought in my Volkswagen EOS…read moreafter my radiator hose went out, and they got me in the very same day I called. What really stood out was how genuinely kind and thoughtful the team was. When I didn't have a ride home after dropping off my car, they didn't hesitate to drive me themselves. That level of care is rare these days. The repair was done quickly, they made me feel like I was in good hands from start to finish. They're an honest, hardworking group of guys who truly looked out for me. I very highly recommend.

Complete Auto in Grove City was a frustrating and upsetting experience. I don't recommend this…read moreauto shop. They had given me a $1965.00 quote to fix my very old 2005 Kia Sedona. The mechanic (I think his name is Jerry) insisted he was giving me a good deal. The Kia dealership a few miles away quoted me less for the same repairs. I had also specifically told the owner and written down my concerns about my Sedona, saying I would not be interested in fixing this auto if the repairs are too much money. $2000 for a 13 year old beat auto is too much money. They didn't care or they didn't listen. Instead, the mechanic encouraged me to spend even more money by getting my tires replaced with them while my car was at their shop. I refused to let them fix a thing. And, I'm upset that they wasted my time by lying about "helping" me and giving me a good deal. Also, I wasted my money since the diagnostic charge was $115. In the end, I paid them to do nothing to my car. My impression of the mechanic and the owner is they are not honest nor do they have integrity as their sign on the building says. I found them to be unhelpful in every way that was most important to me. I also felt they wanted to argue with me about the cost of my repairs and the service they gave. That was very unprofessional. If I was closer to home I would not have taken my car here. But, I was 2 hours away from home when my Sedona was leaking coolant. If you are looking for someone to repair your car, I suggest avoiding this place. Maybe take it to a dealership and ask them if they can give you a discounted price on repairs as I did with Kia.